Excellent and personalized customer service. My daughter is immunocompromised because she being…read moretreated for cancer so we are hyper vigilant about any exposure risks. I expressed the necessity for anyone who would be in my car to wear a mask and wipe down touched surfaces during my initial call to set up an appointment. They readily replied they understood and accommodated my situation by allowing me to Drive to an area On their property where they were equipped to complete the repair allowing me to remain in the car while they worked on the car externally. The work itself was exceptional! I appreciate their empathy and flexibility and would highly recommend them!

I'll be buying my 4th set of tires here in the next month or so which has spanned the last 4-5…read moreyears because their customer service is excellent. 2002 Dodge Dakota 2004 Infiniti G35 2006 PT Cruiser 2007 Honda Accord (soon to come) They provide quality products with competitive pricing. I've only done business at the Camden location, due to convenience, even though I'm aware they have a West Dover location. Twice in past 5 yrs I've pulled in with a tire to be repaired and they discovered it didn't need any repair after inspection and showing me the screw they removed and sent me on my way with no charge. Their name (Integrity) says it all!

Did not try to upsell me to more expensive tires. Did have great prices, friendly and informative…read morestaff, and quick service. A great experience.

I needed new tires badly. I called them around noon on a Monday and told them what I was looking…read morefor and the price i was wanting to be around. I chose a tire and dropped the vehicle off at 1 the same day. Got a call less than an hour later telling me that it was done and ready for pickup. It cost under $600 for 4 new tires mounted and balanced on short notice. I will definitely go back when I need tires again

Great shop, always fair in dealings. I usually go there instead of larger tire chains. However, one…read morething to keep in mind is that being a small shop, the chances are they won't carry your size if you just drop in. So long as you plan for that, it's a great tire shop.

Great group of people. Very professional. Highly recommend. took care of my tires and very fast…read moreservice

Worst tire buying experience of my life. Terrible costumer service, scratched up my rims mounting…read moremy tires. You get what you pay for

I've had nothing but great service here for a quick oil change. Everyone has been nice and…read morehelpful. The price isn't over the top either. I like that they do an inspection on the entire vehicle so if any issues arise, I'm made aware of it.

They thought they could repair they didn't don't get me wrong nice guys but no it wasn't even close…read moreto being repaired. They found codes and they gave me a list of things to get repaired or replace a mile long still riding fine thanks but no thanks years ago mechanics were better smarter and actually worked believe me they are 10 times better than Hertrich of Dover those guys work in a terrible building

Bought the lifetime alignment a few years ago. Went in about a month or so ago. They never even…read moreadjusted anything and let me leave with EVERYTHING being out of spec. I didn't realize it until after I was on the road. Took it back 3 days later and they magically found a cam pin was broken off so they couldn't adjust the one driver side front caster. Started hearing a popping noise a few days later when I turned it to the left coming from the front driver side tire. Made an appt for 3pm. I got there, explained the situation. The technician said "I'm pretty sure we don't do anything with the control arms during alignments and that we just to the tie rod ends but I could be wrong." Tells me he was down a tech and it'd be about a 30 min wait. I said fine, I'll be back. 530pm I call to see if it's done, he says it hasn't even been looked at and wouldn't be looked at before they close tonight because the only tech he has on after 5pm is a maintenance only tech and can't touch the machine. I'm sorry what!? Whats the point in employing a technician if they can't do full work? Especially since this is likely an issue that you've caused and this is the third time I'm coming back within 2 months! Stay far away from the Dover Firestone. They're putting your safety and money at risk.

Twice I have ordered for Pickup. Time slot selected. Travel to store based on agreed upon pickup…read moretime only to have to wait literally for hours. Today, for instance I waited from 3:00 PM to after 5:00 PM. I called the HELP line and was informed they were 4 hours behind. Finally cancelled the order and LEFT. REALLY SAM....you can do better than this. Perhaps Walmart can help you get it together. They provide much better service. Sam's Pickup has been a real Bummer!!!

I've found this Sam's Club a real help for entertaining and even purchasing regular groceries. The…read morequality of the groceries, especially meats and cheeses, is outstanding and they carry the bread I like in two packs, meaning that even this single person can buy a reasonable amount and put one in the freezer and one on the counter. The eggs are terrific, you can get pasture-raised, cage free or just standard eggs. The fruit is hit or miss, and the selection of veg is limited but what there is, is excellent. I buy the mini peppers, cucumbers and cherry tomatoes, all excellent. Alas, the onions and potatoes are in larger bags than I can use. So I have a friend who likes to split some orders with me. Milk is more difficult, cottage cheese is only in large tubs. Good for a family, not so good if you are a single person or even a duo. There are prepared foods, and party trays. And the sushi is good though it tends to have some kind of hot sauce on it (local preference.) The baked goods are so good, we gift our clients the pies at holiday time, and the cakes are also good. Previously, for our pie giveaway, we had gone up to Costco (a horror show in horror-show Christiana) and the pies weren't any better and were priced a bit more. Getting in and out of Dover Sam's is a piece of cake compared to dealing with Christiana. If you are trying to stretch a dollar or you are doing entertaining, this place is a gold mine. I haven't done much with the non-food items except bought slippers. The dog food is also the one my pooches like and costs less per can. The lines can be long; the self checkout will have an associate to help you and even the full-service line moves quickly. There is "scan and go" but I haven't tried this out (I think you scan items with your phone and it tots up your order as you get ready to depart.) I went two days before Christmas Eve (I know, crazy) and it was quite bearable, though you couldn't get near the rotisserie chickens--the line for the freshly made ones was down an entire aisle. The associates I have dealt with have all been extremely friendly. Summary: If you have a big family or do a great deal of entertaining, the membership will pay for itself many times over. You may find the quality is better than the local grocery store.

Horrible Experience. Scheduled a 4:30 pm appointment for a simple oil change. Didn't leave until…read more5:30. They did not reset the oil change timer. They did not place a sticker indicating mileage for next oil change. AVOID THIS PLACE!!!!!!

I had them install a new set of tires and was very specific that I wanted the old tires placed in…read morethe bed of my truck. When I arrived to pick up the truck, the tires were not in the bed, I had to go over to the commercial side and retrieve the takeoff tires and load them myself. I was also charged the disposal fees for the tires, which I should not have as I didn't dispose of any tires. Check your invoice before paying these guys, they're not proactively ensuring correct pricing.

I was pleasantly surprised at my experience today at Valvoline in Dover, De…read more Auto shops can be intimidating for women but Craig put me at ease from the moment I arrived. He was nice enough to talk me through everything and was not pushy on the price. He explained the various options and what he would recommend. He even helped me find a coupon so that I had the best possible price. Thanks Craig, you are a gem!

Whatever you do don't go to this location especially don't get a tire rotation here. I came in for…read morean oil change and it was recommended per my company fleet vehicle regulations to get one done. They had a new employee perform the tire rotation and you could tell from the beginning that she didn't know what she was doing. She stripped one of my lug-nuts. I wound up being there for hours because they couldn't get the tire off. They had to order a new lug nut. I drive my car extensively for work. She barely finished doing the job. She was ready to have my car pulled out for f the bay before they realized she made a huge mistake. They had to put the wheels on the side they started back to their original position. I had to leave with 1 missing lug nut. They had to order a new lug nut for me. So now I have to return. This was a disgrace. I don't have a problem with a female preforming this job as long as she's experienced which she wasn't and monitored since she's a new employee. Totally irresponsible and unprofessional! I hope she spent lose her job but she definitely needs more training.