I just had the rudest encounter with a female employee there. Terrible customer service. Dec, 23rd…read more2025

Was in the store Tuesday June 10 and had a most horrible experience with one of the female sales…read moreassociates - I say sales associate because "customer service representative" is definitely not appropriate for this woman. I've been "helped" by her before and had the same experience, so I doubt it was coincidence that she was having another off day. I came into the store to return a defective item, and there were two women standing there chatting - I was not greeted when I came in and they made no effort to see if I needed any help - I had to approached them and interrupt their conversation (there were no customers in the store). Then one of them decided to acknowledge my presence and proceeded to tell me that the item that was broken was "not their problem, you broke it, not us". I have spent THOUSANDS of dollars at this store and have never returned anything, so when I come in with a product that literally broke the first time I tried to use it, that is not the response to offer. I pretty much said that, she made a phone call, and whoever was on the phone told her to take the return (which I exchanged btw for a more expensive item and paid the difference). This sort of "service" seems to be a bit of a theme in reading the reviews, and as much as I am a loyal Henry's customer, I will really think twice about coming back to Oakville because of this woman's attitude. Perhaps she's family and cannot be reprimanded, but if I owned the store, I'd make sure she knows her attitude is an issue!

I have bought a few pc's/laptops and monitors from these folks. Their prices are great and you get…read moreexactly what you bought. This is my go to store for computers/laptops/monitors. They are extremely responsive, and I have never had an issue with anything I have purchased from them! 2 thumbs up!

Honest and very reliable mostly off-lease business notebooks, ultrabooks, some desktops and…read moremonitors. They offer a very up to date list of inventory for sale and - like a trustworthy 2nd owner automobile operation - saves you a lot of the initial up front cost of buying new. When they say certified refurbish they mean they work well with only very minor cosmetic issues... They stand behind their product and will fully support should an anomaly occur. Highly recommend their operation.

Bryan is courteous, knowlegable and up to date. Been going…read morethere for the past 20 years.

Bryan is extremely helpful in assisting me in solving problems and selecting purchases. He clearly…read morearticulates the pros and cons of options without overloading my brain and does his upmost to help me decide on the most appropriate equipment for my needs and my budget. He takes much of the hassle out of purchasing computer equipment.

Bria does awesome work restoring pictures over 50 years old ive had three pictures done.read more

Just paid $56.27 for double matting - left my frame & picture so expected item to be framed…read moreproperly in the frame - instead the matting & item were hidden behind the original paper that came with the frame (apparently Brian charges $18 + tax to frame). If he had taken the time to frame the item for me, I would never have seen the shoddy workmanship of the matting - cut & paste work and !!!!! Never seen such poor matting in my life !! Please be advised that Brian's policy is not to make the customer happy, but not to issue refunds !!!!!!!!!! BUYER BEWARE!!!!!! EXTREMELY disappointed in Brian's professional (?) workmanship. In future I'll shop at major chain stores. EXTREMELY a satisfied customer with Michaels Arts & Craft Store.

Second time in the last 6 months I've come to bother Halley. Unlocked my phone for a price way…read morebetter than what I would have gotten elsewhere. I don't trust anyone other than Halley and Iris with my phone so as long as Comet Mobile is in Mississauga, I will always come here.

Norris was very resourceful in troubleshoot and diagnose. To getting costing hes very resourceful.read more

I was at the Toronto home show on sat april 16/22 was quoted a price on a fridge when I allied…read moreabout the price and to see the fridge they where giving me two different prices from what I was quoted at the show I was quoted 3400 when calling the store they said 3600 now the sales guy I talked to at the show just called and told me 3595. Stay away from this company

Teletime has the worst customer service that I have ever experienced. I ordered a Samsung frame TV…read more Delivery was promised to me on April 15. That date came and went with no delivery and no notification that it would be delayed. I called to reschedule delivery for April 23, 6-9pm. That time also came and went with no delivery and no one calling me to notify me that it would be delayed. I have now spoken to approximately 10 different people from Teletime and no one will take responsibility for this issue or ensure it is handled. I will avoid purchasing anything from Teletime ever again. They are simply awful. "Prince" is the salesperson I spoke with. He is not trustworthy.

Well, having read the other two reviews, I was a bit apprehensive about taking a photo restoration…read morejob to The Photo Depot. Ok, the owner is a character. He can give as good as he gets... which brings us to the important issue (for me, anyway), quality of results and price. I had a very old (50 years or so) color portrait that has great personal value to our family. I brought this faded 11x14 inch photo in... the price was incredibly fair.... and the quality of the job first rate. Oh, he did it in time for Christmas - I brought it in a couple days ago! So, if you have difficulty dealing with an artist who seems to love his work and does great work, at that.... you might have to bite your tongue and remember "the customer isn't always right." But you will be pleased with the results... at least I was! But honestly, I will be back.

I walked in this morning to nobody in the store but the owner. The gentleman was immediately a…read moresmartass and very rude and short with me when I simply asked if I could email photos instead of texting them. Despite this, I didn't immediately walk out the door, and still asked for the two 8x10 prints I wanted. With nothing else going on, he told me this would take half an hour, which is of course ridiculous for two photos. When I said absolutely not and proceeded to walk out, he said 'okay see you in half an hour then' ... just avoid the place. Dude is a total prick. 0/5 stars.