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Fumee

4.0 (1 review)
Closed • 4:00 pm - 1:00 am (Next day)

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3 months ago

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Red Phone Booth - Humidor with over 100 cigars.  High quality fresh air & filtration make for an enjoyable experience for all except the very most sensitive.

Red Phone Booth

4.2(746 reviews)
21.4 mi•Downtown
•$$$
Locally owned & operated
Luxury

Neat speakeasy with cool vibes. We sat at the bar & got served our cocktails with a nice…read morepresentation. Open until late. Servers are all nice.

I stopped in for a quick drink before heading to my next destination, and my experience was not…read moreonly disappointing--it was unacceptable. I sat at the bar and had a little light banter with the bartender who is a brother looking to be in his late 30's-early 40's. When I asked about two fruity cocktails from the menu, he flat-out said he wasn't going to make them. That alone was off-putting. Trying to move forward, I asked what he specialized in, and he said he'd "come up with something." I agreed--but very clearly stated: no rum, because my body does not react well to it. After watching him make drinks for people who ordered after me, he eventually handed me a cocktail I never even saw him prepare. That already raised a flag. I took a few sips, and sure enough--my stomach immediately started reacting the exact way it does when I've had rum. When I asked what alcohol he used, he said, "I don't even know." That response alone tells you everything you need to know. At that point, I reminded him I specifically said no rum. Instead of taking accountability, he tried to argue and backtrack. Let me be clear--when a customer tells you not to use a specific liquor, you don't ignore it, guess, or "forget." That's basic service and basic respect. This situation completely threw off my evening, as I had plans afterward and ended up feeling sick. To make matters worse, I reached out to management and received no response. That lack of accountability speaks volumes. At the end of the day, this wasn't just a bad drink--it was careless service. This staff does not prioritize customer care, and that's a problem. If you choose to visit, be very direct, pay close attention, and don't assume your requests will be respected.

Photos
Red Phone Booth - Amazing selection of bourbons and whiskies

Amazing selection of bourbons and whiskies

Red Phone Booth - Classic Red Hook and Bramble

Classic Red Hook and Bramble

Red Phone Booth - Mafia kitchen - available for private events

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Mafia kitchen - available for private events

Fumee - cigarbars - Updated May 2026

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