This is for the entire Midsouth Bank system. I was able to start our business because of the help…read morethat I got from Midsouth. I have been banking with them for 27 years and would not consider any other Bank in Dothan. They have always done just what they say they will do. When my sons got old enough, they began banking there also. They have been a valued financial resource that have helped me in more ways than I can count. I have recommended them to several friends and business associates. They have ALL come back and thanked me. In a world of bigger is better and too much is just right, they remain the solid, steady local bank that can take care of your financial needs. I would not be where I am today without the advice and assistance of Midsouth Bank.

I have banked with Midsouth for 4 years. I deposited a check that was for $6,000. I explained at…read morethe time of the deposit that I needed the mo ur available for my sons surgery that was in a few days. They told me that the check would be placed on hold as a formality due to the total but would he available on Friday. (Deposit that Wednesday). I went to the bank to ask for a status after the customer service supervisor was unprofessional and rude and was told that the funds wouldn't be available until next Saturday. The reason was because that needed to call and speak to a representative at Bank of America where the check was written. I will be closing my account t with midsouth and will never recommend anyone banking there fir the rest of their existence. I have had some issues in the past with banks but this tops them all. Especially in the age we are in where electronics transfers and deposits only take 2-3 days to clear both sides, they are holding this check just in spite. They will be getting a 0star out of 5. Never again will I ever Bank with Midsouth.

Thanks Donna my agent at Whitaker-Warren Agency for your excellent service to my account over the…read morepast 6+ years. The response time, accuracy of the claims and comfort of knowing I have a person to work with is great during our crisis that sometimes occurs. EXCELLENT Jon H.

I wish I could give this place a negative rating. We paid our policy in cash for the year, and they…read moretook our money and deposited it in theirs, then paid the 3rd party-underwriters on payments and we're late on three payments! Reflecting poor on us!! They have the WORST customer service I have ever encountered in ANY business. It's like pulling teeth to get an actual meeting with them. One week before our policy expires they have a trainee contact us with extremely out-dated info. Do NOT use them!!

Only spoke briefly with a man who claimed he worked here. It was after hours and we just talked…read moreabout a couple of investing options. We live too far away for me to be comfortable investing here. The guy I spoke with seemed to be very knowledgable and was happy to chat with me knowing full well I was from out of town and was not going to be doing business there. Seemed like he really cares about his profession.

Pennie goes above and beyond for her clients. She truly cares about people and it translates in her…read morework. I trust her completely to handle any and all of my legal affairs.

Miracle workers. They have been preparing my taxes for years and I'm always 100% completely…read moresatisfied.

Excellent Customer Service at the drop of a dime. Very Satisfied. I am pleased and they are proud…read moreto be cheaper then any of the other Tax Services I checked with. 5 STAR REVIEW FOR ME.

Drew Owen and State Farm literally extended the years of my life. A blood test revealed some clear…read moredeficiencies that were addressable WITHOUT meds, I just had to be made aware and honestly I know reading this ppl will roll their eyes but it's the truth and if you don't have life insurance you need to just check out your options. If it doesn't work your money is refunded to you. On a weirder segway, my home insurance and car insurance went down and on top of that my coverages improved. Just give him a call, him and Julie and his office are laid back but precise and then of course State Farm is an A+ company so anyways it's all good across the board.

Very unhelpful experience overall. They advertise that they cash checks, but when I came in they…read morewouldn't actually do it. Customer service was also very short and dismissive instead of trying to help or explain anything. Definitely disappointing and frustrating. .

Extremely knowledgeable and personable. Amy takes the time to listen, explain the process clearly,…read moreand truly cares about her clients. Excellent customer service and professional representation from start to finish.

we have had Roni Holley as our agent since we moved to Dothan always great serviceread more