We signed up for a small repair project, We signed the contract and paid 50% up front. Our error? We did not put a completion date on the contract. After about three months, the project was finished. During that three months, we thought our project was lost. Emails to the general manager produced no response. Our sales rep did answer our calls but was unable to provide any useful information. Full Service is legit. Just make sure there are provisions in the contract that assure timely completion of your project or be prepared for a wait/ read more

I had a small job, some shingles blown off the roof. After calling, the soon sent someone to assess the damage done. He was friendly, courteous, and professional. The repair was done in a timely manner and at a very reasonable cost. Very pleased with work done and very pleasant people to work with. read more

While home visiting my parents, some of the worst storms hit the area in the longest time. There roof took most of the impact of damage. I set up a few appointments with local roofing companies to get some estimates. With me only visiting for another week, I wanted to be there for the estimates. I explained to the companies that I called, my parents were elderly. They don't deal with stuff like that well and I wanted to be around to help. Only 2 companies understand the situation and agreed to come out ASAP. Out of the 2, Full Service Roofing was the only one who actually came out. The gentleman I met with understood I was trying help my parents and squeezed me in between appointments to make sure I was able to be there for the estimate. After coming back home, the parents ended up getting 2 more estimates weeks later. Those estimates were comparable with Full Service Roofing. My parents said the other 2 companies were extremely pushy. I'm not going to bash them by putting there names on here but one tried to tell my parents on if they didn't sign and give a deposit that day it could be months before they could do the job. I don't go for the pushy sales tactics and neither does Dad. Following some research on the company they ended up going with Full Service Roofing. On the 3 websites we checked they were rated really high and had great reviews. A manger came out to get the contract signed and take the deposit. He noticed my Marine Corps pictures and found out I was a Veteran. They ended up knocking a little more off the price and thanked my parents for my service. As you get older people tend to try to take advantage of you especially during times of need. I was worried someone would do this to them. Not the case here. The roof has since been installed and my parents said everything went better then expected. If there happy I'm happy. read more

The service from this company is exceptional. I do not have enough good things to say about this company. They will come out if I have a problem and provide advice or service. They are the best roofing company we have worked with in the Quincy area. Bob remembers who you are and is knowledgeable about when he last provided service. Daryl Lynn Danvers, Coatsburg, IL read more

Wow, these guys we're great. From start to finish they over exceeded my expectations. They came out on time (unlike all the other roofers) they answered my phone call always (again, unlike the other roofer & contractors!). From the day I signed with them until my roof was put on was only 3 weeks! It was done by far the best I've seen a job like this. I had a big home with 3 layers and old cedar shingles underneath but they laid out tarps, protected my driveway, all my landscaping was unharmed (which I thought would be impossible).The owner of the company even comes out after the end of the job and inspects everything!! This really reassured me. Everything was picked up I mean i was looking for stuff that they missed but couldn't find a thing!!! A great experience wouldn't change a thing:) read more

Best company in Quincy, no question about it. I worked with Kevin and John and wow, they were extremely knowedable and blew the competition out of the water. Kevin was on time for all 5 of our appointments and helped me choose colors and my home looks amazing! read more