I went on a Monday and scheduled an appointment in advance. I really didn't think about this when I…read morewas scheduling, but my appointment was at 12:10pm, during lunch time. There were two parties in the waiting room when I arrived. The receptionist greeted me and told me to have a seat. She never entered me in the computer. I waited there for 60 minutes, along with one of the original parties and another party that arrived after me. I went back to the desk because I kept getting messages that I was late for my appointment. Finally, I was taken into a room. Walking through the back area, I didn't see any medical staff. I waited in the room for 30 minutes without anyone seeing me. At 1:30pm the app asked if I wanted to reschedule my appointment. Finally someone came in, asked some questions and wrote me a prescription. I think the staff was either at lunch or there were no practitioners on duty until after 1:00pm. I learned my lesson from this appointment. Don't go to Wellniw at lunch time.

It's a wonder why people get into medical/personal services; jobs that inherently are centered on…read morehelping patients and being receptive to their medical needs- and yet they hate people? I had the displeasure of coming to this location (second visit- haven't been for myself but I've been here with a partner and now my mother) with my mum, and immediately upon reception, the sour faced girl at the counter was regurgitating lines for intake, without bothering to even lift her head and acknowledge the person in front of her. You could tell me she had an atomic warhead candy caught in her throat given how puckered and unwelcoming she was. It's remarkable how many nurses hate patients. It's not a trend, it's actually a stat. That's just sad. Find a different job if you hate people so much sweetheart. Oh- and in the great words of another patient who had this experience, but was purged from their comments and reviews:

Good medical care but the nursing care is very "hit or miss" and most of the time miss. Nurses are…read moremore interested in the paycheck than patient care. Personally, witnessed one nurse just standing around never observed them doing actual care.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

Terrible service for the past 3 years I've lived in Troy. The receptionists are always rude, short,…read moreand it feels like you're bothering them. The doctors here are simply okay, but not worth the trouble you need to go through to actually schedule an appointment. These receptionists will leave a single voicemail 2 weeks prior before canceling your appointment without making an attempt to check back in. Never have I experienced such lack of professionalism and care from a group of "medical experts". I need to drive 45 minutes to see another team, but it will be work it to never set foot in Troy Family Health Center again.

I came here because it was an emergency and I should have just allowed myself to die!…read more I didn't have to wait long in the lobby and I thought when they showed me to the room that I'd be seen soon enough. Boy was I wrong! When the doctor finally came in the room, he found it necessary to leave the room several times for no real reason so I spent most of my time waiting rather than getting any actual medical attention. I get more attention at the deli section in walmart!!!! I basically wasted several HOURS here and felt like a cow more than a patient. I'd rather die than come here again.

They always treat me well! Service is quick but thorough and I enjoy my visits at this establishmentread more

Stay away from this facility if you can I tell where the nurse practitioner that was so full of…read moreherself it wasn't funny she took me off the medication that my doctor MD wanted me to be on but very little explanation except telling me how important and how experience she was I will never never go there again and I suggest that you people guard yourself your heart is very important to have this place take care of you

After waiting for FOUR FUCKING HOURS for a dental emergency appointment, the idiots answering the…read morephones disconnected the call! Awful service, awful answering service, awful wait times, awful, awful, awful! I DEFINITELY DO NOT RECOMMEND! YOU'RE BETTER OFF WAITING IN URGENT CARE OR THE ER!

If you have lots of time to waste, then this is the place for you. Answering a phone is not in…read moretheir services. Rude, hostile, low class employees that have zero people skills.

If you are looking for a doctor who keeps accurate patient data correct, doesn't double bill for…read morelab tests, and who embraces patients that are engaged in their own healthcare journy - Dr. Bodnar is NOT it. Dr. Bodnar was actually recommended to me so I was looking forward to a good relationship and care with a new doctor, having newly relocated to the area. Dr. Bodnar is initially personable and seems like she is interested in her patients but that facade soon fades away. Her office took incorrect data on me - adding to my records that I was a smoker which I am not. When I brought it to their attention to correct the particular office staff had an atttude with me, for an error on their part. I had come to Dr. Bodnar to get to the bottom of a health situation - I am an athlete who was experiencing rapid wait gain over a short window - I told her in my second visit that I keep track of my workouts, calories and macros so was eager to understand if there were other conditions creating this situation. I got handed a sheet on generic weight management for overweight people when I left the office. It was like she had not even listened to a thing I said in the visit. The last straw for me was Dr. Bodnar ordering identical thyroid tests for me 3 days apart. When I brought the mistake to their attention, Tina in billing said she reached out to the lab to work to get that second test removed. What ensued was months of back and forth with Tina as the lab kept sending me bills for the test. In the end it was never resolved, I was never credited, and the communication ball was dropped entirely by Dr. Bodnar's office. Unfortunately I felt the opposite of any care or professionalism from Dr. Bodnar's office - I definitely do not recommend them.

Yeah, this place has its good and its bad. In my personal experience, which is, of course, all I…read morecan talk about with any degree of certainty, the good is very good and the bad is pretty bad. The good, in my experience, is largely my NP. She's excellent, communicates well, makes things very clear to me, and I can consider her "my NP", in that see her every time I go, unlike the doctor-go-round I rode at the last practice I used where I never saw the same doctor twice in a row. I don't know if that's how they usually do things at OMC; I just made it clear to whomever I saw the first couple of times I went there that that's why I was switching practices and what I was looking for, and whether because I said that or because that's just how they do things there, they've made it happen and I really appreciate that. They also understood that I prefer to see a woman practitioner and if my NP is unavailable for any reason then they'll set me up with another female doctor/NP. So all that's great. Where they have fallen down kind of consistently in my experience is in their communication - and that's a big deal, because communication is the foundation of every successful relationship, and if that's not there, you've got a real problem. I went to a dental practice to have a tooth extracted, and they needed a medical release from OMC, so they faxed their request over, and it was never responded to. So I went back in a couple of weeks later, and the process was repeated, with the same result. At this point, I went in to OMC in person to talk to someone at the desk, and she was great and apologized that they were way behind on their faxes (that's a very bad thing in it of itself), and assured me that she would see that the release got over to the dental practice that day...and it never did. That tooth is still in my head (thankfully it doesn't bother me or if this would've been an even bigger problem). So I guess, long story short, I love my practitioner but I'm not as crazy about the practice itself. They do some things well and some other things not well at all. As such, I can recommend trying them perhaps, and seeing what your own experience is like, but unfortunately I can't just give a wholehearted recommendation.

I've been a pt. at Oldendorf Medical x 10+ yrs & always see " Dr O" & am very happy with his care…read more I had a follow up visit with nurse practitioner Claude BORNE today & walked out in tears. As a nurse myself married to a Dr. & working in the system & both providing care & recieving care for decades.....I have never recieved or experienced worse care from anyone ever. He was disrespectful, unprofessional & inappropriate during the visit. I walked out in tears. He should be reported. Beware of this person. Shocked Oldendorf Medical Services would hire this person.

I had to be a part on Saint Peters Health Partners when my doctors office was taken over by Saint…read morePeters Health Partners. I had in the past highly recommended may Doctor. I feel he is the best urologist I could ever find. Unfortunately the office operation is the worst most disorganized system you can imagine. You cannot leave a message for the Doctor directly. Twice this past 6 months I have left messages on the nurse call back option and no return calls and no response on the patience portal. During the 1st bad experience at the end of all the options, you could reach a person in the reception area which a did and after 5 days of no response. Today the option does not exist, I had to press the number for a hospital or doctors line to speak to a live person which I did after 4 days of no response to both my voice message and patient portal. I their effort to save money they have taken a great doctor/patient relationship to the lowest level of health service. Robert S.

Corporatized health care. Clean facilities that barely do anything in house anymore. I have to go…read moreelsewhere for everything. Blood tests, urine tests, etc. The doctors have you on a timer. You can never get in on a same day emergency visit when needed. There's little to no follow up. And I have to call twice almost always on calls/messages I leave. I know all doom and gloom, but otherwise the majority of staff itself is very friendly and pleasant. Corporate rules and guidelines are the trouble here.

I was not happy with either the audiologist or the PA I saw on 5/27/26. I went for my hearing since…read moreit drastically declined in one ear. Kathryn Loret was friendly but didn't provide much info. she isn't my main audiologist. She didn't suggest any options, etc. She just tested my hearing. PA Kelly wasn't respectful to my needs. Prior to this appointment I talked to my audiologist and Lauren about the BiCros. When I saw PA Kelly i mentioned this and she said no that's not an option for you since your hearing is too bad in the one ear. I then had to follow up with Lauren who told me it was. No PA, audiologist or Dr. should only suggest a cochlear implant if there's other options. Getting a cochlear is a life changing experience.

Yes I recommend this clinic. I was a "walk-in" but the wait wasn't bad. Dr Jeff was great. Problem…read moresolved. I'm booking a checkup to go back in six months. Thank you Jeff.

I came into I'll make memorial hospital 5 months ago to receive services. They were quick,…read moreefficient, kind, and empathetic. From the receptionist to the PA, everyone made sure my experience here was safe and communicative. God bless all of you for your dedication to service. And please make sure this review doesn't get lost in the shuffle. Best Drew

They fixed me up and accommodated me and my service dog they are a good hospital they fixed me up…read morewhen I had an ear infection and when I needed a nose job I love Albany med they are the best