These guys are the best. Super quick and efficient. Always friendly. Grateful to have them in the…read moreneighborhood- literally don't know what we'd do without them!

I need to send a letter internationally to Switzerland. I first went to USPS and it was incredible…read morehow complicated their process was and also unclear what would happen to my letter. It also included a $30 fee that the receiver of my letter was going to have to pay. Since the receiver was a business I decided to find another way to send. That's when I discovered cobble mail. I went there and they made it super easy to send the letter. They were very knowledgeable about the delivery process. Not only that but they were efficient and friendly. I'd definitely go back again and recommend for others.

I'm sorry and surprised to see serious bad experiences here in other reviews. I've made maybe 3…read morevisits for small international and domestic shipments and so far have only good experiences to report. Smart, kind, helpful service.

I come in once or twice a week to do USPS drop-offs. Last week, they held onto my packages for four…read moredays before sending them out, causing unnecessary delays. They never reached out to notify me of the issue, and I'm still unsure whether my packages were even sent properly. When I called to ask about it, the older man who answered the phone yelled at me and spoke in a condescending way. Extremely unprofessional and unpleasant customer service. Other reviews seem to reflect similar experiences. They also charge inconsistent and random fees -- every visit, the total seems to change for no clear reason.

This is a relatively convenient Post Office location since it's in close proximity of my workplace…read more However, I've had an appointment for a passport card here sometime ago and it was abruptly canceled for no legitimate reason. Usually when I come here, there's never a line which I appreciate. The employees at the window are attentive and professional. This post office is a necessity for the company so I doubt this location is going anywhere anytime soon.

They have a self service kiosk! That's all I need!…read more More characters to fill the 85 requirement.

A reliable UPS store in Brooklyn Heights! UPS is my preferred method of post and I'm glad to have a…read morestore in the hood. I've been here a handful of times, and I've never had to wait more than a few minutes to mail a package. Super quick, easy, and efficient service. Not a ton of office supplies like FedEx usually has, but it looks like they have a couple computers and printers in the store also. UPS might cost a few bucks extra, but it's still my go to spot for anything mail/package related!

Bad service. As others have noted, there is generally only one person helping customers despite…read morethe presence of at least one other employee in the store. Leads to long lines, and the employees' demeanor vacillates between total disinterested and mildly obnoxious.

I love having this n the neighborhood, makes my life so much easier. They are always so friendly…read moreand rarely a line.

Needed to print some script pages here for a short film and they were so quick! Make sure to use…read moretheir email address: clintonhillsandbox@gmail.com It's not the cheapest but it's quick and convenient in Clinton Hill Brooklyn

A busy UPS store, much needed in the neighborhood. Very pleasant people. A good place to drop off…read moreyour UPS packages.

I use this location for Amazon returns and most of the time have no issues just dropping items off…read more The most common issue I have is that the store rarely opens on time. Every single time I show up in the morning at opening hours, I have to wait for the employee to show up and open the store. They are never on time opening the store. Today, however I came mid day with my kids to drop off a bulky package that was difficult to carry (we do not have a car here in Brooklyn) and it was a big effort for us to get the box to the store. As soon as the employee scanned my QR code, the computers went down and he had to reboot the system. He tried a second computer and same issue - he had to reboot the system. A line of customers was building up and he was getting anxious and loosing his cool and told everyone it would be about 30 minutes before the computers would be back on. We had other errands we had to run including going to the grocery store across the street. I asked if I could leave the package there for a few minutes so I could get groceries across the street and he said no I could not. So I was forced to drag the box with me across the street into the little grocery store to get what I needed. I decided afterwards I would go back to UPS and just wait in the store until the computers were back on. But upon coming back, I discovered that the employee just locked up the store and would not allow anyone to come back in and wait for the computers to be running again. So I was forced to drag that box all the way back home along with the groceries I had just bought. I'm so frustrated with this store and wish there was a better alternative in the neighborhood. I don't ever want to step foot in there again. The inconvenience that the computers being down caused me plus the employee just deciding to close the shop and not allow me to wait inside with that big box was so upsetting. I don't care if you're dealing with a lot of packages everyday - that's the purpose of this kind of business and I'm sure plenty of other UPS stores are able to get it right. Open on time and figure out a convenient alternative for your customers (especially moms with their hands full) when your computers go on the fritz. Don't punish someone who just dragged a big bulky package to your shop. They may never come back.

I absolutely love this store, no complaints. I came here today with a lot of questions, it's two…read moredays after Christmas, and this place is packed with customers. There was only one young lady working the register and when I tell you, she was working, she moved that line quickly. She advised me which box to use to gain the most safety for my parcel, put the box together, and remained professional. She worked the room. I commuted from Bedford Stuyvesant to this retail location and passed about three local competitive parcel places on my way here. Why? I know here I receive intentional customer service. Packages I mailed from here arrived at their destination.....safely, timely, and undamaged. Prices are reasonable. That's all I need. Great location Downtown Brooklyn.

VERY disappointed in UPS. Sent a perishable item to Florida three days ago and was GUARANTEED…read moredelivery today. Now they are saying that it is delayed one business day and since Monday is a holiday, it will not arrive until Tuesday! That is one week later and it is not refrigerated so, even though it is marked perishable and was packed with ice packs, it may not be good. I called and spoke with Israel who told me to speak with the location directly. Tried calling the location but no one answered. It was close to $80 to send ($208 for overnight!) and now it will not even arrive when told it would and may have been destroyed in the process. What other carriers are nearby? Need to find another way to ship my stuff. Very disappointed. Only reason giving two stars instead of one is because the staff is always friendly :( UPDATE: Upon receiving the reply, I sent an email to the given address. The response was "Thank you for reaching out to your local The UPS Store® location. Your message is important to us and we will reply as soon as possible. If you need immediate assistance, please give us a call or visit our store. We look forward to serving you." Uh huh!!!!!! My prediction - my money is gone as is item.

I seldom go here but went recently. I doubt if I will go back. My printer was acting up so I…read morecouldn't print the label. I knew that I could email them the label and they print it. I expected to pay a price. I did not expect that price to be $3.50 per page. Luckily, the setting was set to print on both sides minimizing the paper. I have gone to other UPS stores and paid for my label to be printed. I have NEVER, EVER been charged the high price that I was charged here. The most I've paid so $1, which is a fair price. The moral of the story, if you have to go here make sure that you print your label beforehand because you might have to pay $$7 plus tax for the shipping label and packing slip if they don't print it double-sided.

Do not try to use their notary services, they will go out of their way to be unhelpful. Even if you…read morecall ahead, they will always be on lunch break and claim they cannot help on weekends.