what a great locally owned business in a convenient location. Mrs. Lisa takes great care and loves…read moreall the fur babies that come in. She will give you a tour of the facilities before so you can decide if the fit is right for your fur baby. Just make sure your pets are up to date on all their vaccinations that includes Bordetello, 6 in 1 and Rabies. She wants all her customers to be safe. She even has TVs in the kennels so your baby will feel at home.

These are very kind, very thorough people. My poodoe went from scared to giving Dr Brown a hugread more

could be better if they were a little bit more thorough you have to ask them to check their ears. I…read morefeel it should be a routine when you bring your dog in.

Bailey called and apologized for the mix-up. Very gracious. Scheduled training right away…read more Jami

We were looking for a new kennel as our previous boarding facility closed due to the death of an…read moreowner. We left our four dogs for three nights while we went to Louisville. I had misunderstood the fee structure and when I went to pick them up I was surprised at the bill. However, after learning that I had misunderstood the price for the large pen, the manager Brestyn was gracious enough to extend the lower price that I was expecting it to be. This is the type of customer service that endears people to a business. In addition, the two ladies that I met were friendly and seemed sincerely kind and enthusiastic about their jobs. I have found a new kennel at which I can board my dogs knowing that they will be treated with kindness and a true interest in their best care. Thank you!

I have taken all of my animals here for several years and never post negative reviews...but my…read morerecent experience was unacceptable. When I brought my kitten in, he had low energy, breathing at 60 breaths per minute, had lost a full pound in a week, had a 105° fever, and was visibly unwell. His bloodwork showed multiple critical abnormalities--significant anemia, extremely low platelets, abnormal white blood cell values, and indicators of systemic illness. Despite all of this, I was told that there wasn't much cause for concern. I was also told that it was "normal" for a kitten to have a high heart rate and to show "mild signs of anemia." These explanations were reassuring at the time, but ultimately misleading given the severity of his condition. I spent over $400 and my kitten was sent home with antibiotics, had a few shots, and was given a small amount of under the skin fluid despite the bloodwork and symptoms that reflected this was life threatening. Only a few hours later, he deteriorated further, and I had to take him to the emergency vet. The ER veterinarian reviewed the same bloodwork and immediately recognized how serious the situation was. I was told that he was in critical condition, severely dehydrated, and has roughly a 50/50 chance of survival. The ER vet was not hopeful and made it very clear that this was a life-threatening emergency just by reviewing the paperwork from my visit at Reelfoot. The difference between their assessment and the emergency vet's assessment is deeply concerning. The warning signs were present during my appointment, both clinically and in the lab results, but were downplayed. This is extremely distressing and I feel let down. My kitten is now spending the night at the emergency vet, who is doing everything he can to keep him alive. UPDATE: After the vet retracted 20cc of fluid from his lungs, administered antivirals and antibiotics, and provided around-the-clock care for 12 hours, he still didn't make it. Every second was critical, but by the time he finally received the level of care he needed (8 hours after my appointment at Reelfoot), it was too late.

I've used them for many years and many pets but finally done that have slowly gotten to point of no…read morereturn with me. Started when they allow my ex wife to charge her pet bill to me and started calling harassing me for money ignorantly like I had done them wrong and was a lowlife. Mind you ex of over a year and I had been there several times between divorce and this charge and had updated all info. So I paid it anyways fast forward a year or so call made apt. For shot and check up they say $160 and stick me for $318 when we done plus say make another apt in 3 weeks for booster shots of $56 so I go back because I care about my dog and lone behold the vet that saw us says no booster needed and not sure why they told me that but yet stick me with Bill of $164 what the!!!!! And they treat you like a criminal that would run on bill and demand full payment now. Really I pay ex bill of 1200 that's not even mine to save face and then they still stick it to me not once but twice after especially being I never even got booster shots for 164 bill that was quoted 56 with booster I'm done never go get ripped off there

Cheryl is amazing and I refer everyone to her. She is responsive, reliable and has a genuine love…read morefor animals you can clearly see. My dogs get excited every time they get to hang out with her. I met with almost every dog walking business in the forest park/oak park area and so glad I decided to go with Cheryl / Time Out. Bandit and Susie love you, and you made my life so much easier when I don't have to worry about my fur babies.

Upon meeting Cheryl (the business owner), you'll immediately realize she cares deeply about your…read morefour-legged friend as much as you do. I have used her both dog walking and boarding. My Boston terrier, Lulu, always comes home happy and well taken care of. Her rates are competitively priced for the area (and probably cheaper than most of the Chicago metro). Two thumbs up!

5 Stars!! We took our 2- 5 month old yorkies there for 3 days, they did great! When I went to pick…read morethem up they didn't even get excited! lol which I look at as a positive thing. Buddy & his wife were amazing! The pups had their own little suite, tv on, and taken outside with someone with them at all times!! The place is immaculately clean also!!

Fantastic place to board the pup. Affordable and great service. East to set up first visit and even…read moreeasier for future visits! Highly recommend

Have been taking my critters to Stephanie for almost a decade now. Her love and care for my furry…read morefriends is always evident. Love Lakeway, Stephanie and her crew are the BEST. Look no further you can trust her to always be looking out for the best solution to whatever your pets have going on. She has handled everything for my 2 German Shepards (Onyx,Siggy) 3 cats (Salt, Pepper, and Sprocket) As well as so many of my friends pets along the way. I can't thank them enough for all they have done for me and mine. Jason

Good service, Good prices, Great people! They take care of my two cats and dog. Quick and painless…read morevisits, well done, great price too!

Great service boarding and grooming. They are true dog lovers who will treat your pet like their…read morevery own child.

From the owner: Looking into Boarding or Grooming for the first time, or just wanting to know if there's an…read morealternative to standard kenneling? We totally understand as we all have from time to time needed that special someplace to watch our fur-babies. Be it work travel, vacation or just that unexpected life happens event. Below are some helpful tools to help navigate what to look for, important questions to ask and things to think about during your journey to find that perfect place for dog boarding. Grooming rooms are individually designed to reduce and eliminate any stress anxiety. We are the only and first in the industry off a 1 oz. Cologne spritz to take home, to keep them smelling GREAT till the next vist.

I cannot say enough positive things about Bailey and Pebble Creek. I have an 11 month old boxer pup…read morewho was CRAZY! He didn't want to listen. Pulled me across the yard on his leash. Jumped on my elderly father and my grandchildren. No one could even come to the house. He spent time with Bailey in a board and train program. My grandkids were actually able to visit while my pup laid still in the floor. I no longer worry about either of us getting hurt when I try to walk him. He is still a work in progress as am I but with the Pebble Creek crew, we actually have a life again. Bailey told me when we started training that "Having a dog should add to your life, not take from it." With her help, our baby has been a great addition to our life. When I say how important it is that our grandchildren could be around our doggie, I do not exaggerate. My oldest grandson is autistic and my youngest is blind. It was very important that our doggie be calm around the boys. The photos I have attached is from the first day when then boys were able to be around the dog. Last but not least, a photo of our boy waiting to start the board and train program.

Amazing place! I've had nothing but an amazing experience and so have my dogs with boarding,…read moretraining, and grooming! Bailey is a phenomenal trainer and will make your dog's obedience top tier!