Get rid of the air fresheners. I would have shopped longer but I feared damage to my health…read more This place is intolerable if you have ASTHMA, LUNG ISSUES, AUTO IMMUNE DISEASE, PREGNANT, any other breathing issues. The level of scent in the air is incredibly toxic and suffocating. MY MOM HAD AN ASTHMA ATTACK AFTER 3 MINUTES IN THE STORE. Many people I know cannot tolerate air fresheners. IF YOU CARE ABOUT YOUR HEALTH, DO NOT SHOP HERE.

This is going to be a long one and it's the abbreviated version. I would like to point out that…read morethis is only my third negative review I've ever written. Not much has made me feel that dissatisfied and dismissed. But, this time. I mean, people have their limits. Let's start at the beginning... This was my first and only purchase from At Home. I purchased a $100 gift card weeks ago, on or around November 20th. The only notification I received was an automated email confirming the order. It never arrived and I was never charged - until one morning earlier this week. A charge for $100 was added then canceled a moment later (weeks after the order was placed) according to my card company I still have received no gift card I have also received zero communication from anyone at the company. In fact, they have made it as difficult as possible to communicate with a human customer service representative. Zero interest in assisting customers. Better for us to get busy and give up so they make more money. Total customer care failure I opened a complaint ticket and I received yet another automated email notifying me that my complaint wasn't in the right dept. So I had to file ANOTHER complaint and got ANOTHER auto email saying it had been received. The only human contact I have had is when I finally got someone (after 4 attempts) to pick up the phone. She told me a gift card had shipped on the 11th of December! That's the first I was hearing about it. She did not address any of these issues I've discussed above and brought to her attention. She did not give me a delivery date. She offered no assistance with my dissatisfied feedback. Is this the closure of my ticket? The feedback vacuum AND the overall buying AND customer service experience has been genuinely appalling. I've never experienced anything like it Honestly, I've never had a company treat me so unimportantly or insignificantly before. Especially since I've gone out of my way to show this company patience and extend a little good faith while waiting for some sort of attempt to retain me as a customer. So much for that As things sit currently, I just received a one sentence email from a "Customer Service Specialist" that simply said, "We sincerely apologize for all the inconvenience." No sign of a gift card yet, or even a charge, or shipment confirmation notification. We'll see how it goes at Christmas when it's time to give my sister her gift card since... I still have received no gift card Yes, seriously. This is all about a simple gift card Avoid this nightmare retail experience at all costs UPDATE: Was sent yet another automatic email response when I asked why I STILL HAVEN'T HEARD FROM ANYONE. It's officially been over a month and I'm no closer to a resolution than I was when I ordered the damn thing. Ugh!

We had a very disappointing experience with S&G Carpet…read more The initial installation was extremely poor, staples and nails and screws were left exposed on the carpet and also thrown on the floor (a safety hazard, especially with small children), debris wasn't cleaned up, and there was even a spill that was not disclosed until we pointed it out. The carpet also had to be redone due to workmanship issues, requiring multiple return visits and extending what should have been a straightforward project into several days. (Install was Monday and was finally properly completed on Thursday) While the company eventually sent a different installer to correct the work (2 more times), the process to get there was frustrating. Communication from management was argumentative and combative at times, to the point that I did not feel comfortable meeting alone and asked my husband to be present. The tone of the interaction was noticeably different in person. We ultimately reached a resolution, but it took far more effort than it should have. After spending nearly $8,000, the level of workmanship, professionalism, and overall experience simply did not reflect the value we were promised. I would strongly recommend closely monitoring any work done and documenting everything if you choose to use this company.

The installers were very precise and thorough. Very knowledgeable and helpful. They worked a…read morelong, hard day to get our floor down. Excellent service.

Our search for affordable home furnishings brought us to the warehouse that is Arkansas furniture…read moremart. The salesman was very nice, kind, and not pushy at all. He could see that we were hesitant about the selection of beds and was quick to remind us of the financing...and even offered a discount. The store itself was very cluttered. There wasn't a clear layout or direction in which to walk through. As far as cleanliness, I did see a dead roach on the floor, but didn't have the gut to tell the salesman. Although we didn't purchase anything this time, I would probably go back and browse again when looking for our next piece of furniture.

LOVE this store! We…read morefound a couch/love seat set they posted on Offer Up and fell in love. Realized they closed at 6, but we called at 6:05 and they welcomed us to come on over. Everyone was super friendly, not pushy at all, and didn't rush us one bit (despite us being there past close). We decided to look around for another 45 minutes because there was such a variety of beautiful, brand new furniture for a fraction of the price compared to a big name store. We got an additional discount even though the furniture was already marked down. We are VERY happy and we will definitely be returning customers. I would recommend this family owned business to anyone! 5/5

The "mother" who helped me was friendly however overwhelming and wouldn't let me shop without being…read moreon my hip trying to sell me on everything. I rated 2 stars on the overall experience on the price tags not on many items. The "owner" was called a few times and the prices kept changing. I was furious and walked out. I told the "mother" I was extremely disappointed and she apologized. The owner was "a minute or two" based on the phone conversation from the store when I left. Honest pricing goes along ways. I do think this place has nice cool stuff. You lost a few thousand dollar purchase as I spent my money elsewhere within hours.

Outstanding service. Used this company for many years. They outdid themselves with this latest…read morerecover of my husband's 54yr old pool table!

Walked into this store not knowing what they sold. So if your looking for cowboy boots this store…read morehas many different brands. Woman,children and men boots lots to choose from. I seen lots of kool stuff in here, they sell furniture and all kinds of clothing. Will be coming back soon.

From the owner: We're all about quality furniture that shows our connection to the great outdoors. Those looking to…read moreoutfit their homes, cabins, lake houses, lodges, and man caves find that we have a large selection of one-of-a-kind wood and leather furniture pieces -- they even get to choose the size and finish of whatever they pick out. Alongside matching decor, our store is full of unique items and great savings. Plus, people looking for high-quality boots and Western apparel can find those too at Boots & Spurs, located in our same store. As customers shop, they rest assured knowing that if they don't see the furniture they're looking for, we'll have it custom made for them. With items that reflect your way of life, we invite you to follow us -- we're heading Back to the Ranch.

Hey...just a quick shout out to Vic at the Rogers location. Today (7/4/26) my wife and I went…read moreshopping for a new bed and a new couch. We chose only to get the couch. Originally, we had thought to buy a power reclining sofa, but this young man Vic talked to us and listened, and found out our needs, and he led us to EXACTLY what we needed. In fact...we walked out of the store overjoyed with our purchase. We ended up with a reclining couch and a reclining chair for about $500 less than what we would have spent on one item. This young man Vic deserves a raise! We were happy to meet him and we look forward to goIng back to get the bed at a later time. We highly recommend Vic and the kind sales associates at Hank's! They are top notch!!!

The furniture and delivery were ok, but I was promised 2 King Sized pillows and never got them…read more The salesperson, Joseph Beatty, blocked me after promising to deliver them repeatedly. Calling the store was no help either. They'd say someone would get back to me, and they never did. Months later and I'm still waiting.

Can you hear the jingle - "Haverty's has it... we've got it all!"…read more This store has good quality Furniture at decent prices and good quality - plus helpful associates too. They offer delivery assistance and have good store hours in a convenient and central location close to the interstate.

Mario has saved my special medical chairs more than once. Very thankful to see Mario this morning…read more He is a credit to your company. Prompt courteous service call. Thank you Havertys for your friendly customer service from start to finish. Best Wishes from Michael and Susan Small