They are not professional at all. They came to deliver my bed at 8 pm no call, just showed up. Then…read morethe bed was broken straight out of the box. So I had to sleep on the mattress on the floor, I was told they would get me another frame the following day, then nothing. I do not recommend this place to anyone.

Great selection easy process in and out in a matter of minutes. Service was quick and easyread more

Helpful and knowledgeable staff. Mattress delivered as scheduled and at a great price.read more

I recently came in to look for a larger version of a mattress I'v had for the past four years…read more William Dean is the salesman who approached me with a smile and offered his assistance to me as I took on the daunting task of deciding what bed to commit to for myself and my husband. He made the experience enjoyable and much less painful then I had expected my visit to go. William asked some basic, but necessary questions, took his time to walk me through all of the options best suited for mine and my husbands sleep comfort needs and educated me on some important selling points of a mattress purchase. After narrowing my selections down to two contenders he gave me his honest opinion of which direction to go based on what he had learned about our needs, however, did not push a sale on me, which I greatly appreciated! My husband and I ultimately came back to William for a second look the following day and made a very happy purchase of our very 1st Tempurpedic Pro Breeze King sized mattress. I cannot recommend anyone better than William for assistance in the mattress selection process and greatly appreciate his patience and willingness to get my husband & I right where our sleep needed to be. We highly recommend anyone to visit the Fresno, Ca, Blackstone 2 (Blackstone Ave, between Bullard & Auto Center Dr.) Mattress Firm location to see William for all of your sleep comfort needs and mattress expertise. You will not be disappointed. Thank you William!

We recently ordered furniture from Bobs Furniture in Fresno and could not be happier!…read more Jose V and his partner arrived on time and in about an hour set the bed, dining set and sleeper couch. Job well done

Check out the video. I felt like I was living in the future. Super fun browsing furniture for my…read morefriends room. I thought what he put on the list was within his price range. I forgot the persons name who helped us but he showed great selections. Everyone was kind and I loved the free ice cream. Must check out the high tech movie chair with massage chair !

I have been on the hunt for a supportive back sleeping pillow for a long time. I have owned…read moremultiple $200+ pillows over the past couple years (Pillo1, Kanuda, Tempurpedic, etc) plus about a dozen from Costco, Sam's Club, & Amazon. I wanted to try out Purple so I came into the showroom & tried their Harmony Low for a minute & bought it. Once I got it home I was not a fan of how it propped me up too much & didn't allow for proper cervical curvature. I tried it out for a few weeks to see if my body would adjust & it didn't. Luckily for their 30 day return policy I was able to take it back & swap it for another pillow. This time I opted for the Freeform, I liked that I would be able to add or remove the memory foam to get it to my preferred level of support. The thing I liked most about the pillow was that it has 2 cervical neck chambers along the edges of the pillow that I can fill with as much memory foam that I want to achieve my proper comfort level for how much cervical curve I want when I lay back into it. I also love how cooling this pillow is. I ended up keeping it & my wife snuck it from me for a couple nights & liked it as well so I went & bought her one as well. Thanks so much for your help in getting the right pillow Margaret, you were so nice & such a help. We will be getting a mattress from you in the near future.

I have heard of purple mattresses and pillows and even know people who own them. They have said…read moregreat things,so it is nice that we have a store in town now to try it all out in person! The main reason I came in today is because I am in dire need of a pillow. I've had bad luck finding the right one and I'm getting my neck kinked which in turn is causing headaches. The service is very kind and friendly. I found a the right pillow and with Labor Day discount got it for about $150. The only downfall was Unfortunately, it wasn't in stock and they had to order the pillow for me. It is about a 3-4 week lead time. Overall, it was a speedy service to get it all situated and they didn't try to upsell me. I'm definitely interested in getting a mattress here soon as well.

I'm really glad we chose to shop at Living Spaces--especially because we purchased the protection…read moreplan. It turned out to be 100% worth it. Our girls accidentally got nail polish on one of the chairs, and the warranty app was incredibly easy to use. The whole claims process felt almost too good to be true--it was smooth, fast, and we received consistent updates throughout. That said, the in-store experience has been a bit inconsistent. At times, it feels like some employees avoid eye contact and aren't very eager to help, which can be frustrating when you need assistance. However, I really want to recognize Jacquees for his outstanding customer service. He was confident, reassuring, and genuinely helpful throughout our visit. He went out of his way to assist us and made a big difference in our experience. Unfortunately, when he asked a manager a question, her response came across as sarcastic and dismissive in front of us, which was disappointing--especially since he was clearly doing his best to help. Pickup was another mixed experience. I understand the process, but I did wish there was a bit more flexibility. I only had one accent chair to load, but I had to wait about 10-15 minutes while two employees assisted another customer with a large sectional. It would have been nice if someone could have quickly grabbed my item instead of making me wait. Overall, I'm very happy with the quality of the furniture and especially the protection plan. And again, huge thanks to Jacquees--he truly stood out and made a lasting impression.

We purchased two couches from Living Spaces when we bought our new home and, unfortunately, our…read moreexperience after the sale was very disappointing. The sales associate who helped us was friendly and seemed knowledgeable. He repeatedly explained the 5-year protection plan and specifically told us that the ONLY thing not covered was dog chewing. We were excited about that because we have dogs and chose the higher-performance fabric. During checkout, I noticed only one protection plan listed on our purchase and specifically asked if both couches were covered. He assured me they were and that the plan applied to the entire purchase. Within about a week, the fabric on one of the couches developed several snags ranging from about 1/2 inch to 5 inches long. The damage came from normal use--jeans rubbing on the fabric and our dogs jumping off the couch, causing nail snags. When I tried calling the protection plan phone number, I repeatedly selected the correct options only to be told that no one was available, despite calling during the hours the automated system stated representatives were working. My husband and I eventually went into the store for help. That's when we were told that only one couch was actually covered and that dog scratches were not covered under the protection plan anyway. We explained that the sales associate had very clearly told us otherwise and that we had specifically asked questions about both the coverage and the number of couches protected. The associate helping us at that time told us the original salesperson was no longer with the company due to similar situations. We asked if the protection plan could be added to the second couch since the mistake was caused by misinformation from Living Spaces. We were told management would contact us. After more than a week, multiple follow-up emails, and repeated check-ins, we were ultimately told that coverage could not be added. What is most frustrating is that Living Spaces acknowledged the salesperson was no longer with the company due to similar issues, yet the burden of that mistake was placed entirely on us as the customer. In my opinion, it is the responsibility of a business to properly train its employees and ensure they are providing accurate information. If an employee repeatedly makes mistakes significant enough to warrant termination, customers should not be left paying the price for misinformation they relied on when making a purchase. Between the fabric snagging so quickly, the difficulty reaching anyone about the protection plan, the misinformation during the sales process, and the lack of resolution afterward, we were left extremely disappointed. We love the look of the furniture, but the quality, customer service, and handling of this situation did not meet expectations. Unfortunately, I would not recommend Living Spaces based on our experience.

Deepika provided me with an outstanding customer experience! I needed to buy a mattress, asap, for…read moremy disabled mom who is currently in the hospital. I'm also caring for my disabled father (who was waiting in the car), and the stress has been quite overwhelming. Deepika made my life so much easier to bear in the time I spent with her. She was very friendly, extremely professional and knowledgeable, and knew exactly what to ask to help me think through my mom's needs. Her comments and the entire experience were so very helpful. I can't thank Deepika enough!

Great experience helpful sales person named John. Made the task of mattress shopping a breeze…read more Highly recommend

Yelp reviews did not disappoint. My memory foam mattress was 6 yrs old and has been killing my back…read morethe past year. The low back pain had been getting worse the past 2 months so I knew it was time to bite the bullet and upgrade to a mattress with springs again. Memory foam mattress are designed to compress so the support just doesn't cut it. I came in on a Friday and Josh helped me figure out which beds would be best for me. After laying on my back and side on at least 10-12 different models, I ended up buying a floor model of the higher end Beauty Rest Black X-Class manufactured 10/2019. Josh was great! I didn't feel pressured by him. I knew what I was looking for and he just showed me options. I knew I wanted a bed with coiled springs. I had done some research and really bed-in-a box just can't provide the support that coiled springs do. Also, many hotels purchase Beauty Rest mattresses and most of the hotels I have stayed in over the past years have been the most comfortable beds. They carry Purple, Aireloom, Beauty Rest (owned by Simmons), Serta and Purple. Josh let me put about half down and then I paid the balance the next day (Saturday). They then arranged to deliver the same day. They hauled off my old mattress and set-up my new one. Josh and the delivery crew were all friendly and professional. I am not sure how cheap of mattresses they sell but it seems like the range is $2-4k. Josh gave me a great deal for my queen mattress.

BUYER BEWARE.... Jordan did not tell me that the mattress I…read morewas purchasing would feel softer in warmer temperatures. The day my bed was delivered was one of the hottest days we have had and this mattress is way too soft. They won't take it back or work with me. Completely frustrated and BIG TIME disappointed. Pat

Me and my fiancee have been shopping for a new bed and we happened on Christian's Mattress. The…read morecustomer experience was exceptional, Scott (I believe was his name) took us through the process slowly and deliberately and really took care of our own interests for a bed. We decided on a bed we think will be absolutely perfect for our needs and are so excited for it to be delivered in the next few days. Scott went out of his way to give us the most for less, and we ended up paying half for what we thought was out of our price range. Incredible experience, I would recommend everyone to shop here. They will take care of you!

Ended months of a mattress search at Christians' Mattress. The personable, informed Danny was a…read morepleasure to work with. He was confident and respected my decision-making boundaries. [I leave the premises, research, then decide] The price, itself, was very fair and I was delighted to buy it locally. I walked away looking forward to sleeping soundly soon. I am grateful I made the decisions to purchase at Christians' Mattress.