Truth be told, I'm pleasantly surprised by the DMV here, or rather, the department of driver…read moreservices. Moving to the area I knew I'd have to make a stop here and dreading it, I put it off for as long as possible. I looked up online to make sure I had all of my information before going and I also filled out some online forms to hopefully make my life easier too. Once you're there you meet with the reception who basically asks why you're here and helps point you in the right direction. From there, you'll eventually get a number and it's a waiting game. Fortunately for me, the wait was not long. I had all of my paperwork and truthfully, the associate was so nice! I was in and out maybe within 30 minutes and I had my new temporary license while I waited for my actual license to mail. It couldn't have been easier.

This went way faster than it use too. Technology??…read more I could have used a little more attention in getting signed in. I guess they assume that everyone knows what to do, but once I got that assistance. I was in and out in under ten minutes. You can also do the application online prior to arriving. Sucks that by time I got home, the Miami airport had sent me my lost license, so now I have two valid licenses. Sucks even more that license pictures are now black and white and there is no color option, not even if you're willing to pay more. Otherwise, its the DMV. You know what to expect.

Only due to the loan bank, NOT following directions and changing my profile information and then…read moresubsequently sending my title to my old address twice, did I have to come out here at all, but that's another story... I spent more time in the security line than I did at the counter collecting my title...The woman at the counter had NO zeal, passion or enthusiasm, but she was definitely effective and efficient - No harm, no foul...In and out!

Totally professional, helpful and friendly. A very easy process with a perfect outcome. Very…read moregrateful

Ok, so it's rare that I would take the time to even rate a DMV/tag office location, but man! I was…read moreso impressed by my experience that I needed to show them some love. The service here is top notch and very friendly. Even the security officers at the front of the building are super helpful. My husband and I had to come and get an extension on our car registration. It was around 9:30am on a Thursday and thankfully, there was no wait. As soon as we went to the window, the employee greeted us with a sweet, pleasant smile. After she understood the reason for our visit, she quickly took care of our request with no hesitation. So pleasant! Got in and out in less than 10 mins! I will definitely come back to this location for all my car related needs moving forward.

Unbelievable, a one-time tax that is imposed on the fair market value of the vehicle called the…read moretitle Ad Valorem Tax fee ("TAVT"). Have to pay this on cars bought and leased in another state when moving to Georgia. Who has over $1,500 just laying around (that must be paid within 30 days of moving to the state (or you pay a huge penalty)???? And on a lease? We don't even own that car. Still have to pay Ad Valorem Tax. Wow. You cannot even claim on taxes either. Several websites claim new Georgia residents can pay 50% in first 30 days, and remainder within 12 months. I guess that is false. Because the awful woman that helped us at this DMV has an attitude and treated us like garbage for questioning that 50/50. Also, never met a more rude and condescending clerk than Iman Bass.

Clean location. Great service. If you're coming to get your tag renewed, you'll be in and out in…read moreless than 15 minutes. It's not a popular location either which is why I was able to go out so quickly on both visits. I came on a Thursday and 30 minutes before closing.

I read other comments and saw a 3.5 rating ,,but wow did I have the best in and out service…read more Starting from the security, grabbing a ticket and then being called "next". The lady Gail who sits at number 10 was pleasant, quick, thorough, and professional with a hint of kindness. I couldn't have been in there more than 7 min.

I see complaints and I do not know what others expect. The staff here are overworked for sure…read more And to be located in a mall that is almost 100% vacant and rundown. We came prepared. We reviewed the website and gathered what was needed. We waited patiently in line. We were greeted and showed all of our documentation. We followed the rules and were patient until we were called up. We thanked the staff for working with us today and explained why we were there. I made my teens do most of the speaking since they were there for permit tests. We were there for a total of one hour. We did not expect bells and whistles, and we left with what we came to accomplish.

The staff are not educated, nor knows the DDS protocol. I am here with the valid IDs and paper…read more They're still asking me for other paper to bring, which is not necessary or call for.! This is my second day coming in here to resolve this issue because I don't wanna drive with expired license! On top of it, they have attitude because they don't know what customer service is to provide! The problem is that the manager and employees don't stay up to date on all governmental rules or regulations! Also the were very rude and disrespectful!

Pretty quick and efficient services offered at this location. Make sure to have all of your…read moredocuments that you need ready with you before showing up to your appointment.

I had been in the office all day and had to bring a friend to get a DL. I'm accustomed to the lines…read morebeing foreverrrrrrrrr, however, to my surprise the lines were minimal and the service was quick. The inside was super clean and the setup is straightforward so it's not hard to navigate. The young lady at the counter was super friendly and able to answer the few confirmation questions we had. After getting our number and taking a seat, I was able to observe the process. The clerks were spot on with their efficiency as well as you could tell that the structure that was implemented was done with the customer in mind. Once at the window, the questions were asked, paperwork was provided, and we were on our way. I'm talking swift processing time, good service, and a customer focused experience as a whole. If you have to go in to handle what you need, I would def suggest this location.

The young lady that helped me we were in and out in less than ten minutes not that crowded at all…read moreand she had great customer service I wish I knew her name but we are called by number.

There's plenty of parking. There's even parking for compact cars…read more When I went, I was in and out in around 30 minutes. It's usually not crowded and I didn't have to wait that long at all. There's a machine when you get in that you want to use to get a ticket printed and assigned. It's a quick process to get that. The ticket has a number and that's the number that will be prompted for you when it's time to go up to an employee window. The facility is also clean.

I had an amazing experience getting a 2025 tag for my car. On arrival, my number was called within…read more3-5 minutes of arrival. The lady serving me was pleasant, she told me I needed an emissions test and sent me 5 minutes away to the Shell station to get it done. When I was done, I returned, and within 5 minutes, I got my tag. All in all a pleasant experience.

Mostly a well-managed DMV. Based on my 4 visits, this location is a 7.5/10…read more Located next to the Tax Office and a few other government buildings, the parking lot tends to get really crowded on Tuesdays and weekends. This means a huge line outside the DMV, so I highly recommend going early. I'd give 7/10 for my experiences with the staff. Very rarely did I get grumpy responses - everyone have bad days so that's okay:) Fill out the application beforehand, bring the correct paperwork and skip peak hours for a hassle-free experience.

The representative on the first window to the left when you're trying to renew your tags really…read morerocks! She not only understood my dilemma, but she helped me find a way to resolve it I had severely injured my knee and had to wear a cast. Because I could not walk more than 10 to 15 feet with this heavy cast, I needed a handicap plaque card. Unfortunately, my doctor had not filled out the paperwork correctly to get exactly what I needed. But this Nice representative found a way to give me at least some time to get it filled out correctly by giving me a temporary plaque card. It's always nice to know when someone is trying to help you! And this woman went out of her way to make sure I was not disappointed after all it took to get there. As walking is difficult with my injured leg, this was also difficult to get to this location. Thank you for helping!

I've had to come here a couple of times and some days I've gotten taken care of very quickly. One…read moretime it took a very long time however, they are very organized with their set up.

Always have Great Customer Service in a timely manner. Employees were very helpful and efficient in…read moremeeting the needs of the customers.

This place is hard to find. Parking is limited (if you have a large truck, it's next to…read moreimpossible). But they are efficient here. It's small so don't bring extra people. The employees are nice. It's next to the fire station and Savi provisions. Really close to the Caldwell road intersection