Their pricing and their quality of activities are limited, and it's not as many trampolines, not as…read moremuch excitement, and some of their equipment was broken and their opportunities of working there they've never gotten back with me

We were in town and decided to check this place out with to the Groupon available after lunch on a…read moreweekday. I was very impressed with the variety of different things to do here. There's rock climbing, obstacle course, typical jumping, etc. much more variety than even the ones I've seen in Atlanta. The location is near the mall and very convenient to many places. I'd recommend coming when it's not too crowded so mid day is a perfect time.

First of all we are at Launch today with a birthday party. The restrooms DO NOT WORK, do instead of…read moreclosing there doors they stayed open. They are telling the kids to go to the hotel across the street. Also, its a code violation that the bathrooms don't work. When you stand and tell child you can't potty, and can't use the men's restroom that works. I have a problem with it. Seems they stayed open because they didn't want to lose that "money".

From the owner: We are more than just a trampoline park! We offer arcade, laser tag & VR. Looking for a place to…read morehost an event? Give us a call! You won't be disappointed in our customer service and cleanliness of our facility!

I took my granddaughter here and was not impressed at all. We have been to other trampoline parks…read morein other cities and had never encountered this type of neglect of the equipment. There was a vacuum cleaner near one of the play entrances where the cord stretched from one side of the room to the other side of the room where people and children cross and it was still plugged in. The equipment is worn. A couple of the couches where the parents sit were actually ripped and worn. The bathroom however was fairly clean. I didn't get the sense that there was any deep cleaning anywhere in that facility. They only have snacks and fluids which are way overpriced. They were understaffed. We visited Funtastic this weekend and had an amazing time. Maybe the owner should visit and see what a clean and safe indoor play area can look like. THIS WAS OUR 1st and last time.

Discount days are the only way it's worth while. Half the fun play options are not in working order…read moreand the comfortable couches for adults are in disrepair.

Well-maintained, well-staffed, and fun! I brought three of…read moremy grandkids aged 3 to 8 and they loved it! So did I! I don't know why more grandparents are out there jumping. It's a good workout and fun to share with the grandkids.

The amount of stink and smell in this place is both astounding and impressive. Every step I took…read morewas like walking into your local gym. This further made me question the cleanliness of this place, though I didn't ask if any of that has been done prior to daily opening or periodic sanitizing at different times of the day, so I don't know. I arrived shortly after they opened on a Saturday and it began to fill up pretty soon. I recommend not going on a Saturday and perhaps select a weekday to reduce the amount of stank you may experience after a busy week of boredom for your kids. Add to my experience, a family of obvious locals who blocked the areas where most patrons would walk, and I get the feeling they did it on purpose as a show of force from the 'hood. While there, the lights went out for a section of the building. That is a scheduled and planned light-out due to an hourly attempt to allow the kids to 'party out'.

This place does not heat well when it's cold outside. It was 59 degrees in the building. I…read moreunderstand trying to keep it cool for sweaty kids jumping everywhere but it was extremely hard to get comfortable as an adult. The staff was kind, the prices are great, and my kids have a blast every time!

The experience was great, but a crew member named Denise was very rude and had very bad attitude…read more But other than that we had a great time.

If I I could base this on just one of the managers (blue shirt) we encountered I would give it five…read morestars. She was very friendly and very helpful in all of our encounters. Wonderful person! The other worker we encountered monitoring the courses was unfriendly and when asking her questions she told me to check the signs instead of just giving me an answer? She seemed unhappy to be there. This place is just dirty. We were first jumpers there on the day we visited and there was trash on the floor, food crumbs, hair and debris on many of the trampolines. They even had trash (candy bar wrappers) under the playground area for small kids. The cubbies for shoe/belongings storage had trash, used rolled up jump socks, and food in them. One area during our visit was down for maintenance even though you still had to pay for it in ticket pricing/there is no discount. I left wanted to sterilize my kids. We have been to other trampoline parks in town and I was a bit baffled by this one. Again, as first in jumpers the place had clearly not been sanitized or cleaned. This is middle of the week so I am curious as to how often they even take precautionary sanitizing measures? For $87 after tax this was totally not worth it!

I brought 8 kids here, spent well over $300, ordered pizzas, icees, etc, yet I was not allowed to…read moreeat my sandwich that I brought due to food allergies. Will not be back!

Took my son here and he had so much fun. Great value for the experience. Very clean. Lots to do for…read moretoddlers

Decided to go here to allow granddaughters some funtime…read more.. The associates were quite friendly...noisy but what you expect, this joint is for kids!!!! Loved how the staff takes cautious measures for safety.....

Due to lack of air conditioning a portable fan was brought in and manager Debbie stated I am not…read moreable to bring a fan in due to their policy. I as the customer asked to see where in the policy this is and the manager stated she does not have to show me where. Other than a verbal there is nothing shown that a fan cannot be brought into establishment. Multiple games were tested by my grandson and took his credits and when mentioned to employees there was no credit given back.

Me and my family went to the Macon Road location for my sister's birthday. We had a terrible…read moreexperience; my sister is scared of the mascot and was crying because she didn't want to go in the building (only five years old.) She didn't mess anything up , just crying outside the building. I was waiting next to the door while my mom tried to get her in the building but I over heard the employees talking about her weight and etc. Once my mom got her in the building (not crying) she was okay. During the party no one helped, served, or checked on us. The food was terrible--Which is not usual for this location. The pepperoni on the pizza tasted raw and both pizzas were thin with nothing inside. When an employee brought dip in dots she had a face like she didn't want to do it. Then she walked over to a different table and proceeded to talk about us on the phone with the same face. She tried to act nice when talking to us but we knew she was talking about us on the phone. It felt very uncomfortable and unenjoyable. We shouldn't have to feel this way on a five year olds birthday. Overall service, food, ambiance, and enjoyment was terrible.