Christine and her team are amazing! I was so stressed dealing with mortgage loans and all the stuff…read morethat comes with it, considering I've had bad experiences in the past. Christine is so good at making the whole process super smooth and simple. We had very open communication and I was walked through the whole process in a friendly and professional way. I can't recommend them enough! They are going to take care of you and make sure the process of buying a house is the easiest it can be.

I cannot recommend Christine enough. I had reached out to several lenders, but as soon as I spoke…read moreto Christine I knew we had to go with Christine. Purchasing a home can be such an overwhelming process, and she immediately put us at ease about the process. She was extremely attentive and hands on from day one, and just helped this process go along so smooth. She kept us in constant communication each step of the mortgage process, and made herself available for any questions or concerns we had. She is passionate and motivated and truly cares about her clients. I cannot recommend Christine and her team enough, and I would HIGHLY recommend her to anyone who is starting the home buying process!!!

Dan made the process easy to understand and as painless as these things could get.read more

This is our first Mortgage using this company.. Wow!!! I can't say enough! They were available,…read morefollowed through, eased any worries... communicated, available!!! Use this Mortgage group..our guy was Barry.

Jason Pike and his team are wonderful at what they do. They are excellent communicators and you…read morealways know where you are at in the mortgage process. I received a message every day letting me know the progress of my loan and any information that was still needed. I would highly recommend using them for your next home purchase.

We got a great loan. A bit said that they ended up transferring it to another lender . It honestly…read morecaught me off guard. The staff was very helpful. Communication was excellent. As well as prompt follow up. Would likey go with them again even though they sold off my loan.

I've only been a member of NFCU since April 2026. My sister passed away, and this was her bank. I…read moredecided to use this bank to set up her estate account. Once they received my paperwork (DC & court papers) that I gave in person to this location, Loretta told me over the phone that they would send me an estate application, that I would need an EIN, and it would take 7-10 business days after processing the application to open and fund the account. She also said they need my signature on file which they have through the application. I waited for them to send the application, and I waited, and waited. I called and left a few voicemails with Loretta over the course of a few weeks, and didn't get a call back. I finally requested to speak to another staff member, and immediately she discovered that the application was sent to the incorrect email address. She got the correct address and sent the application immediately. I filled that out and waited for them to tell me it was funded. I waited 7 days, and then I called them. It was funded earlier in the week. I had a few checks to deposit to this account, so I took them into this location. The teller was friendly, and he told me it wasn't necessary to sign these checks. Later, I paid them another visit. I had title paperwork that needed several pages to be notarized. I checked in with the person up front, and they led me straight into the room to take care of our business. I've had very good experiences in person at this location, but the handling of the business via the phone wasn't nearly as much fun.

I have not been in person, but when I have gone in person, I've been treated with warmth and…read morekindness. They really know their work and are more than happy to help with anything I need. They are efficient, knowledgeable, energetic, and clean.

March 8, 2024: Finally got our escrow refund from Village Capital - the people this company sold…read moreour mortgage to right after closing - many months later. Should've never happened the way it did. Good grief.

Woo-hoo, can't wait to pen this mortgage company review!…read more We've now refinanced with this company twice, the first time a decade back, in a different home, and now in 2021, masked and distanced. I've already penned a stellar five star review for the broker, Jason, he was on it from the moment we got started. This review concerns our experience closing out the paperwork at the end, the staff, the facility. They were clearly utilizing Covid-safe practices, carefully scheduling clients to keep capacity at a minimum. Our conference room was clean, pens were sanitized and we were asked to pocket those that we used. Our loan officer exhibited an efficiency that lacked... personality? But oh well. At the end of the day we just wanted to sign the contracts and move ahead. Like I said, this was our second time working with the company, and things worked out well.

It's been a few, or 15, years since I've bought a house, and things have changed. Mike Sandoval and…read morethe folks at LeaderOne made the process easy to understand, and really very stress-free. I would, and will, recommend LeaderOne to everyone looking for a mortgage lender.

Jim and his exceptional team at LeaderOnce Financial go over and above to make the mortgage…read moreexperience unforgettable! This team genuinely cares about their clients, and in every step of the mortgage process they deliver an amazing experience. It's wonderful to see a team of people who care so much about their clients and about one another. I am incredibly impressed and grateful to know Jim, Kristie and their amazing team!

Not the best process. Loan officer frequently out of town so there was a huge lack of…read morecommunication and responses to my requests. Nothing was explained to me, I'd just suddenly get an automated request to sign documents. I made specific requests prior to close because I wanted to ensure closing wasn't a scramble. The paperwork was incorrect when I got to close and I had to sit for over an hour waiting for new paperwork, then resign all the previous documents. It was a mess. And I didn't even get a text message apologizing for their mistakes and the delay.

Zoe Enright is a consummate professional who works with her clients to guide them through the…read moremortgage loan process. The entire procedure can be managed electronically through a secure website. Thank you Zoe for all your help in our recent home mortgage application process!