Customer service of a 2x4. Cleaner than the Montgomery location but that's the only thing better…read more Will not recommend nor return.

Everyone there was very friendly. There is the usual bowling alley food, bar, and arcade. Place…read moreisn't the cleanest at all. But it was a good Saturday activity. Didn't think there was enough balls, it was like a scavenger hunt to find one in the sizes we needed.

Hooligans is a gem of an arcade! $15 for unlimited play. Tons of machines -- think pinball, DDR,…read morecar racing, air hockey and so much more! It's definitely a great bargain. I took my 8 year old son to meet up with friends and they had a blast! We stayed for 3 hours and could have easily enjoyed playing for longer but it was already well past their bedtimes. I got to meet the owner (Ryan) and inquired about the character mural on the wall -- turns out he and a friend designed and painted it themselves! How cool! I didn't snap photos of the snack bar but there is one! Chips, cookies, fountain drinks, canned beers & ciders all for sale.

Friendly staff, clean facility, great bar for adults. They do allow birthday parties but we're just…read morehaving a fun day.

Awesome and warm environment. I appreciate the attention to the kids and the standards they set…read more Rules are in place and they have a great time with their friends!

So.Much.Fuuuuuuuuuun!!!!!…read more Did you see the movie ATL? Well, this place is like the Montgomery version of Cascade. You'll definitely have a great experience here if you like to have fun, you're social, and can laugh at yourself should you fall. Price: The price definitely depends on when you come. We came Friday night (didn't know it was college night), and paid $10/ea for entry and rental skates. Rental skates: These things get beat up, so don't expect them to complete your outfit. I think even Cinderella had better shoe wear as a chamber maid. Luckily, the kid who was passing them out understood that and let us swap them out a couple of times :) Skating: There are reeeeally good skaters here. However, even though they are, they're still really humble; they'll teach you if you want to be taught, too. Music: The music was kind of "trappy" in the beginning, but later in the night, the DJ started playing songs like "Roll Bounce" and "Set It Off". I still give the music 5/5! Would I recommend? Yup! Will I be back? Absolutely!

I took my granddaughter here and was not impressed at all. We have been to other trampoline parks…read morein other cities and had never encountered this type of neglect of the equipment. There was a vacuum cleaner near one of the play entrances where the cord stretched from one side of the room to the other side of the room where people and children cross and it was still plugged in. The equipment is worn. A couple of the couches where the parents sit were actually ripped and worn. The bathroom however was fairly clean. I didn't get the sense that there was any deep cleaning anywhere in that facility. They only have snacks and fluids which are way overpriced. They were understaffed. We visited Funtastic this weekend and had an amazing time. Maybe the owner should visit and see what a clean and safe indoor play area can look like. THIS WAS OUR 1st and last time.

Discount days are the only way it's worth while. Half the fun play options are not in working order…read moreand the comfortable couches for adults are in disrepair.

I brought my kids here for some fun on a Sunday afternoon. It wasn't crowded at all. In fact there…read morewere only 2 other people there. They drove go carts and had a blast. Prices are reasonable and the employees are friendly. You can wait inside in the AC while your kids drive. They also have snack and drink machines if you're hungry. We'll be back to try the laser tag soon.

This place has such poor business. Do not waste your time. The charged me $50 and I didn't even go…read morego karting and when I tried to get a refund they wouldn't give me one.

I am writing to formally lodge a major complaint regarding the absolute disaster that is the arcade…read morecenter at your Bowlero location in Montgomery, Alabama. The current state of this arcade is a complete joke, and the corporate policies protecting it feel downright corrupt. First and foremost, your games are wildly over priced, and for what? Half the time, the machines are malfunctioning, eating credits, or straight-up broken, yet you have zero quality control. To make matters worse, there is nobody competent managing the arcade center. When a game fails, finding an employee who actually knows how to fix the products or electronics is nearly impossible. The staff is poorly trained, and management completely lacks any standard of customer service. But the most predatory part of your business model is your outrageous, corrupted refund policy. When your broken machines rob a customer, your staff hides behind corporate policy to deny refunds. This is a massive slap in the face to two major groups of people: 1. Parents: Families come in expecting a quality experience, only to watch their money vanish into broken machines with absolutely zero compensation offered to the parents who are footing the bill. 2. Younger Teenagers: You are taking advantage of teens who do not make much money, who save up to have a good time, only to get ripped off by a faulty system and told "no refunds." It is completely unacceptable to take people's hard-earned money and offer zero accountability when your product fails. Frankly, the entire current arcade setup at the Montgomery location should be shut down and completely overhauled. If Bowlero Montgomery wants to save its reputation, the entire business model needs to be improved. You need an entirely new, functional reward system that actually treats customers fairly, alongside a complete overhaul of your refund policy to ensure people get their money back when games fail. Do not send me a generic, automated corporate response. This location needs immediate corporate intervention, better management, and a fair policy for the people of Montgomery.

Listen I love the staff here there are so nice and kind to all Alesha, kizzy, and Allison were the…read morebest of the best and they definitely deserve a raise this year and most definitely love the wings from yall

Sadly I am not writing this review from a yacht bought with my winnings...but we did leave $200 up,…read moreso #winning! My dad and I landed here for a quick boys weekend at the casino. After reviewing the other Wind Creek location and nearby Victoryland, we decided this WC would be a good spot for a chill and hopefully lucky weekend! My experience started a few weeks before arrival, actually during booking, where I reached out via webchat to the property. On BOTH occasions the service was just awful. The associates were not helpful, not engaged, lacked basic etiquette and were just unpleasant to interact with. I raised my concerns and connected with one of the Leaders on site. I appreciated her acknowledgement of the service failure and at that, we moved forward with our booking and plans. We arrived around 1pm and figured we would get a head start on the floor if our room was not ready, which is was not. We spent about an hour on the floor, then got the text our room was ready. We checked in, went to the room, got settled and then made our way back to the casino floor. This is where we met Jonathan, a floor attendant, who was super friendly and helpful. He guided us to the players counter, and we signed up for our players cards and accounts, which came with $30 free play plus $10 food/beverage credit each! Once signed up, we hit the floor and made a day out of it. This casino is slots only, no table games. Majority of the slots are penny machines, but you can select your denomination and go up to $1 per spin if you want. There is a "high roller" area where the machines start at $5 per spin. The casino is one large winding room filled with slots. The whole space is non-smoking but there are non-smoking rooms throughout, which wildly stay packed. As with most casino's, there are servers wandering around the floor and delivering drinks. The catch with "free" drinks here is you can only order a drink once you have spent at least $15 at your current machine and you only get one drink per 20 minutes. Machines are standard, nothing too exciting or anything that takes a lot to figure out There is a good variety and we found a few favorites that kept us going throughout the evening. There are a few food outlets on site as well from BB Kings to Lucille's and a nicer dine-in restaurant that sits above BB Kings. We ate at BB Kings twice, once for a snack and cocktail, the other for dinner. Lucille's was a grab and go area, so we got that on our way out for a light bite. Room service was an option, but they had limited hours and closed at 11pm...which is wild at a casino on the weekends. We ended up having to Uber Eats at 1130pm once we were done with gambling as all the outlets had closed. Our room was nice, outfitted with plenty of outlets, a mini-fridge, coffee maker and a few comforts to make the stay a good one. The beds were comfortable and we appreciated the additional seating so we didn't have the hang on the beds when in the room. Service on site was friendly and helpful for the most part. A different vibe than what I experienced prior to booking/arrival. Overall, solid 3.5 for me, but I am okay with the 4 stars. Definite repeat of boys weekend ahead!

Is it Vegas? No. Is it Biloxi? No. Is it a decent place to play slots? Yes. The slots are Vegas…read moreBiloxi slots. Payouts seemed decent for a casino. Several places to eat as well as a hotel spa and barbershop. All in all a decent little casino.

Really sweet helpful staff. Went bowling with my son on my recent trip into Auburn to visit him…read more The place was clean & the staff was polite, friendly, helpful and service was great. We were attended at our lane immediately & our food/drink order was delivered timely as well. The pizza & funnel cake fries were really good. I'll be honest though the funnel cake fries were the Star. Fresh & not greasy at all. Clean bathrooms & very family friendly.

Fun atmosphere. The bacon cheddar burger was delicious but I ordered with out the bun because I…read morecan't have gluten. Fries were average. Old fashioned was way too sweet! Staff was attentive to our party as we were a large group celebrating a high school reunion.

Just left the Cici's location in Prattville. I understand most reviews are just complaint forums,…read morebut I want to offer some suggestions along with criticism. Seating: far too many tables squeezed into the spaces. Not only is it tight seating, it's difficult to walk. (Take a few out and make it more comfortable. Bathroom: dead roaches on floor of men's room. (At least they were dead) Dining area: Food on the floor. Understandably, people drop things, but watching the same food sit in the same place the entire 40 minutes I'm there seems out of reason. Buffet: Slow. Couldn't keep up with lines and yet front counter was steadily ringing up more. From my observation it appeared the cook staff was more focused on specialty orders than the main buffet. Wildly inefficient. (Stick to what you know and do it well.) Probably not going back to this location unless I hear of a management change. This location used to be very dependable, clean, and produced good food. I cannot make that claim anymore.

First time eating at this location. Pizza, salad, and pasta were good and delicious. Reasonable…read moreprice. However, the location was very messy. Silverware, spills, and trash located throughout the place on the floor near the soda station, tables, and restrooms. I had to watch where I was walking. Most likely will not visit this location again. If you value a clean place to eat, do not consider this place.

Their pricing and their quality of activities are limited, and it's not as many trampolines, not as…read moremuch excitement, and some of their equipment was broken and their opportunities of working there they've never gotten back with me

We were in town and decided to check this place out with to the Groupon available after lunch on a…read moreweekday. I was very impressed with the variety of different things to do here. There's rock climbing, obstacle course, typical jumping, etc. much more variety than even the ones I've seen in Atlanta. The location is near the mall and very convenient to many places. I'd recommend coming when it's not too crowded so mid day is a perfect time.