Facility is closed for repairs too often. Normal, IL…read morelocation recently stopped using top brushes to clean our Honda Odyssey with factory installed rack even though we have run it through that facility for almost 5 years without any problem. My complaints have been without success.

This place is run down and busted. The soap is never totally rinsed off. The employees are hanging…read moreout in the office. Dirty. Trash everywhere. It just needs attention. Not worth the money. We detail our truck every weekend. And we run through the wash once or twice a week to get the salt from the roads off. Sometimes it's not even open when it's suppose to be. Disappointed bc there's 2 on my way home from work and they're both garbage. We went back to our other car wash. And it's 10 min further from my home.

This location has a history of mechanical failure--brushes not working, limited water for rinsing,…read morevacuums not working...but today took the cake. The discharge mechanism on the track didn't work properly and the car at the end couldn't exit. The track kept moving and my car was bounced back and forth, hitting the car in front of me as they rolled back into me and being hit from behind as I was pushed backward. The car behind me had the same problems and hit the car behind him as well. The car wash needs a complete mechanical overhaul.

My car is not clean after going through here. There is dirty water dripping from the seam of the…read morehatchback onto my back bumper. I got the $14 wash. Very few of the vacuums were working, I had to move my car twice to find working vacuums.

I have come to this business many times over the years and notice when the college kids go back to…read moreschool the service takes a nose dive straight down! I just came from there. I waited 20min line. I watched as several vehicles ahead of me got their vehicles vacuumed and noticed the rugs were not being taken out and washed. None of them. I purchased the Imperial package. I expected my rugs to be washed not just vacuumed so I asked if the rug washer was broken. The man closest to me turned to me and said, "What?! What?! Are you questioning my methods on how to do my job?!" I replied, "I was simply asking if the rug washer was broken." He was rude and very upset I asked this question. I said it kindly and honestly. No sarcasm or tone in my voice. Then at the end of my service this is what I'm left with.

Paint on my suv has been scratched terribly. Unfortunately, there is nothing that can be done but…read morepeople should know that touchiness automatics are only acceptable to keep paint quality. I regret my decision to try this place.

I bought their top watch for each of my two trucks. They didn't even touch the tailgate area at all.read more

One of the best car washes. Employees are very friendly and helpful and does a great job.read more

Best car wash in Bloomington normal area. Every other car wash around here will put scratches on…read moreyour car. This is the nicest and cleanest around.

Prepaid coupons did not work. Calls not returned. Small loss as wash does a poor job.read more

Overpriced. I can't speak for the card users, but it usually cost me $8-$10 to clean my truck at…read morethe quarter machine. I spent $16 here for worse results. The soap and chemicals are super diluted, to the point you have to really look to find a sud. Seems to be a well maintained establishment, but the structure itself falling apart. Not impressed in the slightest.

the vacuums suck. one machine wouldn't turn on after money was put in. the second one we went to…read morewould barely vacuum. $4 for 3 minutes on a shitty vacuum is atrocious

Purchased one of the more expensive car washes the other day and it was amazing! Grace was very…read morehelpful and kind as she guided me through the car wash and my car was left spotless! Great customer service and washing services!

I just stopped by the North Main St. Rain Storm Car Wash today for a quick wash to remove some road…read moregrime and mud that was splashed on the car in road construction. I try to keep our car clean but not always possible. I purchased the $8.00 wash to remove the splashed mud. After the wash I noticed that at least 50% of the splashed mud was still there. I went right back to the office to show the attendant. Here was his answer. "yes sometimes the dirt/mud doesn't come off and is baked on That's why we have spray bottles and rags" If I had wanted to hand wash my car I would not have paid any amount to have you car wash wash my car. I believe that will be my last trip to your business. This is terrible Customer Service.

don't waste your money. I paid eight dollars for a premium car wash and all kinds of and bug…read moremarks all over my windshield. not worth it go somewhere else.

I saw negative reviews and thought twice about coming here. I frequently travel down to…read moreNormal-Bloomington and am crazy when it comes to keeping my car clean. Unable to hand wash my car, my next best alternative was to take it to a brushless wash. M G happened to be closest. I noted the negative reviews on getting charged $3 more for the $9 wash. I double checked my account after purchasing and noted I was charged $9 for the $9 wash. My car was filthy entering the wash, caked with bugs and road grime. The water pressure mixed with the cleaning agents used were able to get my car picture ready. Only complaint I personally have are the blowers. Unlike other brushless washes I have been to this wash does not have 360 degree blowers and just 3 mounted up top. However, that's not going to stop me from leaving a 5 start review! *Picture taken after leaving wash*

Great place.. great carwash and friendly staff. Luv the vacuum area as well as carwashread more

They've apparently done some to their system as I no longer get a different wash than that which I…read morepay. Service at the front end of facility continues to be first rate.