Dover Auto Repair has been my mechanic for more than 25 years. Mike now, and his dad, Ed, have…read moreprovided nothing but excellent, trustworthy reliable, and respectful service. I used to live in Dover, but I now bring or tow my vehicle from New Castle. Thank you Mike! Thank you Ed!

I found them very fair, trustworthy, reliable & they did the work as fast as possible. Being a…read moresingle female looking for auto maintenance and repair can be a tough experience, which they seemed to understand and did their best to help me out. I will definitely be a repeat customer

In October of 2025 I brought my 2016 Hyundai Tucson to the Dover, DE location for a set of brakes…read moreand rotors (I can't remember if it was front or back at this point it's been so long) and four new tires. I paid $1600 for the service. About a week later, the front tire on the passenger side falls off my car (due to improperly installed lug nuts) while it's in motion. This caused extensive damage that ended up totaling my car. The company accepted full liability, but once they learned that the damage would cost more to fix than the value of my car, they were no longer willing to fix it. The claims department offered a settlement for what they deemed to be the value of the car. Although, I was financing the vehicle, so I could not accept it. Aside from the eventual conclusion of the car being deemed a total loss, I had to deal with a tow truck driver threatening to impound my car due to not being paid by Firestone. I also had to deal with Enterprise Rental Car threatening to charge my debit card since they hadn't been paid either. Both situations took emotional distress and anger on my part to resolve. The accident happened in October of 2025 and my car wasn't fully evaluated and totaled out until February of 2026. This was a long, drawn out, tragedy that I was made to pay out of pocket for due to the circumstances. Go ANYWHERE else!

We used them for an oil change…read more 7-24-2025 Invoice# 187285, Service Advisor: Brian We just left this shop after picking up our SUV from an oil change. My wife received a phone call telling her that she needed new tires. She told the shop employee that he would have to discuss it with me. He then tried to sell me new tires. He said that they were down to the wear indicator. I told him that I would check the condition of the tires and purchase some when needed. I would shop around for the best value. He interrupted me and said, "WE HAVE TIRES HERE." Duh!!! The name Firestone Tires would have given me that clue!!) My response was "I know, but I will shop around," and I thanked him for the advice. He then said, "NEVER MIND" and hung up the phone. He must have gotten up on the wrong side of the bed this morning!!!! When we picked up the car, the invoice said, "THE CUSTOMER DECLINED TO EVEN TALK ABOUT PRICING OF TIRES." He needs to understand that I wasn't obligated to discuss pricing. We discussed the need for tires, and I told him that I would shop around if I needed some. I was going to give them a good rating, based on the completion of the oil change, but downgraded it to 1 star based on the unprofessional employee behavior. Brian needs more training!!!! I dislike dishonesty.

I need one thing done, they tried to charge me 850$ because the service "called for" 2 other things…read moreto be replaced....absolutely not...especially over a sensor. yea ya got it. Good people tho, but wayyyyyy too overpriced.

I highly recommend Jiffy Lube to anyone in need of service. The staff is fantastic! I went in for…read morean oil change and found them to be very helpful and dedicated to their work. They also replaced my front headlight on my Ram ProMaster, which is notoriously difficult to maintain. Despite not being from the East Coast, they provided me with information about other maintenance options in the area. The service is not expensive, but if you can't afford basic maintenance, the dealership is always an option. A big thank you to Frank, Mike, Ricky, and the rest of the team. I've saved your location in my maps for the next time I'm driving cross-country.

I was referred to Melvin's Garage by a friend. I used to use Patriot Auto and when they closed…read morethe Dover Shop I have had a terrible time finding a trustworthy shop. From the minute I walked in, I could see this was a serious shop! They put all my info in their system and the computer will automatically send me a text when it's time for service and it calbrates it's notifications when it understands it's waiting too long or not long enough It learns to adjust. Work I needed was carefully explained especially when there is a cheaper route that they didn't recommend, and I was explained why the more expensive route was best and offered ways to complete the work over time, at my own pace if I didn't want to spend that much at once. I don't know much about rotors and even after just 1 visit, I had no doubt that what he was recommending was for value over cost and without hesitation, I went with their recommendations. That is what Ilike best! service is fast, and they are all super friendly and courteous and the prices are correct.

They are very versatile. The estimate was very fair and they stuck to it. Great Serviceread more

When I picked up my car it was running and overheating. I spent a lot of money getting my T/A fixed…read moreup. I think it was around $1700. It cost about the same to replace the head gasket. Not sure why they did that. We were friends I thought.

I took my car here for a exhaust manifold gasket. I was quoted $480. I said great lets do it. The…read moremechanic looks the car over calls me to say the one bolt broke and he may need some extra time to get it off. I say sounds ok. I come to pick up my car and the bill is for $800. I ask why and the lady says we didnt even charge you the full price for the extra time it took to get the rusty bolt off. Anyways I paid and drove off. car still seemed loud i look under the car and the exhaust pipe is dangling from near the rear muffler. I look under the hood and my exhaust manifold heat shield is also missing. This guy couldnt bother to tell me the exhaust pipe also needed a weld. It gets even better the work he did didnt even last a month. Car now sounds worse then when I gave it to him except now hes broken my manifold bolts, destroyed my heat shield and charged me $800 for the work. Dont be fooled by him calling you multiple times to tell you what hes doing...hes actually just making sure he informs you he will be charging extra. If you want a mechanic who will just do the bare minimum work on your car that it needs this guy can do it and will be ok to use your parts. If you want a mechanic who will look your car over as a courtesy and let you know what else is an obvious problem and build a long term relationship with you then this is NOT the place you are looking for. Hes also very expensive for what he does. There are other options in Dover

Was looking for a new car service that I could trust and rely on. chose One Stop because of…read morefamily--owned advertisement and history in De. However, I will not be returning. I found customer service to be lacking and service prices high. Very disappointed...but moving on.

One Stop Auto is the absolute best around, they treat me…read morebetter than family and couldn't keep all my junk running without them. can't say enough good stuff about them!!! I've used a lot of different shops in different states over the years and they definitely are my favorite.... if I had a shop I would want it to be exactly like theirs

The staff is top notch and very accommodating! They ordered me a brand new 2023 Yukon Denali to my…read morespecifications. Unlike other dealerships who wanted to charge 10, 20 or 30 over sticker I paid not a penny more than MSRP. My trade-in value was very fair and in fact more than I was expecting. The customer service I received was fantastic including calls and texts prior to my arrival. The car was fully ready for me when I arrived to seal the deal. I have never been treated so well by a dealership and will definitely be back in 3 years when it's time to do it again. Thank you so much!

My car was towed there more than 3 weeks ago for damage to the bumper and muffler from an accident…read morethat wasn't my fault. The parts were ordered and on site 2 weeks ago and i was promised as soon as the parts arrived I'd have my car in a few days. Now 2+ weeks later I went from being one of the next cars they were going to work on to "I don't know when your car will be fixed." Was originally told I'd have my car back by 7/17 and now am being told some time in August...absolutely ridiculous and unprofessional and untruthful. DO NOT TAKE YOUR CAR HERE unless you have the money to rent a car for weeks on end....