Birdie H.

WOW! ok I must admit... THIS PLACE IS ABSOLUTELY AWESOME! I mean the set up, the games, the everything! I would so come back here! They also have a party area that is private and secluded from inside the game room. It's located outside but it does have it closed off from the public. There are also 2 other entrances to this place. It's REALLY REALLY BIG! I'm glad this location is there! For NOW, I'd have to rate it a 5 STAR EVEN IF I have a personal issue with the company. HEH HEH ID HAVE TO SAY... THEY DID WELL WITH THIS PLACE! So yes! I would totally recommend everyone to come here and to blow money like you think you got. Hehehehe! Reminds me of PEARLRIDGE'S store. They were just as big if NOT, BIGGER! But this setup is much more nice and clean!!

Ray B.

If you have kids or enjoy being a kid, there's no better place than Fun Factory. This is a new location in Mililani Town Center at the center stage area. This new location is fairly large, roomy and bright. There's a great mix of games, claw machines, and arcade machines. Pretty much something for all ages. Younger kids will enjoy the claw machines which are set to Play Til You Win. There is a nice variety of prizes available when you are ready to redeem your tickets. Outside they have seating available for parties. Packages are affordable and can accommodate different group sizes. Tip: Get the VIP card as it will save you on the cost of the games.

Gail U.

6-4-21 It's been awhile so good thing Razor Sports in Pearlridge closed so we could have a Plan B this morning. When I inquired, a worker told me the tickets are digitalized onto your card when you swipe it and only the game where you keep whacking the disc actually has tickets that come out. Good to know. Both kiddies were given cards by their mom with the stipulation that once it was gone we were leaving. Hubs and I just followed along while the paparazzi in me took photos during our time there. For a toddler, Bud did well on the Ice Man Game that you aim and destroy the characters on the screen with water. He liked the ones you ride on since he's still little. Granted children of all ages come here so some rides were too calm or didn't provide the thrill like the Rat Race ride were you sit and drive through a stabilized somewhat jerky adventure. The Merry Go Round was just too slow and a waste for older kiddies needing more challenge or movement. Skilled players can wrack up points to redeem at the counter. The higher valued trade ins are on the left at 140 points while the lesser priced items could be 30 points. So good to see the patient employee who didn't rush the two kiddies in what items they would use their points on such as invisible ink, maze, rings, gliders and more. Back in the day we'd take our kids and first grandchild to Chuck E. Cheese more than Fun Factory. Just have to remember to wear a mask, and sanitize the hands like everywhere else nowadays. When we first arrived we were one of a few in there but by the time we left, it was pretty busy. Always think of it like a mini Las Vegas for kids. You can get hooked on that claw game to get a cute stuffed animal. Takes skill and a bank roll to stay there and "win." The kiddies loved their time at Fun Factory. So fun to see their eyes light up or excited smiles just beaming.

Maritess C.

Hubby, me, daughter and her two cousins came here to celebrate my daughter's 9th birthday. This is the best place to go and play games for the kids. So many games for kids and the kid in the adult. As you enter, there are games lined up and a path that goes to the front desk if you need to purchase a card or reload your card. My daughter was playing a game and it didn't drop the prize she won so I had to grab a guy that works the front and he helped us out. He was very nice. This is located inside the Mililani town center. I was surprised to see this place busy with so many kids. Everyone was having a good time. I would definitely take my daughter here again as she loves Fun Factory to play games and win prizes. She enjoyed her time here with her cousins.

Michael R.

Really go to Panda? You been to one Fun Factory you've been to them all. The layout is way similar with some exceptions. First on a way positive note, this place is clean. I didn't see any rips or stains on the carpet, no trash laying on the floor, the games didn't have any weird sticky feel, and 99.9% of the games worked. I know, how shocking?!?!? Second point is you can buy a party pack and get seated in the front. All the other Fun Factories either seated you in the back or just didn't have a party offer. You can also win ice cream snacks. However all prizes must be eaten outside. Third and most disappointing thing is this place has no restroom. I was told the closet one is Panda Express. Since this place is in a mall, I went to the food court area about 100 yards away from the place. Plain and simple, don't say go to another business to finish your business. As for the games; bright lights, a lot of noise, and modern. No old school pinball machines or Space Invaders, Donkey Kong, Dig Dug, Spy Racer, Tron, or other cool games from my generation. Overall three stars. Place is smaller compared to the other Factories but well keep. I just wish they had a bathroom handy if your going to cater a party. Now excuse me, I'm going to bust out the old Atari and teach these kids a lesson. M

Kevin L.

What can I say about Fun Factory? Being in here certainly makes me feel young again lol. Place is decently sized, maybe just a bit smaller then the Til in Pearlridge. Price is expensive but on point with the any other game arcade place on Oahu. They have a ton of claw machines and I actually won a stuff animal from the machine. But then the claw caught it on the strap! Just gave an employee my stunned jaw drop look and he ran over and got it or for me. Nice service lol. Can be a bit crowded, especially during after school time and on weekends. But still worth it, especially if you want to kill time. Just be careful with your cards. I once lost my card, bought a new one, and then found the old one. Turns out you cannot consolidate cards at Fun Factory. You can at Tilt but not here. Just make sure you don't lose it lol. Oh and the prizes here are pretty good, not all the time in the claw machine but the redeemable ones. They even have practical stuff. I walked out of there with an iron lol.

Jo'el G.

My family and I had so much fun and Todd was amazing. He helped us throughout the night and his customer service is superior. There was another man working with him and he seemed unhappy with being at work for a entertainment place. But Todd continued to assist my family with willingness to help. I am very satisfied with Todd's customer service and always having a smile. Thank you again for going above and beyond making my family's adventure enjoyable. I am very appreciative of the customer service you provided for all of us and you did it repeatedly with a smile. Todd deserves a raise for all of his attentive behavior and attention to detail and making patrons enjoy their family time in Fun Factory on this Thursday night. We had an enjoyable night and appreciate everything you've done to make our family night exciting and fun.

Jack H.

Manufactured Fun Yeah I said it. Located in the Mililani Town Shopping Center, (the one with the clock) thats the way we used to refer to it and still do for some odd reason, Fun Factory is just next to the movie theater. This attraction features arcade machines, claw machines, basketball games, skee ball (wow its been awhile since Ive had to pull that out of my vocabulary), merry go round, stationary rocking rides, that table thing where you slide that disc back and forth, and many more calamorous amusement anemities. Regulars and workers can correct me if Im wrong but I think you can pretty much divvy up this place into 3 slices. Theres the games that you can win instant prizes like stuff animals, then theres games that you can win ticket credits, which can be accumalated over multiple visits for redemption in the back of the store, and choose from a variety of prizes, and then there are games where you just play them for fun but you don't really get tickets. Overall the facility is clean and safe, service is fairly helpful, and the probability of winning can range from not too bad to "abysmally rigged." Good thing the workers can sympathize with this, ask them and they can do prize exhanges or round off your ticket credits if you are shy a few in total, to redeem for prizes. They understand. I've found the best time to go is when they just open and the prizes in machines have just been restocked as the probabilty of winning instantly rises as prizes are loosely primed for the picking. The worst time to go is just after school gets out and there are too many big kids just hanging out inside or conspicuously smooching in a dark area or inside a game machine. I remember back in the day 10 dollars would go a long way here and set you up for hours of fun, especially the arcade games which you can stretch and go on forever if you are really good at it. Those days are long gone, everything now is all about time and money. I wince a little when I realize this place has siphoned $40-$60 from me in under 30 minutes, but then again its all in the way you choose to spend your credits and how quickly you repeat addiction attempts to win. I get it, this is a business, they need to make their money somehow as most kids today can instead get their video game and entertainment stimulation in the comfort of their own homes or mobile devices. So why even come here? Physical hand eye coordination? Physical rewards? Social Fun? Those things are needed for kids and can be exclusively be provided, however, this place conveniently packages them all under one roof. The prizes aren't that great, and you can probably get more or better for cheaper by going to a store. Is it worth it? I think my idea of this place being "Manufactured Fun" instead of Fun Factory sums it up. Instead of going to this place to have fun like when we used to be kids, its now situation where we create the fun and entertainment dependent on the amount we want and end up paying. Forget the prizes, we come here to create happy and fun memories right? That enough in that sense makes it worth it. In the end though, its all about the kids, do they still get fun and satisfaction out of it? My answer is yes, they do, and as much as I'm content to admit and pay for it,(and I suppose since im not in the role of being the kid anymore lol) we still need these places. Again, just remember, it is all about and for the kids. The one common denominator thats left between my shallow and evolved perspective of "Manufactured Fun" and the kids version and experience of "Fun Factory" is "Fun."