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    Fuddservice

    5.0 (1 review)
    Open Open 24 hours

    Services - Fuddservice

    Detached garage construction

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    29 days ago

    Fantastic builder. Had a porch built on the front of my house. They did a beautiful job. Highly recommend.

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    JCI Gutter Services - Rochester NY wrap around Gutters

    JCI Gutter Services

    (2 reviews)

    He did our new gutters install and did a great job on time polite good workmanship replied in…read moretimely fashion Thank You

    This is not an evaluation of JCi Gutter Services as a whole, merely a reflection of my experience…read more On 10/13/2022, I inquired about price, availability, and reliability to clean my gutters, and JCi subsequently committed to cleaning my gutters before winter in an email stating, "You got it!!!" [Emphasis JCi's.] On 12/20/2022, I emailed JCi noting that I'd apparently not made its list after all and that I'd look elsewhere for a reliable contractor. The response included an apology with excuses about workload and weather, and an offer that if the weather warms up he could "try to get out there" -- not exactly the 'firm' commitment he'd made in October, so I once again stated that he needn't worry about it as I 'd look for someone reliable. JCi emailed again late on 12/29/2022 with an offer that he "may be able to come by" the next day -- once again, not a firm commitment to actually showing up, so for the third time I responded that I'd look for someone else -- some reliable. JCi replied on 12/30/2022 that, "I wasn't really interested in working for you after that last email but I was going to fit you in...". And there it is -- with JCi, I am the bad guy despite being clear in my very first inquiry that I was looking for someone RELIABLE. I am the bad guy despite the fact that JCi failed to keep a firm commitment to clean my gutters before winter [There's a word for that, and it's not "Reliable"]. I am the bad guy because JCi couldn't be bothered to let me know they couldn't keep their commitment [Reliable? Guess again!]. I am the bad guy here because I have this outdated notion that fulfilling one's commitments and keeping customers informed are actual evidence of being reliable -- not promises that I'll "try to get out there" and I "may be able to come by", all the while hedging your actual level of commitment by noting there are still other customers still needing service.

    Bubba's Landscape - Front yard-first mow of the season.

    Bubba's Landscape

    (3 reviews)

    We have Bubba's do everything for our yard & it looks beautiful. They mow our yard every week, take…read morecare of weeds in the planters, trim trees, mulch, fertilize & weed control.

    This is our 3rd year having issues with this particular company. The landscapers themselves are…read morehard workers and do a phenomenal job, please don't get me wrong. The problem lies within the communication of the office team, those responsible for posting payments and the owner himself. Several years ago, we had an issue where we were blatantly accused of not paying our invoice once the job was completed. My husband had handed the employee himself an envelope with payment IN FULL in cash. Lesson learned that we should have asked for a receipt, but we didn't anticipate our cash payment not getting posted by the accounting staff. I posted about our dissatisfaction on social media and the owner DMd me and apologized and asked for the negative post to be removed and for us to give Bubba's a second try the following spring. The following spring we did just that and it took an act of congress to get return calls, quotes etc. But again, they did a great job, so hats off to the landscapers! Last year, we decided to forego it all together and this year we decided our yard needed some TLC. Again, we call Bubba's beginning on 5/1/2019. Twenty-two days later, still no call returned. The man in the office had told my husband the owner would be calling back to confirm they'd be returning to do work the same days as our neighbor... NADA!!! I found another landscaper via Instagram, or rather they found me and I relayed our story. They offered to come over today. Today, we look out the window to see our neighbor's yard about two houses down full of Bubba's landscapers. I approached the 2 workers at their trucks and told them what had happened in the past. One was very nice, the other....not so friendly and told me my preface to asking for a business card with the correct phone numbers on it was unproductive and if I didn't mind moving along, he was changing his clothes! They handed me one card with the name Kevin on it, then switched to another with the owners on it and said that's most likely the reason no one was calling, we should have been calling the owner's, number. Within the hour, the owner called my husband. The irony. I will leave the details of their exchange out, but it's very safe to say that based on the staff behind the scenes and what it takes to actually get it touch with someone for a quote, or get any of your phone calls returned, we would NOT recommend Bubba's Landscape. It's very unfortunate as the guys that work the hardest on site are incredible and work magic at what they do!

    Fuddservice - contractors - Updated May 2026

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