Yuminess: 8/10
Allergy Safety: 6/10…read morePrice: 4/10
Atmosphere: 10/10
Service: 4/10
Overall: Food was solid, but not a lot of allergy-friendly options (dairy or gluten). Price was definitely high for the portion size, and service was... interesting. Not the friendliest or most helpful. However, the atmosphere is 10/10; it's cozy with plenty of local products available. Likely wouldn't return on my own.
In-depth: First, the atmosphere is the best part of this place. It's a large, cozy space with artwork everywhere, games (like chess) to play, and local products to buy. Perfect for reading, working on a computer, or a family day out.
Food was also pretty solid. I got the spinach quiche and cloud 9 latte, both of which were delicious, though the latte was a bit too sweet and they did forget to add the whip cream. However, the price is definitely high for what you get. The latte was around $7, and the quiche was $10, even though it was pretty small.
I also didn't see many gluten- or dairy-friendly food options, though they did have milk alternatives for the drinks.
Now, my biggest gripe: the service. I went last week, and the manager was operating the register. He didn't seem very happy, but hey, not everyone is all smiles at work -- it is work after all. However, he was nice enough when I asked what quiches they had. This is not where my complaint comes from, though.
I visited with my friend, and as she was walking back with her spinach pie, she sadly dropped it right on the floor. This is definitely her fault, yes. But how it was handled left a bad taste in my mouth.
She cleaned up the mess herself and went to tell the workers. The lady pointed to the manager and told her he would handle it in an offhand manner (although she was nicer later, so maybe she was just busy).
When we went to the manager, she told him what happened and asked if she would need to buy a new one. He rolled his eyes, sarcastically said, "Oh no!" then deadpanned, "Yes, you will need to buy a new one," and that was that.
While many other restaurants may offer to pay or offer a discount, we 100% understood it was her mistake, not theirs. So, it is fair that she had to repay. What wasn't great was the unnecessary rude attitude.
Overall, I might come back if someone wanted to meet here, but I would definitely hope no issues come up that would require me to deal with the service. Beyond that, I wouldn't come back myself.