Fry's Marketplace is about five minutes from our place in Ahwatukee, which already gives it a big advantage. When a store is this close and this consistent, it becomes part of the routine whether you plan it or not. This is one of the larger Fry's locations, so you get a little bit of everything. Full grocery selection, decent produce, a solid meat and seafood counter, bakery, deli, even some household goods mixed in. It's the kind of place where you can walk in for a few things and realistically walk out having checked off your entire list. The layout mostly makes sense. Aisles are wide enough, signage is clear, and after a couple visits you don't really have to think about where things are. It's not one of those stores where you feel like you're navigating a maze every time you go in. Quality is generally good. Produce is fresh more often than not, and the selection is broad enough that you're not settling. Same goes for the rest of the store. Nothing feels neglected or picked over unless you hit it at a bad time. Staff has always been helpful when needed, but not hovering. Quick interactions, point you in the right direction, keep things moving. Checkout lines can vary depending on the time of day, but that's pretty standard anywhere. It's not a perfect store. You'll hit the occasional crowded evening or a product that's out of stock. But those are small things in the bigger picture. What matters is this. It's close, it's dependable, and it does what you need it to do without turning a simple grocery run into a chore. Four stars, and it earns them through consistency. read more

Do not use the grocery pick up!!!!!! These jerks will hold the money for a week while that withdrawal the charge and essentially charging you twice and waiting a week to give you back the other money. Such a Scam!!!!!!!!! I will use Costco from now on. read more

Good overall but lately the grocery pick up has been lacking. Probably the last 5 times my orders have been postponed, and more than once I show up to pick up when the order is supposed to be ready and I get kicked back (after I've indicated arrival on the app and request for the order to be brought out, all of a sudden that goes away and I sit there waiting for a good while, and have to check in again.) Today I've been here for 25 minutes (not exaggerating) and the poor guy is running around. I GET THAT THIS AREA OF THE BUSINESS IS GROWING, but PLEASE HIRE MORE PEOPLE FOR THIS because it's getting out of hand. I'm putting my orders at the fry's on Ray Rd moving forward. read more

This is a beautiful grocery store. Wait, can a grocery store be beautiful? Yes, it can. And this one is. I like the layout, the way the aisles are stocked and the overall feel of the place. If I lived here, this is where I'd do my regular shopping. Cliff helped us at the check out stand and was friendly. When greeting us and asking how we were, we said the usual "fine, and you", to which he started to answer honestly and then stopped himself and responded with a polite "fine, thank you." He was funny and genuine-I like that. Cliff is a good guy and if his manager sees this, he should get a raise. This is a Kroger store, so if you're familiar with that brand, you'll know what to expect. Happy shopping! read more

The level of incompetence at this Fry's is beyond shocking! The cashier couldn't get the coupons to scan, so they called over a manger who also didn't know! It's a coupon!! Left without the food and wasted time since they could figure out how to scan a coupon. I have never had this issue at any Fry's or any other grocery store. HORRIBLE! read more

This grocery / home goods store is well stocked and very clean. I normally find all required products.

This is the grocery store I go to all the time. Good deals. I like the gas rewards. I just have to say that Tiffany is seriously the sweetest and cutest cashier ever. She always makes me smile when I go through her line. Big fan of Tiffany for my cashier gal. Also the sushi they make here is decent. Not too expensive if you want to grab some sushi quick. read more

If this is the store across the street from Safeway than close your doors. Your Hot Cross buns in the bakery look like dog food and the bakery looked totally empty, this isn't the first time. It's senior day, the store is clean but yet something is a miss. I've gone on Saturday's twice, NO SHOPPING CARTS & folks are parking in the area signed Pick up and going into the store to shop. DISGUSTING. I'll shop Bashas or Safeway until we move so in the mean time you won't be seeing me anymore read more

This has to be the worst Frys that ever existed! They are out of stock of vital items or you have to ask employees to find it in the back because no one stocks the shelves. 80 percent of the time there is a digital coupon for an item that is not in the store or the store never carried. 50 percent of the self-checkout machines never work properly. Items marked on sale rarely are plugged in to ring up at the register and time is wasted having the cashier check on and confirm the sale price of the items. Once I had to alert employees they had a case full of shrimp out for sale that had expired weeks ago. YUK. Sale prices are mislabeled or left on items beyond the time of sale. The lady on the night shift at the customer service counter is rude and clueless about any Fry's policy. When I had a question about an item, she insisted the store did not do that, and when I insisted it did, she found a manager and the manager confirmed the store did have that policy, and I got it done. The pharmacy is horrific. They take days to fill vital prescriptions! There is an old lady cashier who wears her hair in a bun who is terrifyingly rude. She slams your prescription on the counter and won't answer questions, saying she is too busy. A young male pharmacy tech hangs up the phone if he can't solve a complicated issue and you have to call back and let the next person who answers deal with it. I went in today because the pharmacy shorted me on a liquid medicine supposed to last 2 weeks as prescribed, and I was almost out with a week left. The "pharmacist" said he could not help and refused to type anything into the notes about it. He said to return tomorrow when the "real" pharmacist was back and see what they could do? Huh? You shorted me the meds, just give me the right dose! Why did you open the pharmacy today without a "real" pharmacist? This Frys is a hot mess! read more

This fry's store discriminates against those with physical disabilities who need assistance. I was just there, doing some shopping for upcoming meals, and had my personal assistant with me. There are many things I can't carry, I don't drive, and I need help with an assortment of physical tasks. My assistant was ringing out our food in the personal checkout and when it was come time to scan a bottle of Tito's, they wouldn't allow me to buy it because my personal assistant is only 19. I explained my situation to the manager, Jessica, who kept looking at my assistant like she was a criminal, not the kind-hearted, selfless individual she is. I asked them how they expected people with disabilities to shop at her store, and she didn't have an answer. Jessica was completely disrespectful, and she acted as though I wasn't even human. It baffles me that you enforce outdated, discriminatory policies. Merry Christmas Jessica. Hope Santa sees more good in you than you displayed today. read more

Placed an order for pick up today between 5-6. At about 4:50 I received a text that they're running an hour behind. I do not live very close to the store.... I arrived at their time, just after 6, and have been waiting over 45 minutes in my car. I called customer service to see if there is a problem and the kids who answered the phone disconnected the call. This is Good Friday. Unacceptable. read more

Have some help. 2 lanes and 3 out of 12 self service stations is not enough. Oh, how about helpful employees. The manager told me they are not allowed to help customers with getting their digital coupons on the no user friendly App. That's so more customers will pay full price on sale items. The self service line was to the back of the store! read more

I'm so disappointed... we bought a $50 visa gift card. Not only do they have a $5 activation fee which sucks, I know frys can't do anything about that, but went to use the card at check out at a store and wouldn't work. Tried a couple times, tried even typing it in, but for some reason the card was missing the security code on the back and missing 4 key numbers to using it on the actual card. Called frys and they said they couldn't do anything about it. Gave us a customer service number and they said call the number on the back of the card. So we did, and they said they couldn't help cause if the card isn't working then the balance is $0. Called frys again and let them know and all they said was sorry for the inconvenience.... I'm sorry but no, $50 may not seem like alot of money to you but it is. So even with keeping the receipt and activation slip no one could help. I just threw away $55... I'm never buying gift cards again at frys, they Are useless at helping as well as visa. Not purchasing those gift cards again. Not sure what happened with customer service but it sucks now. You say you can't do anything about the cards but if I originally gave you the money to put on the card and visa said there isn't any cash on it... then you screwed up Frys. read more

Love this store! It has everything I want & need right within reach & usually always available. Plus the employees here are always helpful & so friendly. I always recommend this store to friends & family when they come to town also. read more

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I have been shopping at Fry's for a long time in the local area. I find their prices to be reasonable as one can expect in this economy. I use this location along with the baby Fry's on Ray Road and Ranch Circle. The folks working here are so friendly! Shout outs to Cindy in the meat department, she is my fave, Mike in produce, Javiel and Andree at the registers, Jeff who I always see busy stocking shelves, and Lang who is one of the most helpful! Desmond "cart wrangler and bagger" is super efficient. Great job on retaining these excellent employees and if you review this, pass along our gratitude. read more

Wow! I came here yesterday during the open house. They've remodeled this frys and its so spacious and huge. It basically has everything you need, even clothes! I think the most impressive parts were the vegetables, so many different kinds! From different colored fingerling potatoes, to even Chinese eggplants! And the bananas were the best looking bananas I've seen in awhile. Also, I went to Safeway the day before and there wasn't asparagus but these guys had a bunch! There were many sales too. The other thing I was impressed about was the Starbucks coffee aisle. Looks so fancy. While I was shopping two people greeted me as they were doing their job and asked if I needed help finding anything. This frys is awesome! read more

Fry's Marketplace - Starbucks has their own aisle! - Drugstores Near Me - Phoenix, Arizona

I started going here instead of the Safeway across the street because I was tired of purchasing stuff and then getting home and finding out it was expired. Fry's is much better about keeping their inventory current, and I think that's because they have a lot more people shopping there. The prices are slightly better (usually), but the place is a lot more crowded, which is annoying. Their produce selection is slightly better than Safeway, meaning most of the plums and pears and stuff like that is rock hard, and the berries often are beat to hell or have some mold on some of them already, which isn't cool, but sometimes you get lucky, like today they had avocados that were just perfect. This location also has some toys and cleaning supplies and gardening and auto supplies and things like that. It's not like going to a Walmart or Target but it's nice to be able to pick up some extra things without making two stops. read more

Fry's Marketplace - Don't come here if you drive a nice car. This is a typical example of where the miscreants who shop here leave their carts. - Drugstores Near Me - Phoenix, Arizona

The pickup is so bad. Waited 30 min in the pickup stall just to have bruised produce and broken eggs. Everything thrown together on top of my bread read more

We have been shopping at this location for 20+ years. It is sad to see them cut their employees hours because of the self service lanes. I was there recently and there were only two cashiers open and there were about 4-5 customers in each lane, and no 15 or less cashier. When I asked why there were only two lanes open I was advised by an employee "that's all that was scheduled ". I don't work at Frys, why should I have to check myself out?!?!? Your prices haven't been reduced as you cut back on cashiers salaries either!! What happened to customer service?!? Start opening some cashier lanes so we can checkout. read more

4.5* rounded up It is quite suspect to me that in 3 years of trips to AZ, and nearly two living here that I'd never been to this Fry's in our hood. Further, as we were walking in, Scott said "this isn't like any Fry's you've been to;" oh-em-gee understatement for sure. They have sanitizers outside entry: yasssss! I think he was keeping it a secret afraid if I entered, I'd never want to leave... My first impression was it was very Target-esque: clothing, housewares, huge personal care/drug store, cookware/gadget areas, well stocked and reasonably priced grocery items, floral with a wide variety and price point on blooms and arrangements, bakery, Deli and salad bar area with seating, and a Starbucks with big couches, tables and huge TV. It pleased me greatly, but overwhelmed my ADD for a bit. Upon further perusal, this is a very clean and well organized store. There are a lot of staff members on the floor, and at their stations and every one I've encountered was friendly and welcoming. Of particular note was Denzel, who was our Customer Care Associate (CCA) last night; as we were being checked out he introduced himself with a huge smile and even shook my hand, he really loves his job and it shows. Denzel even asked how I like my groceries packed, and grouped them together in my plethora of reusable bags so that unpacking was a breeze. As we left, I complimented him on his cheerful disposition and for making our experience truly lovely; his reply: "that is why I'm a CCA!" with another big smile. I'm not usually chit-chatty at check out, but his energy and enthusiasm were contagious. Finally, again the prices are competitive, with some great deals, they are currently collecting water to donate to local non profit organizations which assist the less fortunate. Last night the store was filled with the aroma of baking brownies! I wish they were open 24 hours, as we shop at strange times. This is my new favorite place to shop. read more

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My mom got the flu on Christmas night. As you can imagine we all hugged and gave kisses that night!!My dr called in Tamiflu and my insurance did not cover it. I found a coupon from good Rx to use at frys. I usually use Walgreens but It was much cheaper here. Frys was able to transfer my Rx and fill it in less than an hour !!!!! I work in this industry and let me tell you that is unheard of. This pharmacy staff went above and beyond and just gained a new customer!!! Thank you so much to the tech and pharmacist who made it happen so quick. This was the true definition of great customer service BRAVO!!!! read more

My sister has been stopped or somehow prevented from buying alcohol by the same person who supervises self checkout. She didn't accept her ID the 1st time because she said she has to wait 30 days after she turns 21 to buy alcohol. That's not true, as someone with an ALIC license and is learning bartending, and studying the Arizona State Law, the Arizona state law is that after turning 21 you can still use your vertical ID for 30 days until getting a horizontal ID. My sisters birthday was August 4th, and she still has a couple days left. This is the 2nd time the same cashier stopped her for that and embarrassed her in the self checkout. Get your policies straight and get your workers in check this was VERY unprofessional. I've also worked at a gas station for 9 months and carded SEVERAL individuals and know all about liquor laws and regulations in the state of Arizona. Don't shop here guys. read more

I love our neighborhood Frys Marketplace. Everyone is so helpful! The meat and deli department are the best. They are always kind and make sure you're taken care of. The produce is one of the best. People like Javier the checkout cashier, treats you like family. Always smiles with everyone. They are rearranging everything and remodeling their store. So far it's looking great! Thanks for everything you do for us! read more

Came for some razor simple task and both people where instantly snappy and rude when there really wasn't any reason to be. I was literally showing them what their price was and it was just a huffy attitude with both of them. She ask if I wanted to see the manager and I said no thanks because it really wasn't worth my time for something so simple. read more

Place horrible they never have any on sale /digital coupon products or meat that Is on sale nor will stock the shelves and when you go to ask the meat counter people before open your mouth they will tell you they aren't open yet come back in ten minutes , and you back 15 minutes later and are told they still setting up and not serving customers yet !!!!! read more

Employee bagged all heavy items in one bag and meats with cleaners. I don't know about him but I don't want to taste Clorox on my steak! Or have to throw it away. It's just being mindful and doing a proper job. Because he placed all heavy item's together I had several bags rip as a result. read more

I love this Frys..when I lived closer, it was one of the two that I shopped at. This place has it all...electronics, food, pharmacy, and a Bank of America! This particular store is georgous! Very clean, well lit, I love the layout and its a pleasure to shop in. I like it here because its not overdone...the meat and produce section does well for me, becuase its clean and inspires me to cook better food and cook stuff more often. I love it! read more

First the Fry's on 24th street and baseline loses my order and I decided to give the location on 40th street and chandler a chance to fix their mistake just to find they gave me something that wasn't advertised!!!!! Very disappointed I will never buy a cake from them ever again and will be reaching out to corporate! 2 stores ruined the same exact order! read more

Fry's Marketplace - what i ordered - Drugstores Near Me - Phoenix, Arizona

I am new to Phoenix but I would compare Frys to Ralph's or Savons in California. They have a great beer variety at this spot! read more

Fry's Marketplace - Drugstores Near Me - Phoenix, Arizona

I've honestly always hated this frys, it smells like wet towels that sat in the washer for a week. The attitude that the platinum blonde grown woman threw at me was so unnecessary. I came in about 8 pm needing something out of a case that needed to be opened by an employee and it took 20 minutes. I had to ask four different people and when I went to ask the fourth, the blonde woman(who I had already asked for help the first time) treated me like a literal child, bobbing her head back and forth and acting all annoyed that I was looking for help again. I will literally be driving out of my way to go to a different frys OR a different grocery store in general. read more

I will avoid this store after todays experience. They just decided to remove their natural and organic section. I had a terrible time today trying to find what I needed for my gluten free child and I was told that everything is being dispersed throughout the store. The manager then said, "everything good?" Giving me a thumbs up. No. It was not good because he neglected to tell me where he had hidden all of the gluten free Products in the meantime. Thankfully I asked another employee who took me to the area where they had moved all of the natural items. I probably won't return to this store after this experience. read more

This location has gone down hill. I'd love to chat with management but highly doubt they care enough to have a conversation. Can't find a cart to use because they are all over the parking lot. Not just once, but consistently. I see on TV all the promotions that Kroger/Frys does, but the cashier never gives me an opportunity to contribute. Right now they have, according to TV commercials, an opportunity to donate a turkey. I have been twice in the last few days and nothing. The manager of this location needs to go. Again I'm happy to have the conversation but doubt management cares. Not that I think it will help considering the size of Kroger, but I'll write to Kroger corporate as well. This location. Is disgraceful. read more

Fry's in Ahwatukee is fantastic! Since we are under lockdown at home for the next several weeks, Fry's has made it super easy to get food and necessities. The individual who did our shopping/delivery texted messaged with me for the entire process and sent me pictures of products when something was out of stock and needed a replacement. Their customer service is superb! read more

Always a clean spot to pick up some food or supplies. Frys are located all over Arizona and I haven't seen a messy or dirty location yet! Some stores have full clothing departments and others are mostly grocery stores. This location is a good one with friendly staff and massive selection. They even have automotive fuel! read more

Sick of this frys and for you guys to turn people who work nights and have them wait a hour just to grab stuff they need for 2 day you if that's the case then I should make a day for us normal people to shop without seniors read more

I use to frequent this frys at least 3 times/week. All the staff is lovely, no complaints there. My gripe recently, is everytime I go shopping everything is being stocked! Shouldn't stocking be done after the store closes? Between the stocking, click-list shopping carts EVERYWHERE, and the obnoxious displays they put in the aisles, making it that much harder to navigate thru the aisles, I try to avoid this place as much as possible. Trader Joe's and Safeway are my new go to's! read more

I witnessed the most disgusting thing ever in the produce department on Thursday morning 11/17/22 at approximately 6:30 AM the produce workers scooped some spilled fruit back into it's container with his bare hands and placed it back on the shelf to be sold! I cannot trust that worker ti do the right thing while handling food products. I called for a manager and the worker's explanation for doing such a foul act, he was going to get a cart to remove all the bad fruit. Mind you he took 2-3mins to neatly arrange the fruit back on the shelf. Why the manager didn't ask why did you need a cart to cart (1) contaminated container of fruit that you scooped up with your dirty hands and placed back on the shelf? I will admit in a heated moment of anger I called the worker a dirty Batman, I was angry and I have asked THE LORD to forgive me. I will not shop there anymore, I will be spending my hard earned money at Safeway. Covid is a real thing, bacterial disease is real. I refuse to go to my local grocery store and purchase an illness that could have been prevented if the worker would have done the right thing. That employee cannot be trusted and he made up a bold face lie to cover up his wrong doing. read more

No lines here ususlly.fast service Some days the produce is a little better than other days. read more

This is THE go-to grocery store for all my friends and family in the area. I have been shopping here since this building first opened in 1995 as a Smitty's. Oh, how I loved Smitty's. I could go on for awhile about the classic Arizona grocery store, however, this review is about Fry's, so I will get back to the point. As with other 'Markeplace' stores, this has more than just groceries. Furniture, bedding/bath goodies, frames, clocks, candles, patio stuff, electronics, music, books and more. While this is a pretty big store, it doesn't seem as huge as some of those other "super" stores that are so overwhelmingly huge and everything is so spread out that just thinking about going from one end to the other makes me tired. And when it comes to groceries, there is much more than your average store. Good wine and beer selection, sushi stand, olive bar, deli with ready made (good) sandwiches, and a pretty robust nutrition/health food section. I love that I can get a frozen CPK pizza in one aisle and my soy milk, kefir, and Vita Coco in the next. Shish kabobs ready to cook and fresh ground pork (or beef) chorizo, perfect for breakfast burritos at home on the weekend. Not that pasty stuff that comes out of a tube. Tip: by making your own burritos, you can remove the grease before putting it in the eggs and avoid the orange grease dripping down your hand. While I love to shop at other stores, like Trader Joe's or Whole Foods, to find fun new items, I go to this Fry's when I need to stock up on the staples or if I'm not sure one of the other stores will have a specific item. Fry's Marketplace has it all, including my repeated business. read more

This is my go to grocery. While I really like sprouts, the reality is that sometimes you need normal items stocked on the shelves of your local Fry's. In the last couple years this Fry's has really improved the overall performance of their fresh fruit and vegetables as well. They are clearly making a strong effort to keep up with sprouts and make sure to bring in the people who want high quality fresh food. I can't deny, this is also where I get all of my fresh meat and pork. I've just found that the other groceries in the area don't stack up well against the good quality in this store. The Android app that they released is also pretty solid, you can clip digital coupons for a variety of random items and also enable the most gas savings just a few clicks read more