The quality of professional service and the economical pricing was appreciative after receiving two…read moreadditional quotes.

The team at Scotti Muffler in Dover went above and beyond! I had been struggling with my car…read morejerking when accelerating, even after a transmission replacement elsewhere. I spoke with Brian, the Service Advisor, who explained they were busy and could only take me the next day. Since I was only in town for the day, I hung up to find another shop. To my surprise, Brian called me back just 5 minutes later and said they could fit me in that afternoon at 2pm--lifesaver! When I arrived, I was greeted by a friendly "gentle giant" who helped get me started until Brian was free. Doug, the Technician, rode along with me to experience the issue firsthand, quickly diagnosed the problem (plus another one I didn't even notice), and had everything fixed within 40 minutes. My car now runs smooth as ever! Outstanding service, great teamwork, and honest care. I'll definitely be back and recommend Scotti Muffler to everyone I know!

PLACE IS A SCAM. PLEASE DO NOT GO TO THIS SHOP. The staff is incompetent and they will charge…read moreridiculous prices. Please read other customers reviews if you arent sure. Took my car here for a check engine light after pep boys told me a solenoid needed to be replaced and they couldnt do it. The owner Chris re-diagnosed the the problem and agreed a solenoid needed to be replaced. He charged me almost $800 dollars and when I picked the car up the check engine light was still on and I now had a completely flat tire. Chris tried to tell me the tire was probably already leaking before I dropped it off despite me having driven hundreds of miles with no issues over the last several weeks. We then discovered there was a nail now in the tire that one of his employees had driven over in their parking lot. They patched the tire and told me they would fix the problem. Chris calls me 2 days later saying now he thinks its just the wiring but it will cost another $600 dollars to fix. He stated its not his fault he didnt fix the problem correctly the first time since "I told him to fix the solenoid" even though he called me and said he diagnosed that as the problem as well. He finally fixed a wiring issue after a week of working on the car and charged an additional $600 because he could figure out the problem the first time. The professional thing to do would have been to correctly diagnose and fix the problem the first time like a competent mechanic instead of becoming defensive and blaming the customer and the charging them twice for your own incompetence. If I could give 0 stars I would TLDR: I asked this guy to fix a check engine light. He couldnt figure out the problem, blamed me, popped one of my tires and charged me twice. I will never go back. Please do not waste your money here.

Took my car to hopefully get it fixed. Was told it couldn't be fixed. Didn't change me anything…read more Was able to find another mechanic that was able to diagnose and fix the problem

Dover Auto Repair, Mr. Ed & now his Son, Mike, has been my mechanic for 25 years! They are…read moretrustworthy, dependable and experts in the business. Thank you for all you do with keeping our vehicles running and your customers safely on the road.

The shop is first rate. Mike is knowledgeable and very helpful during auto break downs. His…read moreextensive and broad knowledge of auto repairs on various makes and models is very impressive. He or his Dad (who retired a few years back) have been taking care of my vehicles for decades. gain, don't know anyone better...thanks Mike!

I enjoy seeing and talking to the same gentlemen each time I have my cars worked on. The guys who…read moredo the labor are efficient and do a great job! The prices could be a little better but I do realize that this day and age everything has went up in price, EXCEPT FOR WAGES!!!

Furrs Tire Dover, Delaware Review…read more Quoted over 4k in repairs for the Jeep we just bought. I inspected it myself and took it to another shop for an independent inspection. I have been working on my own vehicles for 20 years, I went to school after getting out of the military for Automotive Science and Mechanical Engineering; I worked as a mechanic, professionally for years, and I trained as a Maryland State Inspector. And please do respond saying I did the inspection wrong. I have the book right in front of me stating how to do it properly, alongside years of experience. To say what you all quoted was dishonest would be an understatement. All parts you quoted were 4x their actual price, before your discount is applied. The Golden Rule of business is to double the price. Furthermore, you quoted a ball joint job for all 4 ball joints at 4 hours. You then went on to quote an additional 3.5 hours for the tie rod, tie rod ends, drag link, drag link ends and adjuster, and the steering damper; ALL OF WHICH MUST BE REMOVED IN THE BALL JOINT JOB. So, you not only want to replace parts that do not require replacement; of which you stated verbally to my face; "that they are bad." You then go on the double charge (nearly) the hours, for a job that would be done while another job being is done... Tell me you are dishonest why don't ya boys. You quoted a track bar replacement, which it does not need. You quoted all 4 shocks; the vehicle passes the bounce test, rides fine, corners well, and has no sign of worn-out shocks. You quoted balancing the tires, which was just done at the time of purchase. This is not something you could have known and is normal practice when suggested alongside needed front end work... or... the actual cause of a vibration at 60mph could easily be... an imbalanced tire. You went on to suggest that it needs rear axle seals; you told me to my face that they are leaking, which they are not. The multifunction switch, which I already diagnosed as needing to be replaced, and told you about (which you would not have even caught in your "inspection" had I not done so). You want $168 for a $30 part. You also quoted 1 hour labor for a .3-hour labor job. Is this your regular practice gentlemen? Charge 4x for the part and double to triple charge for labor hours? I had my wife do this job, so she learned how. A woman who knows nothing about cars or tools did this job in 10 minutes; with a part that cost $30. Thats a nice savings of $243 for us that you all were going to pocket. Yall do realize this is illegal under State Law, right? 6 DE Code § 4903A Are you all sure this is the road you want to walk down? How many people have you ripped off so far? Likely hundreds, likely amounting to hundreds of thousands of dollars. You boys thought you were just dealing with my wife and tried to rip her off. Do unto others as you would have them do unto you. Should I treat your wife, or daughter, how you just treated mine? You are so driven by greed that you mistreat your fellow man. You all give decent, honest mechanics, a bad name. You are what is wrong with the repair industry. You should be fined severely by the State for this. The only thing the vehicle actually needs is a left tie rod end; which isn't even worn out, the boot is about to split is the only reason... left meaning (drivers side now boys, in case you forgot what the school taught you; since apparently you don't know anything about vehicles, or maybe you do and you just go around intentionally mistreating your fellow man). Likely, the latter. You are not gentlemen at all, you are not men; you are liars and thieves, abusing good people that know nothing about vehicles. You are unethical. You are immoral. And you are doing something illegal. You know it is wrong, yet you continue to do so anyway. Why is that? Why do you harm your fellow man for the purpose of making money? Are you going to close up shop soon? Are you going to sell out soon? Or are you just dishonest; and harm your fellow man, driven by greed? Shame on you men for this dishonest practice. You rip off unsuspecting people. You overcharge for parts. You overcharge for labor hours. The vast majority of the Google Reviews are created by the business owner to offset the actual reviews with truthful statements in them. I bet you go to church on Sunday too.

Excellent service and reasonable prices. I went in for exhaust work and was told they could fit me…read morein the next day. Very quick turnaround. I worked with Matt the manager and Jimmy, they were both professional and courteous. I would definitely recommend them for any future projects.

supposedly fixed my power steering, a week later it is gone... I've been on hold for an accumulated…read moreamount of time of a half hour. this place is a joke. don't take your car here.