Awesome company to work with! They have a great selection of products to choose from. The entire rental process was flawless. Very dependable and professional. The obstacle course that we received was clean and in excellent condition. We will definitely use them again. read more

Fun Times Party Rental - Party Equipment Rentals Near Me - Sachse, Texas

We have used this company for our daughters birthday parties and for school events. They are always prompt and the setup is seamless. Very easy to book with, deal with, and pay. Overall great experience! read more

I hate to even give them a star, but to review I guess I HAVE to. If this place brings in business I'm not sure how. Trying to get ready for my daughters 5th birthday which was circus themed I found a cute bounce house on their site After emailing and getting information I needed I was ready to go through with it. I ask what were the steps to reserve it no response...I called twice and got voicemail...left a voicemail no call back. So because I wanted that dang bounce house I emailed AGAIN. Finally got a response which was pretty prompt, so I was very surprised! Emailed all the information they asked for right away and waited to get a call back (because that's what the owner Damian said would happen) & what do you guess happened?! Two days later no call back, no email, no NOTHING. To think I was about to spend around $300 for their lack of service. Luckily I found a new bounce house rental place with better service, organization, and quality!! Got my bounce house, snow cone machine, and everything else I needed booked and paid for the same day!! Oh yea after I emailed them to say how disappointed I was in their poor service I get the most sincere apology ( sarcasm is coming from every word I just typed) read more

Fun Times Party Rental - My sincere apology ;) - Party Equipment Rentals Near Me - Sachse, Texas

Great company! Have used their water slides for two 4th of July parties and they are sturdy quality for kids and teens (and some adults ).

Damian has the worst customer service! I would not recommend anyone renting from this place. We rented from other place like bounce n more without any issues. My kids bouncy house was cancelled due to weather but when I asked about refund due weather, he doesn't have answer for it. When asked to talk to the owner (Tanya-who I talked previously seem like nice lady) he would not connect my call and I was told I have wait until Monday. This is not how deal with customer! If you have dispatcher like Damian then you will be loosing more customers. I would not recommend this place to anyone! read more

Great experience! We rented a water slide for a birthday party. Delivery and setup was well in advance of our party start time. Pickup was prompt as scheduled. Equipment was clean and everything worked as expected. Online reservation system was easy to use. read more

I have used Fun Times Party Rental twice in the last few years. I have also recommended them multiple times and everyone who has used them has been very pleased. This company is punctual, easy with whom to communicate, and polite. The prices are competitive and I know that I do not have to worry about any issues not being addressed. Great customer service!!!!! read more

I called to get information on rental and I was immediately greeted by a helpful person Tanya. Unfortunately I am out of their delivery area but I received a great 1st impression! read more

We have a history with this company for my daughters birthday parties for 4 years and until this year had a great experience. This year, however, the party had to be cancelled due to an injury of my daughter. Contacted the company and spoke with Tanya, who was supposed to take care of cancellation. This did not happen and I had to contact the company again the day before to cancel again only for Tanya to be extremely rude on the phone. After asking to speak with a manager she assured me she was part owner and blamed the poor communication on me, went as far as to continue wanting to argue on the call. Sadly, we will not use this company again. To continue to have success, customer service has to remain the forefront. read more

If I could give them a 0 star I would, this place is simply the worse. I rented a water slide for my event and it scratched the kids kids everywhere, could not stay up right and the water hose was leaking everywhere but where supposed to go. I called the place back to talk about it and the 'owner' was super rude and did not care what i had to say. DO NOT RENT EQUIPMENT FROM THIS PLACE, you will put your kids in danger and it will be a nightmare. Waste of money. read more

Fun Times always comes early and is super reliable! They offer great bounce houses that are always in tip top shape. We have also rented the snow cone machine and it was a huge hit! Thanks for your great, professional service! read more

As someone who rents inflatables five times a year, I had to switch companies and I couldn't be happier. This company deleted my previous review somehow after they attacked me and told me "Jesus got me." Tonya is extremely rude and unprofessional. I could mention every ugly thing she said to me and how they don't clean their units, but they will probably pay to have my review deleted. This is just a horrible company and I've never been happier with the people I use now. I've used them five times already this year. Tonya, Jesus loves everyone not just you! read more

I have used this company for school, personal and Church events. They are always reliable and on time with their deliveries. They are my go to when I start planning events. They have a huge array of bounce houses, carnival items and tables/chairs.....I can always find whatever I'm looking for. Tonya and Damian are amazing and very professional to work with. read more

Tonya is unbearable. She will give you the worst customer service and then say "God got me and will bless me" to let you know she doesn't care about your business. I have used her at least five times that I can remember going back over two years. The inflatables are always dirty. I will find headbands from the previous party. One inflatable that I rented a few times is full of holes so will sink a little when you tried to jump. That inflatable had black spots that might be mildew. Tonya will not allow you to speak. She is more interested in telling you how good of a "Christian" she is. I've caught her in three lies and have been begging for the cancellation email she called to tell me about. Still waiting for that email, Tonya, so you don't charge my card. We've sent two emails asking for the confirmation. You cancelled my reservation because "God got you." Well God has me too, sweetheart!!! Bless your heart! This company is way over priced and will use God as an excuse to treat you poorly. *Update* Tonya laughed at my review, that just adds to my argument. They had responded in the past with some weak argument and when I called them out, they deleted the response. Well guess what, TONYA, I love our new company have used them 8 times just this year! read more

Tonya is the most rude, arrogant, self-righteous person you could ever deal with in customer service. We rent inflatables several times a year and am happy we switched companies. The inflatables are dirty and full of holes. Don't waste your time with this company!!! read more

DO NOT DO BUSINESS WITH THEM. Tonya is very unprofessional. Best move this company should make for the new year is NOT have her handle any of the customer phone calls or correspondence. They arrived 15 min before our event with the train even though their contract stated one hour before...then the train stopped working after 20 min of being there and when we called to give feedback to the owner- her excuse for the tardiness of her driver was that "He had 5 other events this morning". Very poor excuse for a business. At minimum we should have been offered a discount and a apology. We did not receive either. Spend your money with a company who actually delivers on what the promise! If we could give less than one star we would! Trust the YELP reviews- this is real feedback about a really poorly ran company. read more

Never hire these guys, I think they are goons and frauds. I have paid deposits to them for train a mont or two ahead my date but they never showed up on the day of party and totally ruined my kids birthday party read more

We have used Fun Time Party Rentals for years They are THE BEST!!!!! I really can't say enough good about these folks Customer service & rental products are great with the most reasonable rates around. read more

Very reliable, they were fast, on time, and very friendly. I would recommend them to anyone I know. Great service and very pleased!

We have used Fun Times Party Rental several times and they always provide great service and equipment. Good prices, always on time, and great communication makes them the best! read more

Very reasonable pricing. Great customer service. I appreciate everything financial being closed before the party, so I didn't have to worry about it then. Will use again and refer! The house itself was pretty hot, even on a warm/mild end of summer/early fall day. The front of the house didn't have netting like the rest, so it was a sauna in there. I jumped 4 times and had to leave. The kids faired a bit better. ;) read more

Guys were fast and efficient during set up. Helped me prepare for "worst case scenario" events that could happen when you rent a big bounce house--such as pulled extension cord, blown breaker, etc. Sure enough a plug was accidentally unplugged, but was able to fix it because of the instructions! My daughter is too old for bounce houses now, but if we ever need tables and chairs, we will always use this company in the future. Can't go on enough about their professionalism. read more

Fun times party rental provided excellent service for my sons 4th birthday party. They explained the bounce house and gave us instructions for safety. I will use them in the future for sure! read more

I had such a wonderful experience with FunTimes each time I have had the opportunity to use them. They are so friendly and helpful in helping choose which bounce house to use. Their party services are top notch and my kids have a blast. I have to say the obstacle courses are so much fun! Thank you!!!! read more

This is my 3rd time to use Fun Times they have provided 5 star service every time. From the beginning of making a reservation and coming out to set up the customer service is awesome! Our family will definitely be using them again and again! Thank you everyone at Fun Times Party Rentals for taking care of US!!!!!!!!! read more

Very reliable and VERY accommodating !!!!! Great company to do business with!!!!!!

Great place to rent your party equipment, from bounce houses to table and chairs..They deliver on time and very friendly!! I have used them for 2 straight years and they been great! read more

Initially the service was exceptional with the reservation of the popcorn machine going smoothly with the office staff and great email communication. However the delivery service was not good at all. Multiple trips had to be made back and forth because the supplies for the machine (popcorn, oil, and popcorn bags) had been insufficient; I only had half the materials I had needed even after I had confirmed I needed supplies for 100+ people. At one point they told me that they had run out of bags and provided me with Ziploc bags instead to serve the popcorn in. Even before the whole supplies debacle, the delivery people had just dropped off the machine without calling me and letting me even know when they were planning on delivering it ON the day of the event. Thankfully, someone I knew had been at my business center otherwise the popcorn machine would have been sitting outside the building. So far nothing has been done to compensate for this mess, simply a "I'm sorry, please talk to my manager". This deserves a "0 star" review. read more