Google Review left by me about your corporate office:…read more They charged my mother-in-law's checking account and she does not and never has lived in one of their properties. Fraudulent charge. My wife, who is also on the account, tried to reach them and had to leave a message. They have not called her back. I read on the BBB site that a common complaint about them is that they are unresponsive. CYM Living (Owner) 5 hours ago We take this matter seriously. Please call us at (312) 924-5745 to resolve this unauthorized charge immediately. We will investigate and address your concern promptly. My Response to the Owner: Ok. My wife got ahold of someone at the number you gave me. Here is the report I get from my wife on her phone call with your company: " I talked to 2 people. I was told that we need to take legal action. They're worthless. Couldn't hardly get a live person on the phone. "

The ABSOLUTE WORST! This used to be Pangeare rental agency, now it's called CYM Living. The SAME…read morepractices under a different company. I feel that they pray on vulnerable tenants. It has the longest lease I have ever seen, so just might have signed my life away. The property managers do not do a damn thing unless you continuously complain then they talk rude to you because you are upset about these living conditions. SLUM LORDS! The properties are so not up kept . I truly regret it. There is mold in my apartment as per the kit I bought and was told that I "assumed " it was mold because I purchased the mold kit myself.

Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.

If I could give them 0 stars I would. The management at MetroPro is absolutely HORRIBLE. I've never…read morehad such rude service in my life, in particular Malaine Gerbaulet-Vanasse is the most god-awful broker with the worst attitude who is dishonest about tenant's rights in order to neglect building needs. When you try to talk to her, she will try to belittle you and if you don't know the law, (thank god we do) she'll try to intimidate you. They do not own the buildings they rent, and refused to give us information to contact the landlord when we were having issues with them. We loved our apartment, but the when we asked for a re-negotiation on the rent based on an issue with the shower that the management company refused to fix, no one responded for months and only called to ask us about it when we withheld rent. Altogether, the worst company you could possibly choose to rent through. Cannot stress the horrible service and the negligence of basic needs. Needless to say we'll be reporting them. Do not waste your time, your energy, and your sanity dealing with this company. You will regret renting through MetroPro.

This review is for the property management business of MetroPro. I don't know anything about the…read morerealty sales/purchase part of their business or their real estate agents. TL/DR: There will always be a disconnect between property owners/managers and tenants. Most reviews of companies are written by some hothead in the midst of some perceived wrong. In light of this disconnect I have paused to write what I believe to be a fair evaluation that will help others make an informed decision. If I had to do over again? I would not live in one of their managed buildings. Home should be a safe place and a refuge. You will not get that with MetroPro. In the end, you only double your efforts and spend because I PROMISE you will greatly anticipate moving out as soon as you move in. Pro's: (1) MetroPro is a small company (in terms of property management) so I know all of the names, have all phone numbers, and email addresses of responsible people. (2) MetroPro is based in Hyde Park and their office is in Hyde Park, so if I have to walk into their office to get someone's attention I can do so. (3) They manage very few buildings and the buildings that they manage are in the BEST Hyde Park location in my opinion. We have no need for a car where we are. HUGE plus. (4) Hyde Park is pretty much controlled by three huge property owner/management companies. None of those three accept large dogs or any breed or mixed-breed considered aggressive. MetroPro is not only dog-friendly, but they will accept well-behaved and trained dogs that other companies will NOT even consider. We wound up here by default, as they were the only decent place that would accept our Pittie. (5) They are updating the few properties that they manage. The attention to detail and quality of work is absolutely sub-par (and I'm not even sure it is up to code), but at least you can get some modern conveniences in their buildings that are not possible in some others. (6) Their pricing for apartments is about average for Hyde Park. Con's: (1) They are a small company (in terms of property management) and it seems they entered the business as a desperate attempt to short up earnings when the real estate market collapsed. They are really bad at it, and it feels like it is now a bother and an afterthought given the real estate market recovery. (2) THIS IS HUGE: They don't own the buildings that they manage. So there is really a double-disconnect. Even if you can convince them (as managers) that something should be done there is very little chance that they will convince the building owner to do anything or spend money. (3) Just because I know the people that run the company, and can raise regular hell, does not mean anything gets resolved quickly or professionally. At least when I am really mad about something, I feel better when able to tell someone why. In the end, even that didn't matter as no reasonable tenant will be able to get the two owners of Metro-Pro to provide any service that isn't absolutely demanded by Chicago code. If you have zero expectations of service, or even respect, then you will get along ok with MetroPro. (4) Because the properties are in such a great location, and they only charge an average market rate, they are perfectly fine with providing sub-par service and sub-par maintenance. Also, they have NO PROBLEM letting the value of your lease deteriorate due to lack of maintenance. Get it when you move in, as you will get nothing other than what is required by Chicago code after you sign the papers. We moved in during the protracted efforts of rehabbing a significant portion of the building. Literally from the moment we moved in, only things mandated by Chicago code would be serviced and maintained. Security systems, door buzzers/intercoms, locks on gates/courtyards, etc., were just left in complete disrepair. In the end? I was just told that no tenant had a right to expect those things (never mind that they were all part of the sales pitch). (5) The new apartments are nice in terms of space. But the buildings overall are just gross. They don't maintain the common areas. They don't maintain the yards (front or back). They will NOT even correct safety or security issues. So, just because they might say they are renovated, with yards, whatever, it does not mean the renovations are up to code (or inspected) or the public spaces are usable. You get your apartment, and that is it. Nothing else. So if this is true, why did we move in? We looked at the apartment and grounds during a January snowstorm. We couldn't see how crappy the grounds were and just thought the grime and sludge was a storm anomaly. Not true. It's always gross. The basements of our building are jammed with garbage and trash. (6) In the end, we just gave up, spent a lot more money, and got the hell out. If you cannot find ANY OTHER place to live, then sure, live in a MetroPro building. But I promise you it will be a decision that you will be forced to regret.

I'd like to thank my favorite 80's Brittish metal band, Grimm Reaper, for inspiring this review…read more Their hit single from 1984, from the like-titled album "See You in Hell" goes a little something like this... "Can I make you an offer you can't refuse I kept my eyes on you 'cause I tell you that you lose And you can come with me to a place you'll know so well And I will take you to the very gates of hell CHORUS See you in hell my friend See you in hell my friend See you in hell my friend I'll see you in hell!!!" OK, in all seriousness- this song is more of a laugh out loud joke, but dealing with this place was more of a nightmare. So unless you enjoy dealing with inept management, uninterested association members, their legal team who will mislead you all the way to court, then call for delays in hearings, and only to charge more in their over all "court costs" (ie- money in their pocket), you might want to stay away from this place... Which is a real shame, considering the building itself is a nice one and most of the staff that works here is incredibly nice, cordial, professional and VERY hard working. Unfortunately from what I've seen- these nice, hard working people are also treated unfairly. Francisco, Sonya and Pedro- I miss you all and hope you are well!

I wish I could give them zero starts. I agree with the other reviewer almost completely. The…read moremanagement are a bunch of incompetent greedy mess of a people who are so hard to deal with and are so incredibly uptight about stuff, you'll be happy you left this building. The structure itself and the amenities are very good but sadly those don't matter when you have board members and condo owners who are just rude, inconsiderate and pompous that think anything goes because they have a small amount of power. Pretty pathetic! The building staff are really good people who care and are very cordial and friendly and that's one of the few things good about the place. Overall though the negatives far outweigh the positives and at some point soon enough you figure out is just not worth it.

Because their stuff is a little over priced at times. I have downgraded my rating but because of…read morethe realtors and the fact the most of them are excellent realtors they get three stars.

I have worked with the staff of Parker Holsman through my condominium association. They are…read moreincredibly professional from the front office staff to their property managers. They maintain accurate records, assist with vendor selections, and even attend condo meetings when needed. I have worked with other management companies in other cities and Parker Holsman is the best by far. They are an asset to our community.

The building i rent 5050 South Blackstone has damage and leak all through the building huge…read morecockroaches My ceiling in my bathroom cave in on me on August 28 2020 I sent Mr William McNeal pictures warning him that this was going to happen..i went to the office on 5113 s Harper to talk to him.. but i spoke to him assistant ... what was so funny he walked right pass me .. i guest he thought i never show him before he was in my basement 2 week ago and My neighbor inform me that was Mr Mcneal We spoke on the phone belonging to his assistant i ask him for help.. his response was it not his problem that the bathroom ceiling caved in my apartment..Unprofessional no feeling no concern about human being

Carol Larry is awesome. As a foreclosure counselor with her I always felt like I was in an Allstate…read morecommercial, "in good hands".

One of my worst apartment hunting/leasing experiences ever. I found apartments that I wanted to…read moreview called the 44 - I received an email from Chetzi and she immediately spelled my name wrong, and after I brought it up, she did not care. I filled out a pre-qualification list and she emailed me back at 10pm, saying that my answers were unclear when truthfully, she just cannot understand. I completed the application, but while I had issues and voiced these problems, she did not care. She gave me a number to call and they were much more helpful with her crappy application link than she was. On the precheck, I put that I have an ESA dog and it wasn't until AFTER I paid $95 for the application, that she said pets were not allowed. She is beyond unprofessional and I will do whatever it takes to make sure people know how horrible of a person and agent she is.

I enjoy the warm feeling I got from Valerie Wright a broker whom has been nothing but professional…read moreand courteous about showing me and my family members Properities

Megan and her whole team were awesome. They were all very helpful, professional, and personable…read more They were everything you would want a real estate agent to be and none of the negative things some agents can be. We chose her based on glowing Yelp reviews and it was absolutely the right choice. We found exactly the right property for us and she was hugely helpful throughout the whole buying process, which couldn't have gone more smoothly. Call her!

Megan was the best real estate agent my husband and I could have ever asked for when purchasing our…read morefirst home. She walked us through every single step and was extremely proactive and knowledgeable. Moving from Brooklyn to Chicago and finding a home that met all of our wishes seemed impossible, but I really think we couldn't have done it without her. I felt that she really cared about every detail of what we were looking for. I can't recommend her more!!