We are new to the are and have been shopping all over Rogers, Bentonville, Springdale and…read moreFayetteville for some new items for our house. We found a very warm welcome and wonderful guide (Angie) to show us around. Within a short amount of time we found several pieces we have not been able to find anywhere. Here knowledge of the furniture, builder and time frame to order was excellent. I am certain we will be back to finish our new home purchases.

I absolutely love Southern Loft! Moving from Texas and remodeling a home, I was so thankful to…read morefind this store. The staff are the best in customer service, display, and in offering high quality furniture and décor. They take the guessing out of design and make it fit right into your home and budget. Southern Loft goes above and beyond just selling, they make you feel welcomed and once you step foot in their store, it makes it hard to shop anywhere else!

Greg went way,way out of his way to help me TRY to secure parts to replace my fireplace logs remote…read moreand sensor. Although he did not get the sale, he SOLD me on his customer service. We looked at numerous websites and we think we found a place that I can order from. Again, he doesn't get the sale. So, if you need info on fireplace logs that need attention I would highly recommend Greg at Jack Wills. Did mention I drove up from Fort Smith because no one there would help us with parts. They just wanted to sell a replacement log set.

Our Tropitone swivel rocker had a broken spring which was not covered by warranty. Greg obtained…read morethe necessary part for us and put it on for a nominal fee. Great customer service!

Can you hear the jingle - "Haverty's has it... we've got it all!"…read more This store has good quality Furniture at decent prices and good quality - plus helpful associates too. They offer delivery assistance and have good store hours in a convenient and central location close to the interstate.

Mario has saved my special medical chairs more than once. Very thankful to see Mario this morning…read more He is a credit to your company. Prompt courteous service call. Thank you Havertys for your friendly customer service from start to finish. Best Wishes from Michael and Susan Small

Ok.. so we've bought many a things from here. I will say this table is the worst…read moreconstructed/finished table I have ever seen. Welds are horrible, angles are wrong, and wood was not hinged correctly. Quality and workmanship is not worth the cost. Attention to detail is terrible. How could you let this go out the door? At least paint the nuts and bolts! Terrible is all I can say!

Our 66" Shiloh dining table arrived yesterday and we're very happy with it! It fits well in the…read morespace and looks beautiful. We're eager to enjoy it with friends, drinks, and conversation over dinner!

I see I'm clearly not the only person having issues with these furniture protection companies,…read morebecause this is EXACTLY how they steal people's money. They sell you these "protection plans," maybe come out one time, spray some mystery liquid on your furniture, and then when the issue comes back, suddenly they have an excuse why they can't help you. In my case, I bought a dining set with light-colored cloth seats. We have a toddler/granddaughter, so naturally there were a couple stains. I filed a claim, they came out, sprayed something on the chairs, the stains disappeared, and they told me if they came back to call them and they'd look at another solution. Fast forward a few months. We barely even use this dining table except for holidays or cookouts. After a recent barbecue, there were a couple NEW stains added from little barbecue fingers, but I also noticed the ORIGINAL stains had bled back through the fabric where they previously treated them. I pulled the original claim photos, and you can CLEARLY see that part of the staining is identical to the original damage they "fixed," plus the few newer spots. So I call them, explain this, and they tell me: "Unfortunately, this is considered an accumulation of stains." No... unfortunately, it's not. What you're calling "accumulation" is literally the original stain bleeding back through after YOUR treatment failed. Your own photos would prove that. But instead of honoring the warranty, they just make up wording to deny the claim. So essentially: * They didn't actually fix the issue the first time * The damage returned * They can verify it returned from previous claim photos * And now they're using that same unresolved issue as the reason to deny coverage Absolutely insane. And did I mention when you call Sam's and tell them what's going on, they pretend to listen and care and say, "Oh, we'll write this down and let a manager know." Well apparently LOTS of people have been "writing it down" and LOTS of managers have been "notified," because judging by these reviews, this has clearly been going on for quite a while. At this point, throw the whole furniture store away So here's my honest advice: Buy the furniture if you want to. It's decent enough for a few years. But DO NOT waste your money on the furniture protection plan. It's smoke and mirrors. Zero stars if I could.

I bought an electric swivel recliner built by Parker House in January 2025. After a couple days of…read moreuse I noticed the arms were sinking in the middle. After a couple weeks the arm padding seemed to be gone and the indentation was about 1 1/2" deep. I should have notified Sams at that time but I can fix most everything so I bought some arm covers. Well the arms were not enough of a problem then the seat springs weakened to a point that I was sinking in my own recliner. The 12 month warranty period is over by a couple months so Parker House is off the hook. The employee at Sams said I could bring it to Sams and they would give me an estimate to have it fixed. I had already paid over $800 for the recliner and now I would have to pay to have it fixed. Well that's the last time I will step foot int Sams and I certainly will not be buying any Parker House products. $800 down the drain.

Elena was the sales associate who assisted us. She handled our transaction with expertise through…read moreto facilitating same-day delivery of our sectional sofa. We will be sure to seek her out for any future transactions with FFO in Springfield, AR. We received heartfelt follow-up with Josh the store manager.

Very friendly staff. Our salesman was Bryan and it was a pleasure working with him. They listened…read moreto our needs and worked in our budget. They did not constantly try to upsale us. Manager there worked with us very much. Prices were almost half of everyone else. We will be back and highly recommend this be your first stop for furniture.

Came in here in 2020 and was looking for a new bed. We found what we was looking for plus we saved…read more50percent off the total we spent. Great selection of beds and the pillows they sell from here are some of the best I've ever had. So if you're looking for a new bed and sheets you need to come here.

I have no idea how these guys have no reviews here yet - they are AMAZING…read more Here's my saga: Where to start.... these guys are the only ones that I've found anywhere near SC that has a particular bed we wanted. The smart bed. It is amazing. So they have it, and it's on sale for half the price that it would be if you bought it straight from China! I thought it was too good to be true. Nope. Then I had a bad feeling that they wouldn't actually ship it to me since they're in AR. Nope again. If you order online and you're in a different state, the website doesn't take into consideration that you might need to pay for freight shipping, so you might want to call first. They still are very inexpensive with freight shipping. Anyway.... Thomas and the guys are amazing. We had a snag with South East Freight Lines, but they were diligent and put up with me asking excessive questions with grace and poise, and WE GOT OUR BED YESTERDAY. It's amazing. I can't say that enough. These guys are first class all around. I will never buy from a local place now.