I ran into this store by accident and after visiting, here's what I understand. Ballard Designs is…read morea company owned by Williams Sonoma, and has a similar feel to it as Pottery Barn. This is the first outlet in Louisville and was originally announced as a temporary location; however, it must be doing well enough to have stayed in place. It took over the space vacated by the now bankrupt Steinmart. There is nothing fancy about this spot. It very much feels like a dumping site for furniture and is organized by type/room. It is a land of rejected, broken pieces. The signage attempts to excite you - 50% off or more - but then you flip the tag to find out it is still outrageously overpriced on top of being broken. The facility is large, and most workers were either at the front desk or helping people wedge items into their trucks. I appreciated watching the quiet nature of the staff today as a customer carried on a conversation with the customer service team via her cell phone. She was a lot to handle and you could tell they didn't want to escalate the situation. Apparently this spot has a following. Bring a large pocketbook ... and duct tape.

This is a Ballard Designs outlet- shoppers can score great furniture/decor at a great discount!…read more While shopping, I found a rug for my son's nursery at 80% off the listed price. I would advise shoppers to thoroughly inspect the furniture before purchasing, as some of the items are damaged. Staff are friendly and helpful!

I have been thrilled with all of my furniture purchases from Bliss Home and look forward to finding…read moremore quality pieces in the future here. Their furniture is reasonably priced and very well-made. The outlet side of the store is awesome for finding discounted pieces. As far as customer service goes, Kimberly was fantastic in helping me to find exactly what I've been looking for. She was attentive, helpful, honest, and knowledgeable - but most of all, she is not pushy and didn't make me feel like I was being stalked while shopping like many other salespeople do ;) highly recommend this store. Thank you, Kimberly!

Awesome store with a great selection of furniture, are and decor. Highly recommend for someone…read morelooking to explore a store that has unique, trendy designs. Kimberly was exceptional to work with.

Put this store in the category of your Garden Ridge/at home stores. This past weekend was the first…read moretime visiting this store. As I browsed the store & started picking up things to buy, I was sure that I wasn't going to get out of there for less than $50. My final bill was only $14! Some things are dirt cheap. Other things are cheap, but way too expensive for what they are. Other things are just expensive. My biggest advice for this store is to only go here when you're needing something for your home. If you go aimlessly looking, then you might come out with more than a few things that you didn't need at all. This store did seem more organized than at home. It's also much smaller. I still spent nearly 2 hours in the store looking at things, but that beats 3-5 hours in a larger comparable store. I'll most likely be back, but it'll be when I'm looking for something specific.

On a cold rainy evening after filling out belly we decided to stroll into OTP to see what we could…read morefind. After ooohing and aaahing over all the spring and summer lights and the great patio furniture we made our way to the wall decor. I believe we were there for what felt like an eternity. I still didn't have time to make it down every isle. There were paintings and candles and trinkets for days. You can buy linens and coffee mugs, a new broom or whatever you might need and the prices here are reasonable. There were a few isles that I'd noticed were clearance. I love a good sale. Then again who doesn't. This is a must browse even if you don't buy. There is so much to see.

Can't recommend the Carpet Mart highly enough. Stellar performance by everyone from ordering with…read moreJake to the installation team- Nick Mike and Austin. Competitive pricing for high quality carpets. Expert attention to our home. Nick even repaired a gap in basement vinyl and loose subflooring that he noticed. This is THE installation team to hire. A++++

Thoroughly impressed with the customer service and professional carpet installation. I absolutely…read morelove the new plush black carpeting we had installed this week. It's exactly what I wanted and was impressed that the salesman (wish I had saved his name) proactively reserved the roll of carpet that he could see was in a warehouse in California. We had to get a pool table moved out of the way and they recommended Rack 66, who were also very professional. The carpet installation took 2 days and those installers worked very hard. They moved some very heavy furniture around without complaint. The whole experience was top notch and I highly recommend Carpet Mart.

I was in town visiting my best friend since we were 12 years old and she took me to this delightful…read morestore. So many beautiful, unique items. From Jewelry to crystals to candles and clothes. Really a great selection of items. The sales woman was so friendly and kind. I purchased a beautiful butterfly made out of resin and it's gorgeous. You will be delightfully surprised as there is truly something for everyone. The prices were reasonable too. What a great find

Classy and unique items are sold here neatly and well displayed. I bought items for myself and a…read moregift for a friend. I discovered this well intentioned shop during Nulu Fest.

Personal attention and in depth knowledge of the rugs. A huge selection of quality and beautiful…read morerugs

If I had more stars to give, I would!! Amazing selection (I wanted everything) and even better…read moreservice. I went in needing three rugs and walked out with three rugs that I LOVE--and feel great about each one! Dixie is a godsend and Yasir and Emilio made sure delivery and placement were seamless. Note that these rugs are not cheap, but are an investment that you'll have for generations. That said, it appears they have a wide variety of options for most budgets. And again, the service is exceptional. HIGHLY recommend.

I cannot recommend CSM Custom Rugs enough! We were sent here by Carpet Mart when they didn't have…read moreexactly what we were looking for, and Steve and his wife went above and beyond in helping us. The first runner we chose for our stairs came in with the pattern incorrect (the stripes wouldn't line up). Steve want to bat for us over and over, trying to get them to make it right. He gave us regular updates and was so communicative. We ended up having to chose another, and Steve spent hours installing it perfectly. It's gorgeous and I couldn't be happier! I highly recommend this family-owned local company!

From the owner: CSM Rugs specializes in quality carpeting and handcrafted-area rugs made to your specifications and…read moredesign. In addition, we offer a full-service carpet workroom that includes binding, serging, fringing, and repairs. We also offer top-quality carpets which include wool, nylons, sisals, and synthetics. Family-owned and operated since 1987, we are committed to providing a quality product at a fair and reasonable price. All workmanship is guaranteed.