I was in and out. I came in at my scheduled time and they started the work right away. 45 mins…read morelater, I was ready to go. The lounge is small but quaint. Offering water and coffee. Customer service was great. I think I found a great place to take the Audi and the BMW. The oil change was half the price what the Audi dealer charged me!

Many generation 3 Toyota Prius owners are probably familiar with the issue that this model has with…read morepotential head gasket failure. Finding repair shops that are competent in maintaining these vehicles, without breaking your budget can be challenging. My Prius Plug-in has a little over 91,000 miles now, and I want to be proactive in staying a step or two ahead of any issues. The repair guys at Apex Auto Care (Located in Waldorf, Maryland) are an outstanding resource for Prius owners (and other vehicle models too) in this regard. They're astute with the uniqueness of the Prius Egr system, and make repairs seem almost routine (despite the complexity). They walk you through the repair process, and even share images of the working area of your vehicle for context, in real time. Their prices are very fair, the facility is clean and organized, and they're located in Southern Maryland, which is very convenient for me. I used to travel to Northern Virginia for competent Prius maintenance for years, but since learning about and soliciting Apex Auto, that's no longer necessary. Anyhow, ask for Bob Beavers. He's the man!

I bought aftermarket wheels for my vehicle and needed a service station to break down old wheels…read moreand mount the new ones They did an amazing job Very courteous staff Vehicle was finished ahead of the time I was quoted and the cost was very reasonable

Had my tires replaced, very nice and professional the lady working the counter was very…read moreprofessional and helpful. This why I come this establishment. Very much recommend

Leo was great! Friendly, knowledgeable and professional. Highly recommend this shop. I use them all…read morethe time.

Make 2 appointments back to back at this location but the shop assistant only scheduled 1 in the…read moresystem. On the day of the appointments,I was waiting inline, the shop assistant would take walk in costumes but want I was up at the counter, shop assistant told me there a 1 1/2 wait for my appointments.

The service was personable, prompt, and honest. I had a screw in my tire, and another tire store…read moretold me that my tire needed to be replaced. They were able to repair it. What work could I ask for?

BEWARE!!-purchased a set of tires from a tire company and chose this location as the installer…read more Even though they were contracted to do the installation the manager was very rude and refused to install the tires despite being contracted to do so. Please see the pictures below where they have no customers and the staff is sitting around. I will be following up with the BBB and Mr Tire Munro corporate about this! If I could give them negative rating I would. Terrible, Terrible customer service!!!

Came to get 2 tires replaced. I had paid for and scheduled my appointment online for Sunday @9am. I…read moreshowed up @8am and I was out by 10. Quick service considering they were busy. Guy at the front desk was very friendly and I got great tires at a price that didn't break the bank. Definitely coming back for my next 2 tires !

I made an appointment the night before and arrived an hour or so early ! They were well staffed …read more They have the cleanest restroom I've ever seen in an auto shop! The staff were very friendly and knowledgeable. It was a pleasant experience. They also price match if you can prove it. I appreciate their great customer service and I would be glad to come back to this location to service my car.

Do not take your vehicle to this shop for anything; they will mess up your vehicle and charge you a…read morelot of money. I have never had an experience like this. I had my car towed to this Aamco because it was recommended for transmission replacement. Only my engine light was on. However, instead of concentrating on the transmission, they told me the catalytic converter was blocked and it needed to be repaired before the transmission could be replaced. Then I get a call about an electrical problem with my SUV keeping it from starting, and again I was told it had to be fixed before the transmission could be replaced. They kept my vehicle almost two months trying to fix the aforementioned problems. When they "fixed" the issues and called the warranty company for how much they will pay towards my transmission claim; according to them the warranty company wanted them to find a rebuilt transmission instead of a new one; then finally the company representative told them they would only pay less than $2,000 toward a new transmission. I requested my vehicle back, they charged me over $2,000 for the work they did. The manager took me on a test drive and I asked why are all these other warning lights on; he told me there were additional problems that needed repair. When I got in me vehicle to go home, it would not start. The mechanic mumbled something about my battery. He got it started with a jump. They succeeded in doing irreparable damage to my vehicle's electrical system, and they did not replace my transmission. This left my vehicle worst off then when I had it towed to them.

I can't speak for the rest of the reviewers but I had extreme good customer service and I would…read morehighly recommend them. I took my 2008 Pontiac G5 in for transmission repair and they were honest and strait forward from the beginning. I paid 3300 dollars for a rebuilt transmission and my car runs GREAT. The one day my car was supposed to be finish Mr. Doug & Mr. Manny call me and said it would be a one day delay only. And they were willing to pay for a rental car for that day and I got my car the next day with no problems. If anyone who has any questions about the service please feel free to contact me and I will answer your questions to the best of my ability. My thanks to the whole Aamco team Sincerely Calvin B. Jones bgenesis01@gmail.com

Doug and Manny are crooks! My car was not hesitating and stuttering before I took it to these…read morecrooks. They charged me $1800. To fix a couple of hoses. Which I did not approve. And said they changed the cam shift sensors but never did! But they charged me for the parts and labor for it though! I DO NOT RECOMMEND TAKING YOUR CAR TO THESE CROOKS! They WILL rip you off!

Crooks crooks crooks return car in worst condition than when I left it and charged me 2,050 dollars…read morefor doing nothing no customer service skills

I made a appointment for 2pm i arrived at 1:50pm and was told they can not do my oil change…read morebecause corporate didn't let them know about my appointment. I traveled from dc to Waldorf for nothing terrible customer service trash

I brought in my car due to a leaking thermostat housing. They said they would take a look at it…read more They called 25 minutes after saying the top and bottom thermostat housing is cracked. I was quoted $619 to replace and I asked why it's so much because the average replacement is less than $300. He said the top and bottom was cracked; however, it shouldn't matter since the top and bottom thermostat housing is glued together by the manufacturer and it comes as one unit. They brought the price down to $555 but IMO still over priced. I'm from out of town and was in the area visiting family so I was at the mercy of their service. I got it replaced but this will be my first and last at Meineke!

If I said I was having sex with President George Washington, Andrew Jackson, Theodore Roosevelt and…read moreJFK EVERY-NIGHT, would you say I was crazy? Those are the kinds of lies Tyrone tells. Firstly, Tyrone Crossland, May God punish you, your career, life and business. May you fail at all your hands touch from this day moving forward. May you leak money & joy and your hopes be dashed as you dashed mine. May your life be as painful as the pain you have caused me, and as pointless as bringing my car to you was. May you go out of business in the nearest future. May you encounter a customer who will drag you to the depths of bankruptcy and beyond. May God cripple your business as you crippled my movements, whilst my car was in your hands. Each day will bring you suffering and pain in 100 fold the measure of pain you caused me. May you suffer irrevocable spiritual damage, from this day forward and forever more.I regret that I share the same pigmentation as you and you are the kind of person who gives our kind a bad name, with your irresponsibility and your laziness and your lies. This man is a pathological & compulsive liar, who lies, knows that YOU-KNOW he's lying, yet continues lying in your face, with an expressionless look on his. Most of the pics are not even his handiwork. He kept my Camaro for 3weeks starting in January, telling me every other day that he'd be done in 2-days and when I call him in 2days,  he'd refuse to respond. He moved my pick up date 11 times...yes 11 TIMES!  I have photo and email evidence of all. Each time he moved those dates, he'd tell me my car would to be ready in 2 days, when that day came, he'd move it again, stating that he just had to finish the bumper (He was always finishing the bumper). I asked him few times to send me progress pics especially because he initially suggested it. He never sent one and stopped responding when I asked. The third week he calls me on a Tuesday, stating he has completed my car and would definitely have my car ready for me on Thursday, with an extra free caliper paint job as well because " I had been so patient". Then on Thursday, he refused to pick up his phone when I called him. He refused to return any texts until I texted him that my brother was dropping me off.... then came the furious texts, (and a call) asking me not to come with my brother and to hold off on coming because he had a lot of paperwork for me to sign. So I asked him to leave the keys with his workers (He had boasted several times to me that he has a lot of workers helping him). Then he said the front and rear bumpers were not attached yet.  He asked me NOT to bring my brother along with me.  He said he'd come pick me up on Friday to come get my car. I asked him if he had a picture of the completed work. 6 hours later he sends me a picture of the rear bumper with a tiny section of my car wrapped....... He had only done the work that day. On Friday when I called to confirm him picking me up as he promised verbally and in writing, he refused to respond to me in a timely fashion. My brother called him, and he told my brother he had promised to pick me up and asked why I had gotten someone else involved.   I set out to get my car anyway and did not alert him until I got there. He was not at his shop. (whilst I was on my way there he had texted me to say he had not attached the bumper because he got into an accident). When I got to his shop, and after threatening him with police action due to thievery, he showed up, opened up his garage door and lo and behold was my car with with the bumper on and just one tiny side of my car done. He told me it was completed just that morning. Then 5 mins into my getting there, I began to record our conversations and this lying creature had the audacity to tell me that whilst I was standing there, with my brother as witness, he had affixed the bumper back on........... I was standing right there. My brother was standing right there. That is sickness. He needs a mental hospital asap. He is lazy. He has a very ridiculous and irrational temper. He is Erratic.  His communication skills are seriously lacking. He also was not in an accident. I Paid him what he asked in full. He owes me money now.

I'm only giving g one star because I can't give zero. Horrible customer service this business red…read moretook my deposit of $125 for a roof wrapping and cancelled my appointments for 2 months. Still no refund had to go through my bank and taking this business to court. Do not trust this business. Owner Tyrone Crossland Jr. Also operates under CCA Wraps warning do not do business with this guy!!!

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.