Customer service is phenomenal. We bought some "composite/poly" outdoor furniture last season. One…read morepiece started to show some distorting. We mentioned it to them just in passing and before we new it he was ordering some parts to remedy it. Seems this season the maker realized the issue and changed the design. Now we have the parts to fix and all is great. Thanks Jeffrey. You guys are great. We will be back. Maybe for the "bar".

Nice stuff but very expensive. If price is no concern this is your store. I couldn't even afford…read moreclearance items.

Spoke to a sales associate named Bill who was rude while we were on the phone and just hung up on…read moreme. Was going to purchase from Ashley but not anymore from that situation.

I feel like a lot of people only come to bring bad news... I was going to vote 3 stars but I see…read moreall the 1 star reviews that seem unfair. I gave an extra star just for that. If you get a good item at a good price and have bad customer service, you cannot give 1 star. I knew walking in we would be followed around and talked to instantly. It's a commission job, common sense people. The store is huge, beautiful, neat and clean. Laid out nicely with tons of variety. Blake talked me into more than I wanted, good job! I love the couch and glad he talked us into it! Couch was late, day passed, then two, then three. Finally showed up. Halfway through my order I called to check on my order and I asked once my order comes in how long for delivery. A lady said "a couple days". I stopped in a week later and added a piece to my order and asked the same question and was told at least 10 days. Let's get on the same page people! Delivery went great other than when they showed up they didn't come and knock or introduce themselves. They backed up and dropped the loading ramp right on my landscaping light and broke it. I told one guy and all he said was "He did that". If he would've dropped me a $20 I would probably give 5 stars. All in all I will shop here again and am very happy with my couch, just got a couple areas to focus on.

I came in yesterday after going to Bobs only to find out that "in stock" doesn't mean in stock at…read morethe store, but at their warehouse in Chicago lol. I needed a full bed frame for our spare room since family was coming. I needed something same day or next day. I called to check what they had and Stevie helped me over the phone, going through all my options and what they had in stock. She had what I needed! So we headed over and made the purchase. I got a bed frame, the metal frame, and box spring for $350! Great price! She was great! The process was quick and she went above and beyond helping us. 5 star service! And Aaron at the store was so nice to help us tie down the box spring to the car. We made it home just fine and had everything we needed. Will definitely be back! Thank you Stevie and Aaron from American Freight!

Walked in store was in there for 15 minutes. Nobody asked if we wanted help nothing very poor…read morecustomer service. Walked out went bought our product elsewhere.

Piece by piece we have been finishing our home with furniture purchased from Welcome, and have…read morenever been disappointed, they truly are a "you get what you pay for" furniture company, not the cheapest, but you pay for quality that can be passed on through generations. Thats what you get. Heres a photo of out most recent set. We love them!!! Thanks Ryan!

We have purchased furniture from Welcome Furniture more than once. We LOVE the quality, and don't…read moremind waiting for it if we have to. We have both bought items in store and items that were made to order - a bed frame, nightstands, a dresser and a coffee table all out of white oak. We have never had an issue with any of the items, some we have had for years. And we have had multiple friends compliment us on how stunning it is and shop there as well. I see they have some bad reviews and understand everyone has their own experience, and furniture shopping is expensive so it can be frustrating when there's an issue. But also want to share with others that it is not always the case and we are very happy with all of our furniture purchased. Would hate someone to pass them up because not enough people leave reviews. They have been around for a long time so I know we are not the only happy customers.

While I had great customer service by Tim in the store the aftermath was not so great. Got my…read morefurniture delivered 3 weeks after purchase, that's fine no big deal but they shattered my storm door when they delivered the furniture. It has been over 2 months and they still have not replaced it! Lots of back and forth on the phone they say I will be getting it next week but seriously disappointed with how they handled it.

First time here as I had never been to Dock 86 before. I needed to use bathroom and was directed to…read moreHom furniture Right by the free cookies. I basically just walked around and looked at Cute home decor. I was asked twice if I needed help. At least I was acknowledged. The Prices were high and they had clearance on citronella candles which I didnt need. My friend asked me what Dock 86 meant I just said when they 86 something on a menu they clear it. I assume this is Hom Furniture's clearance as it is connected to their store. They bake cookies on site and are free along with fountain pop, Apple juice and water. I didnt buy anything but just killed time and now I can say I shopped at Dock 86.

Awesome people, furniture and pricing is much lower than any other furniture retailer. I will buy…read moreall of my furniture from them forever. Highly recommended checking them out, they have multiple locations including a new one in Otsego!!!!! 5Stars all day long!! Trevor an owner was such a pleasure to have him helping us

From the owner: Dream Home isn't just the name of our store. It's also what we aim to help you create after each…read morevisit. Our entire business model is based on giving you a wide variety of quality home furnishings and mattresses at amazing prices -- the lowest possible, actually. The items we have are rare in terms of their quality and cost, which means they tend to get snatched up pretty quickly. However, this also means our inventory is constantly changing so you can find something new and exciting every time you come by. We even price things by the set so you don't have to buy them individually. It makes furnishing your space that much easier and more affordable. Our friendly staff isn't here to sell you things you don't need -- they're here to help you find deals within your budget. After all, this is the place "where everyone can afford their dream home."

Having purchased a house last year, I have needed to buy so many things including furniture, rugs,…read morelamps, tools, and random other stuff. This place has so many things for such affordable prices. Some of the items are brand new and even with the tag still on and some are more antique used items. The stock of what is available there is so random and can very depending on what they receive but they generally offer a selection of couches, tables, chairs, rugs, bookshelf's, and appliances. However, the best deal there are the lightbulbs. 4 bulbs for 99 ¢. Unbeatable.

I didn't buy anything, but I left impressed enough (by the inventory) to put it on my list of…read moreplaces to shop again and/or recommend. There's a good variety of used and new items, along with various categories of goods.... big and small. Pricing varies as well, but you can bet your paying less than retail price. Some of the basics: sofas, artwork, rugs, paint, bedframes, lightbulbs, patio furniture, Some of the interesting: church pew, chandeliers, fancy stoves, building material (flooring, fixtures, cabinets) Some of the little things: command strips, paper towel holder, bath mat, frames There's so much, and you never know what you'll find during your visit so check it out. I will say, staff didn't seem warm and friendly (ie a smile, or offer to help), but at the same no one was directly rude. I gather if you ask for help, they'd assist. I noticed by the bed frames, a sign that said they have tools to disassemble, but you had to do it yourself, which is still helpful since some places wouldn't even offer that.

Cody is the man at Ashley! He help my wife and I furnish our house within our budget. No pressure…read moreon any sales. Very knowledgeable on the pieces we wanted, from the stitching to the leather and fabric. He got us an early delivery date which is awesome. So look for Cody when you swing in!

Wanted to go window shopping with my fiancé for future options since we are moving soon, and a man…read morein a suit made us feel really uncomfortable and unwelcome. Basically stopped us dead in our tracks as we walked in and told us we wouldn't find anything here. (we weren't dressed up nice as I was feeling under the weather, felt very targeted) Very rude. Will never come back to this place again.