Bought a brand new Hurricane from Tommy in 2019. No hard pressure sale tactics like some of the…read moreplaces we went to. He threw in a couple of extra things for us which probably didn't cost him much but made us super happy. The add-on items we wanted were taken care of at a fair price, professionally installed and done in a timely manner. Took the boat in for a fairly sizeable list of mostly minor issues. All taken care of free and to our satisfaction (with the exception of the bait wells but that is manufacturer issue! They did a work around and resolved it for us). Now 3 years later we are doing some upgrades to our electronics with a few other tweaks. Friendly folks providing excellent service at a fair price again. What more could you ask for?

Support your local marine store, order service kits and parts from their large parts department…read more Also good repair facility.

My girlfriend and I rented a boat here a few days ago while visiting family in the area. As this…read morewas our first experience I didn't know what to expect. The prices were great, service was excellent and the overall experience was stress free. I will definitely be using these guys again and have already referred them to my family in the area.

Well, let us start with the good stuff:…read more 1. Very personable on the phones and in setting the reservations. 2. Very good prices. 3. It "appears" that they have very good equipment (more on "appears" later). 4. A family-owned shop run by Tammy and her husband and her son. The much appreciated stuff: 1. They were running EXTREMELY late. However, they did call and keep us informed. They offered a significantly delayed pick up that made up for the lost time. This was handled very professionally. The problematic stuff: As you will see below, they did not meet their obligations nor keep their word. As such, our family vacation was significantly hampered and we had to make arrangements that cost us about $1000 extra and lost us considerable time. LakeTime Boat Rentals seems to just be getting going and I hope they mature as a business. However, do you want to put your faith in a company that bails on you and leaves you high and dry? 1. The older male (Tammy's Husband?) became verbally combative in a discussion about damages to their equipment. He spent his first 15 minutes onsite telling us the horrors of damages to HIS JetSkis. Each time ending his particular story about how that damage was "not covered by insurance". Apparently (according to husband), the only thing covered by their recommended insurance was being run over by another boat from behind. 2. In speaking with Tammy during contracting, any damage is covered by the insurance - but of course the deductible applies. I opted for the insurance and took a $1000 deductible (meaning I pay out of pocket for any damages below that amount). Again, Tammy was both pleasant and professional. 3. On a couple of different occasions during drop off, Husband kept saying this or that was not covered. Towards the end, he said he was worried about our location on the lake and wake turbulence damaging his JetSkis. For the third time, he asked if I would take responsibility for some undefined tragedy that resulted from wind or waves or whatnot. I joked back to him that I had purchased the insurance so that would have to cover it. He responded that that kind of damage was not covered by insurance. He did not appreciate my joke and like the Soup Nazi told me "No JetSkis for you!" 4. Finally, in an attempt to get over this whole issue, I asked him what was his real concern and tried to offer solutions to his worry about his RENTAL equipment. On every occasion, he would interrupt and would raise his voice. I actually told him that I was NOT trying to fight with him, just to understand his position. In the end, I also became frustrated by his obstinance and promised this review ... a promise I am keeping. He in turn, promised to "handle" my review. So, they took their JetSkis and PaddleBoard equipment and left (taking some of our safety equipment by mistake - which they returned the next day). They left us high and dry (literally) adding grief to our vacation plans. I would strongly encourage using someone else until LakeTime Rentals gets more experience on how to deal with customers and run a business and keep their word. They get a 1-Star because I would, under no circumstances, risk a vacation on them again.

The only place open when we needed a boat last minute. So much fun!!! Everyone was super nice and…read morehelpful. We got a couple of towables and had a blast. 10/10 experience

Ramona and her team were very accommodating with potential rain in the forecast. We rented a…read morepretty, red pontoon. It had plenty of seating and was very capable of pulling a raft behind it. It was clean. They were at the meeting point on time. I highly recommend this small business!

They sold us a bad battery. It worked a few weeks then was dead. Had to buy another. Websites…read morestates they open st 9am, so we were there at 9. Got mad because we were there . (?) Woke him up.

Buchanan Boat Works is a no frills kind of place that focuses on one thing: boat repair. It's not a…read morefancy showroom with sponsored displays and all that, which I am totally fine with. The owners Luann and Joe are extremely nice, and they seem to really care about you as a person. On top of that, they are both very knowledgeable about everything boat related and can often tell you a solution off the top of their heads. Even though I felt the carb work on our boat was more expensive than I would have imagined (or liked), I did think the pricing overall was pretty fair. This is our first boat, so I'm not well in-tune with that world. Both Joe and Luann were also kind enough to show us around our boat once we told them it's is our first one. They had great invaluable pointers. If you're looking for a down to Earth place where you'll be face-to-face with the owners, Buchanan Boat Works is a great place to take your boat. I totally recommend it!

Lou is the best! He's very knowledgeable and has a nice stock in store. Very competitive prices…read moreas well! And for all of you out there in the area that may NOT know - as was the case for me until about 2 weeks ago - he also has a sizeable number of consignment boats for sale as well! Jerry

Shawn was great! Really knows what he's doing! Fixed both my boat and jet ski!!! On time and…read morereliable.

I have worked with Shawn since he first started. His work is good but as he's gotten busier, his…read morecommunication is terrible. I recently called him out because the "heavy duty" RV battery he sold me was not charging. He suggested, less than a year after that purchase, that I buy another battery with a solar charger. I was reluctant but I needed to go on a planned trip. So, I paid almost $900 for materials. He said he was busy the next 2 days. I ended up leaving a week later without him letting me know he wouldn't be coming. I waited a month after the payment before I contacted him and asked for my money back. He said he couldn't return the parts and would have to eat the cost. Again, a full month went by before I contacted him - he never let me know he wasn't coming. He has agreed to pay me for the parts but would be charging me for a service call which was just diagnostics and a few minutes. For that call, he has billed me $245 which is outrageous. He told me he wouldn't work with me again when I asked to have him not install the parts. Then, he bills me $245 for a service call. I think that's retaliation and I wouldn't work with him again anyway.

I give this man a 5 star he was on time worked at cleaning out my black tank and recommended what…read moreto use very professional I appreciate you Mike

Recently my A/C broke and I had to get it repaired. I found a mobile RV repair company but the…read moreowner was absolutely horrible. I got the A/C repaired but searched for another company for the other repairs I needed and that's when I found Steel and Honor Mobile RV Repair. I'm soooo glad I found this company! Mike was quick to respond, showed up on time, was patient, polite, kind, hard working and honest. He took time to answer my questions, explain things to me and saved me from wasting money on unnecessary stuff by suggesting less expensive alternatives. I was finally able to get a lot of repairs done that I haven't been able to for years. Mike is outstanding and I can't recommend him highly enough.

We've rented a Pontoon from them twice this summer and they are fantastic. Not overly priced and…read morethey make the experience fun and easy. Aiden was wonderful at explaining the policies and how the boat works for us. We will definitely book a third pontoon with them soon!! A++++++

Wonderful day on the river!! Family owned business with great communication. I would recommend them…read moreTo everyone !!