My husband and I spent more than a month researching washing machines after our 5-year-old…read moreWhirlpool died. We decided on a Speed Queen as they get the best reviews for longevity. Today, we decided to bite the bullet and head out to stores that claimed to carry Speed Queen. Best Buy lists them on their website but have none in inventory. You'd have to order them and wait for delivery -- one to 2 months. Same with Home Depot. But, Ken and Kerrie's had a set in stock -- they were actually less expensive since they didn't charge for hauling away the old set and included hook-ups. But best of all -- they delivered the set to our home three hours after we swiped the credit card. Tonya handled the transaction and was so pleasant and extremely helpful. She warned us that the Fruitland Park stored doesn't service the machines but -- that's no difference from Big Box stores. We bought a washing machine and dryer, had it delivered and installed and I'm already on my third load of wash -- all in less than seven hours. As a sidenote, the last time we ordered an appliance from Lowe's, the company set up a delivery date -- and did not deliver -- THREE times over the course of two weeks. Our experience with Ken and Kerrie's (and Tonya along with the pleasant deliverymen) is ... pinch us... we can't believe what a smooth transaction this was!

A couple months ago I purchased a Speed Queen washing machine for over $1600. The owner said this…read morewas a commercial grade machine that would last for 15 years. It has lasted a couple months and now it isn't working right. It keeps spinning. When I spoke with the owner she told me to contact Speed Queen directly. They don't answer the phone. I went to their website and searched for local places to repair this machine since it's under warantee. Only one place will service our area and they can't come out for almost 2 weeks. Their driver/repair person only comes to our area every so often. I just called the store asking for help and spoke with someone who was very rude. It wasn't the owner. She told me to contact Speed Queen even though I told her nobody is there to help. She is unwilling to help me. They made their money on this sale and don't care about helping me now.

Dan was excellent in explaining and demonstrating the value of inflatable mattresses with regard to…read morereleasing pressure off the back and shoulders and legs. Also, he demonstrated a partially split mattress to replace our current full split mattress. Extremely helpful and professional.

The Neo chair is an amazing experience! beautiful chairs and amazing experience with Roberta!read more

Dianne was a pleasure to work with, very professional and knowledgeable. Thank you…read morePaige Fleming and Ted Rodriquez

Me and my wife were looking for a dining room table and console for our new home. Tony our…read moresalesperson was very helpful and professional and was not pushy at all. We were very pleased with the whole process from purchasing to delivery. I would highly recommend this company for great looking furniture and service.

Clevon was very helpful with my selections. Very professional and considerate for my needs. Thank…read moreyou Clevon.

I want to recognize three exceptional associates at City Furniture who turned what could have been…read morea disappointing situation into an unforgettable customer experience. Kellie Redman at the Lady Lake store went above and beyond to help me find a specific piece of artwork I had my heart set on for my new home. She found it at the Ocoee store on display as it had been discontinued. The manager Matt Miceli was going to Orlando and he stopped on his way to get this art and drive it to Lady Lake the following day for me to pick up at a much closer store. I loved this so much I wanted another one as it would be perfect in my guest bedroom. However, this was discontinued so there was only 1 showing in Florida. Kellie didn't give up--she called and emailed multiple City Furniture stores throughout Florida in an effort to track it down. One of those emails reached Shannon Gazzier at the Sarasota store. Shannon located the artwork, immediately contacted Kellie, and made sure I was able to purchase it. Since Sarasota is nearly three hours away, Shannon went even further by offering to have her husband meet us closer so we could pick it up. That level of kindness and dedication is something you simply don't see every day. Because of Kellie, Matt and Shannon's teamwork, persistence, and genuine commitment to customer service, I was able to get the perfect piece for my home. They truly went above and beyond, and I will never forget this incredible experience. Thank you, Kellie Redman and Shannon Gazzier and Matt Miceli for setting the standard for outstanding customer service. City Furniture is fortunate to have associates like you, and I will absolutely continue recommending City Furniture because of the exceptional care you both provided.

Great customer service! Family owned businesses, knowledgeable father and son takes time to explain…read moreeverything. Purchased outdoor dining table and chairs. Got delivered and assembled at no extra cost. Highly recommend!

Justin Musick down at The Villages store spent a lot of time with us discussing the different…read morebenefits with the different grill displays. We ended getting the Tahiti model & we love it! He walked us through financing options and explained the order, delivery & set up process & timelines. He was super helpful & made this an easy purchase. Thank you Justin!

Main Street Antiques is one of my favorite shops to stop in during the annual Leesburg Bike Fest…read more This antique mall/shop is on the smaller side but they do have plenty to offer. Some of the items that sparked my interest on this visit were the stained-glass lamp, the original art work (blowout sale 50% off), the custom hand-made jewelry, a unique selection of piano music, and several vintage lighters. The staff here are very friendly, and they do have a public restroom and air conditioning which is great because there is literally no shade to be found in Leesburg. The bad news is this Antique store is closing down because the building is being sold. Its sad to see this place go after all these years but hopefully the small businesses located in this Antique mall/shop are able to find another location here in Leesburg.

For an antique mall, this one is on the smaller side. Unique selections, but lots of smalls. I came…read morehere today and it seemed some booths were having sales, without it, unless you really dig, the prices seem on the higher side. Many booths seem to have "newer" antique stuff, geared more towards the 1950s. This shop is in an actual old building, so there isn't central AC, lots of small fans everywhere, which seem to keep it decently cool inside. Only bought a few items today.

Darling darling store. I do love the shabby chic look. I wish someone can march in my house and…read moredecorate a room or two in everything at this store. No expenses paid of course. Nope that won't happen, but I can dream. The decor and everything in this store like apparel, jewelry, accessories etc. are top notch beautiful. Check it out, you will adore it. The people working are extremely personable as well! It's a win win!

Ruffles N Raspberries is a beautiful, well managed, Shabby, Chic, and more shop in downtown…read moreLeesburg. Everytime I go I must take my time and look at all the great merchandise shown throughout the store, is it is always changing. The owner does her own hunting and picking for the most beautiful pieces of furniture, big and small. Her talent with restoring through the paint brush is exquistite. The beautiful embellished pieces are one of a kind, from clothing to canvas organizers, inwhich the owner creates herself. This is a must see destination whether it is for a feel good experience, a piece of furniture you need (or didn't know you needed until you saw it!), or a gift for yourself, or for someone else. Definately an A+ in my book!

As soon as I walked in I was "nailed" by a salesman…read more He was a very nice salesman and really took care of me and asked a bunch of questions to figure out what I was looking for. I liked the furniture that I saw ...but....

We had a wonderful experience at the Havertys in The Villages while shopping for a new recliner…read more Our salesman, John, was fantastic - he was professional, patient, and helped us find exactly what we were looking for. We were also very happy to find out they offer a standing military discount, which makes their already good prices even better. We aren't quite ready to pull the trigger for a month or two, but we will definitely come back to see John to finalize the deal. Highly recommend asking for him!

Do NOT purchase from this store! We picked up two $1200 recliners yesterday (because their delivery…read morefee is a non-negotiable $189!) and within 5 minutes of the first time using the massager we heard a loud POP in one of the chairs and the massager, lumbar, everything completely stopped working. Called this morning to let them know we already had a warranty issue. Was told that we could bring the back of the chair into the store and they'd replace it with the one ON THE FLOOR! Decided to just return both since their customer service is so terrible. Thank goodness we did because if we'd waited until tomorrow they would have charged us a 25% restocking fee to get a refund! And if we'd waited till the fourth day we wouldn't have had any recourse at all. Prices are high, customer service is terrible and their return policy is ridiculous. Don't waste your money or your time!

I bought a sofa for over $1000 and the seam is already coming undone. Badcock sells absolute junk.read more