Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Great parking. Very friendly people…read more Being close to the freeway is definitely a plus, and historically I have found Farmers Insurance to be very competitive in pricing. Even in all of the activity going on during the ribbon cutting the staff here took the time to greet everybody and get to know a little more about them. I think this agency will grow well and be very successful.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Albuquerque, NM area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.

Friendly staff and great rates. Never had a problem with them. Helped me bundle my home and auto to…read moresave some money

I requested an online quote a day or two ago and today they've called me 4 times! Needless to say,…read moreI will NOT be purchasing insurance through you any time soon.

The Allstate Insurance company has insured my home in Albuquerque, my apartment in New York and my…read morefarm in Florida. It also at one time insured a fleet of vehicles in Florida and in California. Mike Mazzella has been my Allstate agent in New Mexico in Albuquerque for 20 years. In 2013, I endured to home invasions that involved burglary and vandalism to my Albuquerque home. These are, sadly, typical Middle Rip Grande Valley property crimes. The extent of the loss and the structural damages a cross the two events approached $100,000.00. Despite being my long-time agent, when I sought Mr. Mazzella's and his staff aid in interceding for me with Allstate, Mr. Mazzella dodged my six telephone calls and failed to respond to four emails and three speaker are hard copy correspondences. He did not, however, fail to continue to solicit my business. Even as he ignored my calls for assistance and explanation, he wrote me soliciting boat and car insurance policy opportunities. When I finally reached Mr. Mazzella one early morning and asked him to characterize his customer service to policy holidays, he was non plussed.

Farmers insurance coverage was great. There was a mistake in the system that added coverage I…read moredidn't want, and Lien Dao went above and beyond to make it right. 10/10 would recommend.

Great service! Lien and her staff were responsive and informative. I was very pleased.read more

4/2/25 Sadly I would have to warn anyone considering Paul…read moreGallegos State Farm Agency when looking for an insurance agent. I have been a customer/client of state farm for 41 years. My agent prior to Paul was his father, Reggie. I will say my experience with Reggie was stellar so when he retired there was no question in my mind but to stay within the family business and continue on with Paul and his staff. I did not have much interaction with Paul and his staff since we switched over, but we did have to reach out when my daughters moved out, bought a house, and needed a homeowners policy of their own. At that time the staff asked if we would like to move my daughters vehicles over to their new homeowners policy. We said we would take a look at a quote. We did not get a quote, they were switched with no communication as to what the change was going to look like. Needless to say one of the vehicles premium doubled. We tried tirelessly to get in touch with Paul and staff to understand this change and to our disappointment the finger was pointed at us saying that calls/emails to us were not returned. We did not receive any calls or emails and when asked to provide us with those nothing was ever provided. We made several attempts to resolve the issue but there was no follow up on the part of Paul and his staff. I have spent several hours switching my policies over to a new agent, not to mention the time I spent with Paul and staff to resolve this issue. The customer experience was very disappointing given my loyalty to his agency. Just be warned you are just a number to Paul he does not treat you like a valued client.

I just moved to Albuquerque from Boulder, CO and chose Paul Gallegos to be my state farm agent. I…read moreworked directly with Ashleigh who was very nice, knowledgeable, and a huge help. With this being my first time getting my own insurance policy, they made it really easy! And Paul is the man! He hooked me up with a free car wash!

Worst possible place to get insurance. Not only are they way overpriced, they manage to make every…read moresituation more difficult than it needs to be. Customer service is NOT something they concern themselves with nor do they care if you bring them a concern. Dealing with Jay is like dealing with the playground bully when we were kids. Give him your money and shut up or he's going to get mad and send you nasty emails. After years of putting up with mistakes and bs I finally went to Amica. I am so much happier. More coverage for less money AND I get a dividend check at the end of the year. Oh, and I forgot to mention, Amica actually TRIES to keep their clients happy.

Working with Jay Redlin and his professional, courteous staff has been excellent. Jay and Dianne…read morehelped me decide what kind of coverage would be best for my property, and they even made sure there was no lapse in coverage when a complication arose on my property. I so appreciate their patience, professionalism and kindness in my navigation of the insurance experience.

My car was broken into. I was told I could take my vehicle to a place of my choice. I was then…read moregiven an address and phone number of a dealership. Now, I'm told the place is too expensive. The dealership wants to be paid for their assessment, Jesse's company is refusing to pay. I have to pay out of pocket to get my car back so I can take it to a low budget place recommended by Jesse. Jesse can blame COVID all he wants, but it's bad business.

From the owner: At the Dompreh Agency we have 39 years of experience in insurance and financial services. If you…read moreare in the Albuquerque area, we would like to help you with your insurance needs. If you own a car and need auto insurance call my team for an auto quote. We review your current auto policy and recommend appropriate coverage for your vehicle. Let's bundle your Car insurance with Auto insurance for great savings and coverage. License #: NM-1800001403, CO-876698