Our cat is diabetic. This is an issue for most of the boarding places in the Charlotte area. We found a few, and have been to every one. This is the first place we actually felt comfortable. We toured the location before deciding this would be a good option. Reese was very nice and showed us around and explained the routine for diabetic cats. She showed us the room where the cats are, which was nice that it was on the opposite side of the building from the dogs. The room was air-conditioning with a nice view outside to watch the birds. The cat condos are roomy, and they'll expand his space if other condos are vacant. She was able to answer all our questions and concerns. She also gave us some background of the business. The owner's spouse is a vetinarian also. With all this in mind, we tried our initial boarding "test."
Drop-off was easy and Reese took care of everything we needed. We stressed the importance of our cat's prescription schedule and knew it would be handled confidently. Pick-up was just as easy and we were able to see him in his condo before packing up to go. He was very comfortable and did not seem stressed. Prices are also very reasonable. As we were leaving, we got to meet the owner, which was a very nice surprise. It's nice to be able to have a nice conversation with the owner and staff where you entrust your family member to board for a while. Overall, it was a great experience and we had no complaints whatsoever. read more