Ashten and his team were a very communicative, timely, effective, and provided great service. They…read morecoordinated with my warranty insurance, so that I did not have to do much on my part. From the time that the diagnostic was made to picking up my car, I only waited a week. I will be back, and I highly recommend them.

excellent service, efficient problem-solving, and clear communication…read moreAshton and his team of professionals make a great source for your auto care

BEWARE! What started as a $300 repair turned into over $2,000 and weeks without my car. Problems…read morekept magically appearing after they worked on it. My car went in with one issue and came out with several. Nick will tell you one thing and then hit you with another bill. If you drive a luxury car, beware. They see an opportunity, not a customer. Absolutely disgusting experience.

I had gotten my a/c fixed here and my tire pressure sensor so I trusted them to replace the oil…read morepressure sensor even tho I was still having issues with my tire pressure sensor I knew they warrantied it and Andy was a nice guy so I had trust. I shouldn't have. I drop my car off in October. Oil pressure sensor, manifold was replaced. I pick up the vehicle drive 8 miles home and it stops working. Starts making a loud noise. I call Andy he's responsive tows the Jeep back to him. Calls days later I need new lifters. I'm confused cause I just replaced them. I call the dealer. Send the tech my video. They inform me they only did the one side but said "any smart mechanic knows you need oils to lubricate the lifters". I'm confused which will be worked out later but call Andy approve the work. He calls back "we can't stop your engine from knocking you're going to need a engine Jeep engines are just crap". I'm FLOORED cause that engine was not giving me any problems. He calls back with prices that are way more then every other estimate I got but the dealer. Then tells me the engine is on back order but he can get it and will discount the $1800 I've already paid but that still put me into a $6500-$7500 price range for an engine. Additionally because they had to get a used engine they wouldn't warranty their work. WHAT! I lose trust plus I'm buying a house all my money is tied up and my credit cards so I have my car towed from the shop. We're now in November. Andy goes through a holiday and explains to me how during dinner conversations his family is telling him how he shouldn't give me a discount for the engine and he's so nice. Well at the gives me a full refund when I pick up my car and now I know why he was so willing. When they replaced my oil pressure sensor and manifold and gave me my cat Brandon didn't do the oil change. My vehicle was bone dry no oil. When I picked up the vehicle Brandon was a bit distracted with his conversation to his peer about a date and "what women brought to the table" I lie to you not cause I was a bit uncomfortable in the waiting area able to hear this but I wanted my car. When I drove the 8 miles home I blew the lifters because NO OIL like the dealer cryptically said "any mechanic knows oil lubricates the lifters". I didn't get it. A repair estimated around $700 ended up costing me $6000 due to negligence not on my part. I'm disappointed cause I thought I was really going to like this shop. He's the first person to touch my Jeep that wasn't the dealer. I had new lifters and new transmission and their negligence cost me way more than what I paid for the engine. I had to rent a car for over a month. I'm almost out $10k due to their error and all they said was sorry heres your money back.

This place is THE best auto repair shop I've dealt with in MD. I'll never take my car to a…read moredealer again! The owners are honest, friendly, and so accommodating. The body work was impeccable and was completed so quickly I was in disbelief!! I literally got my car back the same day. Please do take your car here! You wont regret it!

Bad front desk worker very rude. Called a week ago for inquiry and tone was very rude so they did…read morenot get my business.

Thank you to Brandon and Valerie for staying after close and making sure my car would get me home…read moresafe!

The staff was knowledgeable and very helpful throughout the repair process. Kept me informed about…read morewhat was going on, best practices, and the timeframe, and everything turned out well. The cost of the services was affordable considering the service. Would definitely bring my vehicles back.

I scheduled ahead of time to get my car evaluated. I was told that the diagnostic would be free…read more They got me in the next day. One of the workers drove my car around and told me what he thought it was. I asked for something in writing but was told to do an accurate diagnostic my car would need to be put on the lift. That would cost $100.

They were great at communicating in a timely manner. I was surprised they offered mobile service…read moreon a federal holiday. I ordered my own parts and when they were replacing the brakes they discovered they were not the correct size. They were nice enough to return the wrong ones, and pick up the replacement brakes from the auto parts store. Keon and his co worker Smitty were very friendly, knowledgeable, and transparent about the work being performed. I will definitely be calling them again we I need work done on my car.

BEWARE…read more KEY MECHANICS IN WALDORF TOTALED MY CAR https://m.facebook.com/keymechanics/ https://keymechanics.com/ 1/18/22 Drop vehicle off with new engine to have installed 1/30/22 8am Told my vehicle is ready for pick up. Get it the shop vehicle is not ready. 1/30/22 8pm They bring vehicle to my home that night car is leaking something all over the ground. They take it back 1/31/22 Told car is ready again take it for a test drive check engine light comes on car stars losing power. 2/1/22 Told vehicle is ready again this time the engine sound like it's about to fly out the car. The mechanic broke motor mount. 2/6/22 10am Told vehicle is completed. This time test drive and brake light, abs and traction control. I tell them Monday I will be coming to get it and take it elsewhere for a inspection. 2/6/22 7:30pm get a call the mechanic was in coming out of THE SUPER 8 MOTEL IN WALDORF PULLED OUT IN FRONT A TRACTOR TRAILOR!! The partner of the owner goes by P.J was on site asked if we had full coverage and stated the mechanic is a independent contractor who was driving my car after hours so they are not liable. This for I received my insurance deductible of 500 dollars. The owner Keon Wilson says he will reimburse me my 4,767.88 for my engine however I have not received it or any information on when or how I will be reimbursed. Just excuses! I asked why the business insurance is not paying for it? He said "because the vehicle was not in the shop at the time of the incident, the mechanic a independent contractor who was driving the vehicle after hours that's where the problem comes up". So now I'm out of a vehicle , 4760 for the engine not to mention the 1,000 I spent on tires new tires. The mechanic/driver provided our insurance to the state trooper (this is now a at fault accident on my insurance). I am mad as hell!! This is going to be a long drawn out process in court now. Please beware and stay away from Key mechanics in Waldorf md!!

I have to update this review to show the honesty and integrity of R&G. After the owner (Omar) read…read moremy initial review, he immediately contacted me. Acknowledging that I am a longstanding customer, he recognized how concerned I was about the previous visit, and immediately made a correction. I too understood his concerns, and we came to a happy medium. I can honestly say that I would definitely recommend R&G! And if you ever encounter any problems, please contact Omar.. he's a listener and doer!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.

The crew were super helpful and informative helping me out with a blown rear tire. Special thanks…read moreto Martinez.

Jeremy and the team are the best. They are honest and have fair prices. I've been going here for…read moreyears.