Just coming back to re-review lucky dawg after they moved. I previously left a raving review in…read more2015 and here I am again, leaving a GREAT review. Very reasonable pricing, they get you in QUICK, especially compared to other places nearby. Couldn't ask for a kinder, more professional staff. My dog loves going.

My Spud loves the girls and the attention they give him. He is so happy when he comes home. He just…read morestruts around , like look at me ain't I gorgeous. They are always accommodating and curtious.. love this business.

I boarded my pup here for almost a week while visiting my girlfriend's family over Christmas. The…read morestaff were professional and kind during drop-off, answering my questions and giving clear expectations. They texted me a picture of Winnie on Christmas Day, complete with the bright scarf they gave her. The kennel grounds are spacious, and it's clear from her long nap on the way home that she got lots of good playtime. They even provided a "report card" to recap how my pet handled meal time, sleep time, social time and more. I would absolutely recommend this place and go back!

I have used this facility numerous times for boarding and grooming. The staff is very professional…read moreand truly love dogs. My dogs are high energy large dogs and they always come home happy, bathed and ready for a nap. They benefit from the large play areas and lots of exercise time. They get excited and the tails start wagging when we pull into the facility parking, that is the true reason I have no doubt my dogs enjoy their time there and are cared for in the best manner.

Have been taking my critters to Stephanie for almost a decade now. Her love and care for my furry…read morefriends is always evident. Love Lakeway, Stephanie and her crew are the BEST. Look no further you can trust her to always be looking out for the best solution to whatever your pets have going on. She has handled everything for my 2 German Shepards (Onyx,Siggy) 3 cats (Salt, Pepper, and Sprocket) As well as so many of my friends pets along the way. I can't thank them enough for all they have done for me and mine. Jason

Good service, Good prices, Great people! They take care of my two cats and dog. Quick and painless…read morevisits, well done, great price too!

I have taken all of my animals here for several years and never post negative reviews...but my…read morerecent experience was unacceptable. When I brought my kitten in, he had low energy, breathing at 60 breaths per minute, had lost a full pound in a week, had a 105° fever, and was visibly unwell. His bloodwork showed multiple critical abnormalities--significant anemia, extremely low platelets, abnormal white blood cell values, and indicators of systemic illness. Despite all of this, I was told that there wasn't much cause for concern. I was also told that it was "normal" for a kitten to have a high heart rate and to show "mild signs of anemia." These explanations were reassuring at the time, but ultimately misleading given the severity of his condition. I spent over $400 and my kitten was sent home with antibiotics, had a few shots, and was given a small amount of under the skin fluid despite the bloodwork and symptoms that reflected this was life threatening. Only a few hours later, he deteriorated further, and I had to take him to the emergency vet. The ER veterinarian reviewed the same bloodwork and immediately recognized how serious the situation was. I was told that he was in critical condition, severely dehydrated, and has roughly a 50/50 chance of survival. The ER vet was not hopeful and made it very clear that this was a life-threatening emergency just by reviewing the paperwork from my visit at Reelfoot. The difference between their assessment and the emergency vet's assessment is deeply concerning. The warning signs were present during my appointment, both clinically and in the lab results, but were downplayed. This is extremely distressing and I feel let down. My kitten is now spending the night at the emergency vet, who is doing everything he can to keep him alive. UPDATE: After the vet retracted 20cc of fluid from his lungs, administered antivirals and antibiotics, and provided around-the-clock care for 12 hours, he still didn't make it. Every second was critical, but by the time he finally received the level of care he needed (8 hours after my appointment at Reelfoot), it was too late.

I've used them for many years and many pets but finally done that have slowly gotten to point of no…read morereturn with me. Started when they allow my ex wife to charge her pet bill to me and started calling harassing me for money ignorantly like I had done them wrong and was a lowlife. Mind you ex of over a year and I had been there several times between divorce and this charge and had updated all info. So I paid it anyways fast forward a year or so call made apt. For shot and check up they say $160 and stick me for $318 when we done plus say make another apt in 3 weeks for booster shots of $56 so I go back because I care about my dog and lone behold the vet that saw us says no booster needed and not sure why they told me that but yet stick me with Bill of $164 what the!!!!! And they treat you like a criminal that would run on bill and demand full payment now. Really I pay ex bill of 1200 that's not even mine to save face and then they still stick it to me not once but twice after especially being I never even got booster shots for 164 bill that was quoted 56 with booster I'm done never go get ripped off there

These are very kind, very thorough people. My poodoe went from scared to giving Dr Brown a hugread more

could be better if they were a little bit more thorough you have to ask them to check their ears. I…read morefeel it should be a routine when you bring your dog in.

Our non-profit made an order for a fecal float solution, the company rated the order fraudulent,…read morethey called me, verified the info over the phone (addresses, credit card etc.) and then decided to cancel my order and were super rude about it and told us "you can order it somewhere else" over the phone. Well, we will. And I hope all your other customers will too. Such customer service has no place in the world.

Best place to buy dog supplies. Only place I've found dog tartar scraper. Very knowledgeable on…read morevaccines!

I've brought my bird here for wings, beak and nail clippings. Brought my old man (he was 11 years…read moreold) to be laid to rest and cremated and they took care of him and me with such kindness and compassion! When I picked diesels ashes up, he was in a very beautiful box and his paw print was on it!! Everyone here is so sweet! I drive all the way from Clarksville to come here for the vet! Now they're taking care of my cats spaying! Princess says "thank you for taking care of me!!"

Dropped my cat off to get shaved in problematic matting areas such as belly, rear end, neck. They…read moreshaved my entire cat except for the head, feet, and tail. I have some stupid looking creature now. Went from a beautiful Persian cat to some ugly animal I'd be scared to harvest for fear of transmitting some rare form of leprosy. So gross.

Excellent Veteran care. Reminder's sent for needed shots or follow up. Clean facility, friendly…read morestaff. Recent changes, indicate that veterinarians choose to avoid pet owners by working in the back and having their staff bring your pet to them and return your pet when veterinary services are complete. Makes it a little more difficult to communicate concerns or to be sure that your concerns are relayed accurately.