WARNING: This post contains allegations, opinions, personal observations, and concerns that I believe deserve investigation. Everything stated below is being shared as alleged conduct based on what I personally witnessed, experienced, heard from others, or believe to be occurring. This post is protected opinion and free speech, and I encourage the appropriate authorities to investigate these allegations if necessary. In my opinion, this establishment allegedly operates under extremely questionable and unsafe conditions. I personally observed or heard repeated allegations involving rodents, poor sanitation, buffet food temperatures allegedly not being consistently checked, and management allegedly continuing operations during water outages and power failures instead of temporarily shutting down. It is also my opinion that the company allegedly prioritizes profit over safety. There were frequent concerns among employees regarding illnesses spreading around the workplace, and in my view, sanitation standards allegedly did not appear to be taken seriously enough considering the conditions employees and guests were exposed to. I also heard allegations that not all servers and bartenders allegedly possessed the proper food safety or alcohol service certifications that may be required. Employees allegedly raised concerns about training, workplace safety, and management practices on multiple occasions. Certain paintings and imagery displayed throughout the property personally made me uncomfortable and gave me what I would describe as cult-like vibes, although that is strictly my own personal opinion and interpretation. I also heard repeated allegations from employees and others about possible drug activity involving individuals around the property, including statements implying that if someone was "looking to get high," they allegedly would not have difficulty finding it there. I cannot independently verify every statement made by others, but these allegations contributed to what I personally viewed as an unsafe and unprofessional environment. There were also ongoing allegations involving underpayment of workers, paycheck issues, unsafe heat conditions, discrimination, breach of contract concerns, and employees allegedly being expected to work through conditions involving water outages, electrical issues, and extreme temperatures. Some employees and former employees also discussed allegations involving asbestos concerns within parts of the property, though I cannot independently confirm those claims and believe they should be professionally investigated if credible evidence exists. In my opinion, this was not a healthy or safe environment for workers or guests. Anyone visiting should allegedly be prepared for unsanitary conditions and should hopefully have a strong immune system because illnesses and viruses allegedly spread frequently throughout the workplace. I personally question why stronger investigations allegedly have not taken place already considering the number of concerns employees and former employees have discussed over time. I also believe workers should feel empowered to document unsafe conditions and report legitimate concerns to OSHA, labor boards, health departments, or other proper authorities without fear of retaliation. Again, these statements are allegations, opinions, concerns, interpretations, and personal observations being shared publicly under my right to free speech and should not be interpreted as established findings of fact unless officially confirmed by the appropriate authorities. read more

This was a beautiful resort in the middle of Death Valley--a quick drive to Artists Palette, Zabrienski Point, and Badwater Basin. Everything on the grounds seemed well maintained. Little cottages each had a porch with seating, flanked by palm trees, oleanders, and bougainvillea. We enjoyed just hanging out in rocking chairs, eating ice cream around the fountain, swimming in the pool day and night. We spent mornings exploring Death Valley and spent the hot afternoons here, so it was lovely to have such relaxing grounds. There are also bike rentals, a general store, an outdoor Borax "museum," and a staffed post office on-site. I felt like they took the Thunder Mountain ride at Disneyland and made it into a resort town. It was very comfortable for our family. read more

Furnace Creek Ranch - Sunrise at the park, looking past the parking lot. - Hotels Near Me - Death Valley, California

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Two stars is being generous and is for the friendly staff at the check-in (the general store employee was not as friendly). This place is extremely disappointing. The Inn isn't that much better (I went and walked around there and it's also run-down looking and had smells like the review mentioned). Parking was so inconvenient and oddly placed (for check-in and outside of your hotel room). We got two queen beds at the 700 building. We arrived in the evening so by the time we drove over to the rooms area (which is sort of far to walk from the lobby where you check in), there were no good parking spots. We parked far and had lots of bags to carry over. I always check hotel rooms I stay at and thankfully this place had no bed bugs BUT it was filthy and not cleaned well at all! There were chips under the bed and what looked like (and I hope) chocolate candy. I couldn't believe it wasn't picked up or vacuumed before we arrived and it looks like it hasn't been cleaned under the bed for years. The hallway is just as nasty with so much trash lying around and it hasn't been vacuumed in years as well. I feel the hallway is a basic thing to keep clean and make sure appearance is welcoming to the guest. This place definitely failed and made me feel gross every time I entered and exited. The nightstand and tv stand were all dusty (i know because i touched it and had to wipe it all down). The landline phone was especially dusty and I definitely didn't dare touch that. When I had a question for the front desk, I used my cell phone. The bed was decently comfortable and pillows were ok. But the blankets were thin (I got cold in the middle of the night) and stained. The shower was the only good thing where it had great water pressure and they provided good smelling lotion (lemon scent) and shampoo & conditioner. The walls are very thin and I could hear every guest that left in the early morning to catch the sunrise and what not. I could also hear the maids vacuuming inside rooms where people left. Just wished they vacuumed our room before we arrived! There is a nice balcony complete with 2 rocking chairs but when we tried to use it, we discovered the doors were locked! So the balcony and rocking chairs are all for show. That was really weird and again disappointing. As you will see from other reviews, the food options are horrible. It's extremely expensive (the cheapest option is instant noodles or a sandwich that costs $20). We asked if they had a kettle available but unfortunately there was not so we were told to use the coffee machine in our room or the general store hot water (they charge 25 cents for paper cups btw). The cheapest place to eat is at The Inn where the bar area is because they have tacos available. But even then, it's still $20+ It's too bad the closest McDonalds is 2 hours away!! Death Valley truly is disappointing when it comes to food. Not many options and the available places are super pricey. I highly recommend bringing instant noodles and bread and other snacks. We left early because we saw most of the sights and honestly, it just isn't the best place that makes you feel welcomed and comfortable. The breakfast buffet was $20 a person and was good. But def wouldn't wanna spend that every day. The fireplace area was pretty nice. We went to see the museum and it was a little interesting. Definitely would not want to come back here. It was good for being only a 15 min drive from all the main sights to see. read more

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We arrived at the restaurant by the golf course a few minutes after noon. The restaurant was about 25% full. We ordered chicken salads. At about 12:50 we changed our order to go as we wanted to attend a 1 pm talk at the Visitors Center. I ordered coffee and it arrived in a paper cup but was only 1/2 full. When I questioned this I was told not everyone wants a full cup. Never again. read more

Group of us(3 families) visited the Death Valley, 1st time stay inside the parks This ranch was beyond we expected. Room was comfy, people are friendly & professional, because ranch located inside the parks, @ end of day visited all points, it's easy drove back to the ranch, relaxing have a good diners, restaurants food is very good. ranch are so pretty, people can walked around this large facility and enjoy the desert beauty also the very special "date palm gardens ", yes, i recommended. read more

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Spent four nights here this past October. I was disappointed at how rundown the hotel rooms were and the lack of amenities. And unfortunately the restaurant and store are so ridiculously overpriced. It's almost not worth going. A meal for two in the restaurant is easily $100 or more and the gasoline prices at the local gas station were $8.82 per gallon. If you've never been it's worth going but I wouldn't recommend staying long. Also, most of the park is closed due to hurricane Hillary. Maybe wait till next year and check the conditions before you go. there is essentially one road open, Highway 190, throughout the entire park. It turned out to be a disappointing stay. read more

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great campsite for beginner campers! we had never gone camping before and the process of booking the campsite was so easy and we had such a great, relaxed time! Will definitely stay here again. read more

Holy moly, we used to LOVE this place! Especially before it was renovated. We've been going here for almost two decades and have many great memories. Tonight we were really looking forward to a dinner at the Last Kind Words Saloon as we had eaten there when it first opened. The bartender informed us that they are no longer serving food. He directed us to the buffet next to the saloon. The food was AWFUL ( staff were very nice though.) At $29.00 a plate we would have hoped it would be better than hospital food. It's just not as good as it once was. 50 million dollar renovations, too. The buildings may look nice but the food needs help. read more

Furnace Creek Ranch - No one there, food no longer served. 5pm and empty. - Hotels Near Me - Death Valley, California

There are basically just two options for staying in Death Valley and they are both owned by the same company - The Ranch and The Inn. We stayed at the more affordable Ranch, which was just fine. We basically just slept there, and since the resort restaurants had terrible reviews, we didn't even eat there. We survived on energy bars and food we brought for Las Vegas. It's very important to bring your own food to Death Valley because the restaurants are awful and the little General stores have very few options, which are very expensive. The resort did have an outdoor swimming pool, but we didn't use it. read more

The signage is very poor upon first entering The Ranch making it difficult to figure out where to check in. The pillows in the rooms are rather hard and thin. There is only one thin blanket on the beds. The bathrooms in the rooms do not have very good water pressure and the toilets could barely flush toilet paper. The food at the buffet was terrible and overpriced - I think I've had better cafeteria food. The restaurant's food was very good, but the menu is rather limited and again overpriced. It took us more than one call to get help with a clogged toilet and a non-working fridge. We asked for a different choice of pillow and we're told none were available. read more

This property is now called The Ranch at Death Valley. We stayed in their new cottage rooms. Each cottage has a porch with seating - very comfy for a way to relax after a day of hiking. The cottage has a bedroom, a separate bathroom, and a sitting area with a sleeper sofa. The separate bathroom is key so anyone is able to enter the bathroom without disturbing anyone else. This unit also has a washer/dryer combo unit which is so handy to wash your dusty clothes. The layout of the cottages is very nice and comfortable. However, the mattresses on both beds were uncomfortable, really the only issue I found with the accommodation. I found everyone at this property to be very friendly. Really amazing as we visited on a weekend where the whole valley was sold out. I really enjoyed the food at the ice cream parlor, very tasty, amazing fries and a comfortable environment. The buffet breakfast was also good, but I absolutely would not go to the buffet dinner ever again. The rib dinner at The Last Kind Words Saloon was also very tasty. A bonus: This property is right next to one of the sites listed as a best dark sky viewing area. read more

Five stars because the entire place has undergone a major renovation and because other than this compound, Death Valley is devoid of food for an hour or two drive, at minimum (The Inn At Death Valley and the Stovepipe Wells restaurant are literally the ONLY other places to eat- I'll add those reviews too). This place has hotel cottages, a town square, 3 restaurants, an ice cream parlor, general store (with the ONLY selection of fresh fruits and vegetables in the entire park) and Borax mining museum. Having stayed at the hotel at Stovepipe Wells, I regretted I didn't stay here. That said, here's the pro's and con's: Pro's Actual food, as opposed to gas station fare Fresh lettuce bags, apples, pre-made sandwiches Lovely setting Newly renovated inside out out. Grounds can be accessed by anyone passing thru. Milkshake was great, albeit $13! Both the indoor and outdoor setting at the Last Kind Words Saloon restaurant was very nice! Cons: Extremely expensive- $13 milkshake, $3 Kind Bar, $8.99 pre-made chick sandwich croissant, $7.99 loaf of bread, $6.49 small jar of peanut butter, (see lunch menu for restaurant prices, entrees $44- $75). Understaffed. We waited 45 minutes to be seated at the restaurant, during which time we waited at the bar to get drinks. Two bartenders, overwhelmed with preparing to-go orders and tending bar, eventually left their bar post, stopped serving drinks altogether, went into the kitchen for 15 minutes, causing us to abandon our attempt to eat/drink there. Note that the food being served looked and smelled good, and if it is as good as their sister restaurant at The Inn At Death Valley, I would have been OK paying the extremely high prices. read more

Furnace Creek Ranch - Menu - Hotels Near Me - Death Valley, California

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There are few places to stay inside Death Valley National Park, and The Ranch at Death Valley is one of them. The other (that I know of) is called The Inn at Death Valley. However, I am not even sure of the names. My emails says "Your stay at The Ranch at Death Valley is about to begin." Then they list their address as "The Oasis at Death Valley." Plug that into Google Maps, and you end u at The Inn at Death Valley. The staff member at the front counter of The Inn at Death Valley looked up my reservation and told me I was booked at The Ranch. He was very patient and kind. And apparently they are both owned by the same company. So we drove a mile away to The Ranch, or The Oasis at Death Valley, or whatever it is . We're here, and the pictures in the business listed here match what we are seeing. The grounds, at the least the parts not under construction, are nice. It really felt like an oasis when we spent time in the public areas. They have a nice General Store where you can buy Death Valley related merchandise and a surprising number of different food choices, including some fresh fruit and veggies. The Ice Cream shop is beautiful. But then we got to Building 800 where our room was located. Our first challenge was not running into the large green laundry bin that was apparently awaiting pick up by some service. The concrete pad leading into the hallway was dirty with spilled beverages. The carpet needed to be vacuumed. This was not encouraging. Our room carpet had debris on it. The rocking chairs on the outside patio needed to be wiped down because they were coated with dust (I know, this is the desert, but still). The room had a television mounted on a long counter that served as a desk as well. There was a small fridge and a three drawer cabinet below the TV. In addition to the two beds there was an arm chair and a swivel armless desk chair. Lighting in the room consisted of two bed lamps, a small desk lamp, entry light, bathroom light, and sink light. The room was pretty austere. For $300 a night, I thought I'd get more for my money. It was dark snd confining. There was also an unidentifiable smell in the room. It smelled musty, almost like cigarettes. Our room backed up to the exterior stairs, and we could hear people walking up the stairs. We also heard people in the rooms around us. The walls didn't keep much sound from penetrating. . The main reason I didn't rate this place a one star was because of the three staff members I encountered. The front desk person, Steven, was kind and helpful and had a sense of humor. The manager of the restaurant and ice cream parlor went way out of his way to show me what gluten-free items were available in the buffet. And our server at the ice cream parlor was extremely helpful and knowledgeable about gluten allergies. We had a glass of wine and some snacks while sitting in the rocking chairs on the patio. It was warm and moist peasant watching the sun set, the bats, and a coyote. We also enjoyed ice cream sitting outside the ice cream parlor. In summary, our stay was fine, so long as we didn't go into our room. We had booked the room for two nights, but late in the evening, after listening to the conversations and doors slamming in the rooms around us, I called Steven at the desk and canceled our second night. read more

We stayed 3 days for about $400 a night. The services were way below the upscale level. We do not recommend till the following issues are resolved. 1. Wifi is almost non-existence - Either unavailable with all kinds of error messages or extremely slow that loading time takes forever (and times out). More challenging if you have iphone compared with Android oriented phone. 2. Coffee machine is dirty - The lid and water container at the top of the machine were greasy that appeared accumulation of residual for some time. I wiped with a towel. Obviously, it hasn't been cleaned properly. 3. Plumbing problem (tub spout wiggles) - I stayed in room 916. When I pull the diverter up, the spout moves ... and it leaks when turned on. I feel sorry if don't leave some positive reviews: The bed was comfortable. Lotion, shampoo & conditioner are decent. read more

Good enough place in the national park. The only place that's affordable and with the right amenities (restaurants and general store). Seems nicer than stovepipe (even though stovepipe is more central). Go to the inn to hang out for meals / reading. Much nicer ambience. Best to keep same schedule as the other guests. Sound proof-ness is non existent - they will wake you up in the morning and loud vacuuming will start right around 9-10am. read more

Furnace Creek Ranch - Courtyard view - Hotels Near Me - Death Valley, California

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Check-in isn't until 4pm. Only 2 clerks working today and the line was long. Finally got to front desk and room wasn't ready. The desk couldn't/wouldn't call or text to let us know that the room was ready so we had to go back after 40 minutes to ask. Later check-out time wasn't offered to make up for late check-in that was their issue. Nothing was offered except a flippant attitude for an expensive room that we had access to for a short time. The grounds are beautiful, the pool is great but the check-in process, inefficiency and attitude took away from the experience. We won't be going back. We visited Friday, 3/10/2023 read more

*This is a review of Furnace Creek, not of Death Valley National Park, which is awe-inspiring* Recently the Furnace Creek buildings have been remodeled. There used to be a funky Old Western town look that I found welcoming. Now, it looks like a pseudo-Spanish Mission vaguely Disneyfied shopping mall, and I don't like it nearly as much. There used to be a reasonably decent restaurant. Now, there are several shops and eateries -- and the prices! I got a very mediocre breakfast buffet, the same you would get for free at most hotels, for $18. $18!! A cheeseburger and fries at the ice cream shop were decent quality, but $23!! I didn't try the dinner buffet. The general store had nothing I wanted to eat, but did have a good wine selection, albeit again at a hefty markup. The motel rooms are perfectly nice and the wi-fi is much improved from what it used to be, but the motel public spaces actually do need renovation -- the halls seemed pretty dirty and there was no elevator, obviously not great for anyone with a mobility issue. The lodging price is pretty much in keeping with the market. It seems overall like they're trying to make this into a luxury golf resort, and that's their target audience rather than the usual population of hikers, birders, and outdoors enthusiasts who want to visit a National Park. I have to question how successful that's going to be. All I can say is, bring your own food. read more

I'll start with a disclaimer: it takes a lot for me to be disappointed on vacation, but this place managed to do it. Management/Hospitality: - To start off, The Ranch at Furnace Creek has a sister hotel a couple minutes down the road called The Oasis. In an incredibly inconvenient business model, the hotel registration/concierge desk for both hotels was at the Oasis. Therefore, you have to drive to a separate hotel in order to check-in or communicate with staff regarding your stay the The Ranch. - In what was an absolute logistical nightmare, check-in consisted of a 60-minute wait in a mob of people. I'm not sure if staff was just not prepared or if this is the norm, but guests were forced to create our own lines and order while we waited for an hour to check-in (see photos). - We booked 3 nights at The Ranch, however after night 1 our room key cards no longer worked. We had to contact customer service only to be told to return to the check-in lobby so our cards could be correctly coded. I had the pleasure of waiting in another 45-min line to resolve a mistake I did not cause. Location - The Ranch is located right in the middle of the park, which is convenient when wanting to visit various different sites. Room - As other guests have stated, walls are paper thin. No exaggeration when I say that a conversation in the room next door sounds like it is happening within your room. Very significant lack of privacy. - Room seemed pretty dated and stale. Food - Very limited food options within the hotel area. You have the choice of 2 very expensive restaurants and an expensive deli. The Last Kind Words Saloon had a very cool theme and decorations (see photo), just be prepared to eat standard food for $40+ per plate. - If you plan on staying several days, I recommend driving over to Stovepipe Wells area where they have more options at reasonable prices. Miscellaneous - There is a horseback riding experience located onsite of The Ranch that I definitely recommend! Great prices and was well worth it. Check The Ranch's website for info. - There is also a little outdoor museum worth looking at that is located onsite. Summary - As you'll read in several other reviews, The Ranch falls very short in terms of expectations at the price range this hotel falls in. Being that they are one of the few hotel "resorts" in the Park, it seems like they lack the motivation from other competitors. Due to my experience, I recommend taking your business elsewhere in the Park. read more

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Great location. Had good food services. We ate the breakfast buffet every morning which was great variety and good price. Room was a little outdated but clean. Nice bed. The general store was freat to have for snacks and such. read more

I stayed here over the Christmas holiday 2021, but it was called The Ranch at Death Valley. Not to be confused with The Inn, which is a separate hotel about a mile away, or The Oasis, which is the name of the general area that includes both hotels, their amenities, and a few restaurants and stores. I believe "The Ranch at Furnace Creek" is the old name of "The Ranch at Death Valley", so I believe it is the same hotel. This review also is not about Death Valley itself. Death Valley is a truly unique and amazing place, which would definitely get 5 stars!! The Ranch at Death Valley has so much potential... But it falls short. There are maybe 10 hotel rooms right by the lawn and pool (these are the ones you see them use pictures of all the time!), and they may be more impressive. We got a room in the 900 wing. It's a few minutes walk away from the pool and other amenities, and is old and run down. I should have gotten pictures, but didn't think of it. There is no elevator, the carpets are worn out, and everything just kind of looks tired. Still, I'm not generally too picky about that. If that were the only issue, they'd have gotten at least 3 stars. However, between the run down hall we were in, and the customer service, I'm only giving 2 stars. The people we spoke to were all polite and friendly- they just couldn't do anything. We ordered a roll away when we paid for the room, and yes, they always say they can't guarantee it, but sure enough, we didn't get one. Even though we called a few days ahead and requested it, and called the morning of and requested it. Long story short, they need more roll aways. But that's not all! We also requested the nice rooms by the lawn- didn't get it. Requested rooms downstairs- didn't get it (no elevator, either, remember...). Requested more blankets and pillows- didn't get it. Requested rooms close together- didn't get it. The internet went down early on in our stay- they couldn't get it back up. Sure, we're not there for anything on the internet, but since the rest of our family was not close, as we requested, it made it quite difficult to contact them. And there's no cell service, which I'm not taking stars off for, but does make losing WiFi even worse. I feel like they should have 2.5 stars, but since I can't, I need to round up, or round down. If the price were more reasonable, I would round up to 3 stars. But for the price, I think they should be able to provide extra pillows! I would definitely go back, but that's for Death Valley itself. The Ranch just happens to have a bit of a monopoly on places to stay. I know there's another hotel in the park, but it's not quite as convenient. I do love the amenities at The Oasis- horses, outdoor museum, warm pool, tennis courts, and the fire pits! Though they were all a bit far from the 900 wing. read more

Furnace Creek Ranch - The pool! It was warm for December, but too cold for me. And it's a long walk back to the 900 wing when you're wet and it's 50 degrees! - Hotels Near Me - Death Valley, California

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Acceptable, but no other competition. Food was not great, and pretty over priced. Good location and heated pool.

Plas was pretty decent, and worth staying. At 200$ it seems pricey at first but in the end I decided it was worth. At may 2023, pool water is still warm in the morning, which I like most or of this place. Staff seems friendly. Entrance to hotel was nicely decorated although actual rooms are like older apartment like, albeit clean. I stayed in room 80x 1st floor and doors to porch.l which makes morning tea a treat to sit outside and drink. Most I complain is the noise of the a/c. Unfortunately I see they overcharged my credit card and was not responding to email and calls. read more

Very sweet. Clean and kindly staffed. Family friendly too. Decent beds but the casitas are spotless. Strong AC too. Good WiFi as well. Will stay here again. read more

Our stay in room 710 of the "The Ranch" at Death Valley was one for the worse experiences I have ever had at a "hotel". Under the cute Disney-esque veneer is a poorly managed, out-dated, insect infested, expensive motel. The paper thin walls offered no privacy and the children above us could clearly be heard. Our room had not be remodeled in some time and was dirty and cramped. All linens were old and thread worn. The internet was slow and intermittent and was limited to two devices. The plumbing was poor as we had to have housekeeping plunger toilet. However, to their credit, they did this quickly. There was no microwave in the room, presumably so you have to buy their expensive food. Housekeeping did not service room by making the bed and replacing the linens, but they did throw out our snacks we had purchased at great expense from the General Store. The eating choices are limited and expensive. The 1849 Buffet had $30 dinner, $17 breakfast and both looked liked it came from a can. The little coffee/ice cream place was priced no better: $14 "breakfast burrito", $13 "sunrise sandwich" and a $11 bagel Prices at the general store were similar: $9 cream cheese and $1 oranges The Last Kind Words Saloon had extremely poor quality food and cost well over $120 for two people. But the worst of all was the five roaches I killed in the bathroom. Of course we complained and showed the picture of the five dead roaches to the front desk receptionist and we received a $120 refund ($24 per roach!) If I was going to do it again I would stay in Phrump and do the extra driving, its only about a hour away. Overall, our stay at The Ranch at Death Valley was one star quality at a four star price. Xanterra should be ashamed at how poorly the The Ranch is managed and held accountable. Death Valley deserves so much better. read more

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Been here many times, both the Ranch and the Inn. Unfortunately this visit we brought a large group and we're Embarrassed by the quality of the food. The food and each and every venue (we tired all) was really not edible. We sanded up eating snack food....after talking the group into coming here for. 4 night stay I was soooo disappointed. All agreed the food was really not edible T was so horrible and by the way EXPENSIVE! The food was soooo good at the ranch and at the Inn EXCEPT since the new owners have taken over. Supper sad. Such a waste. read more

I have been here for just a few hours and am so disappointed. Brought my kids and had talked up the ice cream parlor, (which I also heard was basically the only reasonable place to eat as well), and arrive to be told it is closed for the season due to staffing. Really? They are charging exorbitant prices for lodging and they can't pay a couple people to staff the ice cream parlor? There is only one person at the desk checking people in on a Friday night with long lines. Shuttle to the inn is not regular. Staff is not very friendly. Someone here is making a ton of money at everyone else's expense. Just pay your staff please. I would definitely skip this place. read more

We were married at The Furnace Creek Inn 15 years ago and come back every year to celebrate. We stay at the Ranch.... the renovations they have done to the grounds are beautiful but the food is horrible. They used to have a cafe where you could have breakfast lunch and dinner for a fair price. No more. Breakfast buffet was $17 with soggy eggs, cold bacon and sausage and some fruit. Dinner buffet is $33 and not any better.. They need to bring back the cafe...if it ain't broken, don't fix it... in this case it's broken so they need to go back to the way it was..... read more

Now I know why so many people come to Death Valley in RVs or even sleep in their cars. If the choice is my car or The Ranch, I'd have to think about it very carefully. In summer temperatures, The Ranch would win, but anything cooler, I'm not so sure. The Ranch acts like it's a resort, but it's no better than a motel by the side of a highway. The grounds are attractive in a fake kind of way, but the room was shabby, basic stuff was unavailable, and everything was insanely overpriced. Our room at a Best Western the night before The Ranch was just as good, except that The Ranch had a sliding glass door to a nice patio. At the Best Western, the cold water faucet had cold water, and the light fixtures worked. Lots of credit to the staff, who were friendly and hard-working. They were generous when the resort didn't hold up its end, such as by comping part of a meal when another part wasn't available. Death Valley is great. But this place gouges you at every opportunity because there are so few options. Hot dog and fries -- $22. Small salmon dinner and veggies -- $45. And the most pathetic-looking buffet I've ever seen for $31/person. This is on top of a motel room that cost $250/night (with tax and the resort fee). We had a great time at Death Valley, and the location of The Ranch was a big plus. I zipped up to Zabriskie Point in less than 10 minutes on 3 mornings in a row for sunrise. And I appreciated the pool for a quick afternoon cool-off. But let's get real. This place should charge half its rate. read more

Never been to Death Valley? Let me help. If you're going to the Furnace Creek area, you can stay at The Ranch at Death Valley (this place), or the Inn at Death Valley. The Inn is more expensive, has better food, but not much in the way of stuff for kids. The Ranch is better for families. But I'm thinking I'd just use their campgrounds next time. The room cost was ridiculous. Cost me about $250 per night for the standard room. If you DO stay here, go for the deluxe room. It's the same room more or less, but there's no one above you. And you get a giant lawn with activities and a fire pit, right near the pool. I should mention that they also charge a resort fee and a lodging fee on top of the room. Ummm... what?! That's like going to McDonald's and getting charged a bun fee and a condiment fee for your burger. Plan on an extra $45 per night for their fees. The deposit they charged was equal to the number of nights I stayed. Ummm... what?! I've stayed in many hotels--their deposits aren't inline with any other place I've stayed. Yes, there are three restaurants, including a bar and a mini-mart (gift shop). Pool, basketball, bocci ball, etc. But the prices? Absolutely unreasonable. You have to make reservations for dinner or... no dinner for you! The staff is busy, overwhelmed, and has no motivation to excel. None, whatsoever. Literally. My overcooked pork chop was $45!! It wasn't good--it was a $15 pork chop. The kids' food was a joke and the price was insane. They charge exorbitant prices **because they can**. Take your own food. Take your own beer/alcohol/water/snacks. Otherwise you'll pay $20 for a 6 pack, $8 for a small bag of ice, and you'll start to realize why they can't keep their ATM's stocked with money. Seriously. If you DO need to get food, order the $25 pizza and sit outside by the fire pit with your own drinks. The ambiance there is great and you won't feel like you need to get special financing for your meal. I could go on and on. The rooms are mediocre, exorbitantly priced, and everything feels sub standard. The wifi didn't work, the in-room air conditioning wasn't consistent, and the people weren't friendly. But the bottom line is that you're limited in options as to where to stay in Furnace Creek. Our national parks deserve better. So do you. read more

This place was the worst value of any hotel we've ever stayed in. For about $300 per night we got a run down room without maid service. They are using Covid as an excuse to justify this and you have to call each day to ask them for towels, coffee, or emptying your trash. Then even after we called in the morning, none of this was done and we had to call back. Along the same lines of bad customer service, before our stay when we spoke to the main reservations number for Xantera, the agent was surly and condescending. I was asking for clarification regarding the deposit we paid and he literally said to me "yah that's what I just said". The worst part was probably the food. For $35 per person the buffet serves low-end cafeteria style food. The chicken tenders and fries were good and the soup was good but the entrees ranged from dry chicken breast with sweet marinara sauce to super fishy salmon and a variety of mediocre pastas with sweet marinara or alfredo sauce. Other dining options there include $20 burgers at the ice cream shop and a limited menu (wings, sliders, and pizza) at the bar which was pricey and unhealthy but definitely better than the buffet. Seems like Xantera has some exclusive government contract to run resorts in a bunch of national parks and they are just trying to make as much money as possible while cutting corners and taking advantage of tourists. Will avoid all Xantera properties in the future. read more

The people who work here are very nice and well meaning, but the place is a dump and looks nothing like the online photos. Pay the extra $ and stay at the Inn. Well worth it? read more

The worst buffet food I've ever eaten.The cooked meat(chicken and pork chops)was all dried out and difficult to cut with the butter knives provided... The broccoli with cheese and green beans were also dry and looked like yesterday's leftovers. The only really edible food was the salad bar,an almost empty tray of fresh fruit(berries, cantaloupe, watermelon, and straw berries), and some canned pineapple and canned mandarins. There used to be a cafe here before the renovations that served really good food! Won't bother to visit or eat here again. read more

I went in September 2020 and I stayed in room 905. The place isn't cheap, but it's also in the middle of the desert. It's under a 30 minute drive from the hotel to many of the attractions in Death Valley NP. You're paying for the convenience, not for the fancy amenities. The pool was fine but not as nice as it looked in the pictures. Restaurant seemed understaffed for the number of customers. AC was strong. The walls are thin. Thank god there were no screaming kids next door. No issues with bugs. Coffeemakers have been removed from the rooms due to COVID so you're stuck paying $4 for mediocre drip coffee or $7 for a cappuccino or latte. Breakfast was to-go only and wasn't anything special. read more

Having stayed at the ranch (AKA Oasis @ Death Valley/ Ranch @ Death Valley/ used to be Furnace Creek) a few times before the upgrade,, I was impressed with the room treatments, but sorry that the cabins were way out of my price range now. They were about the best part of the resort besides the pool. Which was & still is fantastic! The old cabins made you feel like you went back in time and were really in the desert. Before the rest of the amenities, restaurants/stores, etc, also reflected the roughing it/desert/western vibe. It was good food at reasonable prices. I realize there is a location/accessibility thing ( I mean you are in Death Valley) but the prices, food & service now lacked big time. Check in/ office was fine. The issues started when we went to have dinner, seating 6 people seemed to be a problem. We just wanted to be in the main room with a TV. The prices were high. I mean 10 wings were $26. A salad was $19. Pretty much everything went up from there. That is what my husband & I shared and they not even "wow, this is really good!" We never saw the ice cream/ coffee shop open while we were there. So unless you wanted the limpid coffee in your room, it was the buffet. The winner was breakfast buffet the last day. Over $45 for 2. The food was cold, missing, about gone, hard & dry. they ran out bowls & plates. there was not 1 staff we could find for 15 minutes. When we did, he said he was trying to find someone to help because he couldn't find the food! They ran out of coffee, there was no fruit left. I could go on. Luckily the toaster worked & the bread items were nice. Someone did finally show up 45 min after we sat down. Some guests had walked the buffet and told the cashier there was no food and left. We had had a great breakfast buffet the morning before in Stovepipe Wells for $10/per and it was hot and plentiful and the hostess was attentive and accommodating. Go there. Someone at the the Ranch needs to learn how to run a buffet/restaurant/resort. We will never be back. November 2022 read more

In a word - Gross. Perhaps after the rennovations are done this will be better, but right now it's just really bad, and really expensive for what you get. Death by a thousand cuts. At check-in, room keys didn't work. Had to wait in a hot hall for 30 minutes for new keys. Got in the room, sheets clearly hadn't been changed. Who wants to sleep in a bed full of someone else's short curlies? Room walls were just gross. Needed a paint job about 5 years ago. Swimming pool is disgusting, and needs to be emptied, power washed, and re-done. Look at all the mold if you're there. Our room TV has a line right down the middle of it and needs to be replaced. Asked for extra towels to be sent to our room after swimming. They never came. Etc. etc etc. The waitresses at the Grove are rude to ALL customers who sit outside with a number at night. They lecture them on "we don't serve out here because we can't see the numbers." Perhaps train the staff at the registers to tell people that instead of lecturing all your customers? A table next to us said "Nothing like the service at Death Valley" after they were scolded. Knock that sh*t off. Post some signs or something. read more

Stayed here with my family for 3 nights in December. Pros: Friendly staff everywhere (check in, general store, and ice cream parlor). The common areas (fire pit, lobby) are nice and clean. The shower had great water temperature and pressure. Cons: We had a room in the 900 building. The building itself was very outdated. The hallway was dark and had a particular smell. The room itself was basic but it wasn't very clean. There were crumbs and candy in the corners of the room and bathroom. Definitely looked like it was not vacuumed thoroughly in a while. The two queen beds were ok but we had to ask for extra pillows because they were not comfortable at all. The blankets were really thin and we had to turn up the heater (which didn't really work well) multiple times at night because it got cold. The walls are very thin and we could hear the guests next door talking and laughing at night. There is a small mini fridge in the room but it doesn't keep cold well and the items that we brought spoilt and we had to toss. The freezer food at the general store was very expensive ($40 for pizza rolls, pizza, chili, and ramen). The food options at the location are very expensive and leave much to be desired. We drove to Stovepipe Wells and ended up grabbing lunch at the restaurant there and it was cheaper and tastier. Would I stay here again? Only because of the convenience in terms of location (close to all the major sights) and basic amenities since we have small kids and it just makes things easier to have a room that is close to everything. read more

his review is of the Furnace Creek Ranch, not the Furnace Creek Inn. They are two separate hotels. The Ranch costs $150 per night, the Inn costs $400 per night. The Ranch is really quite poor. The only way they get away with the poor quality is the monopoly they have inside the Death Valley Park. The nearest hotel is likely just across the border on Beatty Nevada, some 30 miles away. To call it a ranch is a gift. Yes they have horses but that's about where the charm ends. The buildings are like college dorm rooms with their own bathrooms. Our room was ok with an updated bathroom but the door frame was rotten at its base and the towels provide were torn. The breakfast buffet in the 49 Cafe is horrible. Almost inedible. Hard french toast, dry eggs, torn booth seats, ultra cheap metal utensils. The coffee undrinkable. The bathrooms quite smelly and run down in both restaurants. The $15 burgers for lunch were decent. That's the best compliment I can lavish. It's unfortunate to see guests coming from Europe and Asia or in our case from the east coast, to visit this gorgeous national park and having to choose between $400 a night or this sad rundown motel. If you can find another option, give it a shot. This motel is quite bad. read more

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Very run down rooms. Resort fee with no resort amenities. Pool didn't have towels and it was impossible to get another to bring more. Called front desk multiple times but no one ever answers. Evening front desk staff is terrible (stayed Nov 17-18) - the young woman is polite but slow and uninterested in doing anything beyond her job of checking guests in; won't answer the phone. Shower drained so slowly that my ankles were covered in water after a 5 min shower. Staff is slow and just calling it in. No attempt to make this "resort" hotel nice - it's really run like a motel. Hotel, shampoo and soap are below average. Unfortunately, this is the cheaper of the options to stay in Death Valley. Still $$$. Food is terrible too. I recommend you bring food that you can heat in the microwave (one at the general store) or that you can add hot water to. Bring a hot water kettle or hot plate to heat your food. Breakfast buffet is $21/person; lunch is $25/person; dinner is $34/person. Dinner buffet had like 6 items and looked decent but not worth $34/person. read more

There are only two places to stay and/or eat in Death Valley National Park itself, the Furnace Creek Ranch and the Furnace Creek Inn. The Inn is very expensive, for high-end travelers, and closes in summer. The Ranch is open year-round and much more reasonable, but older and more down to earth. The Ranch rooms are minimal, Route-66-style bungalows with creaky air-conditioners and water that has to think about it before showering you. The food in the restaurant will not kill you, the wine does appear to be red, the general store carries nearly everything, including water and the sensible clothes you forgot to bring, and they do sell gas at the gas station. You can even play golf here, although this strikes us as a somewhat demented notion. The extremely useful and informative park headquarters are just next door. Altogether, this is the perfect place to hide out in Death Valley, when the last thing on your mind is creature comforts. We absolutely love it and would stay nowhere else - but we do check the WC and bed for scorpions (seriously!) before using. read more

Furnace Creek Ranch - Hotels Near Me - Death Valley, California

we stayed at the Ranch this pass weekend for 2 nights on Jan 18th. The hotel is right in the heart of Death Valley, if you don't want to pay a lot more for the Inn, stay here, it doesnt disapoint. They have specials just check on their webcite, we got 30% off for 133 a night plus resort fee and taxes. The rooms are basic with mini fridge,tv,clock, coffee maker and comfortable bed. There is tons of things to do on site -golf, warm spring fed pool that was such a treat having to swim in winter, museum, restaurants, stables that offer horse rides. Jeep rentals are just up the road, by the Inn. They have a well stocked General Store. The room we stayed in was nice with a balcony facing the golf course. Only problem I hear the noise at night something to do with the plumbing. We would return. read more

Furnace Creek Ranch - View from the balcony - Hotels Near Me - Death Valley, California

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