Extremely, satisfied with the office in Latham, N.Y. Don, our blood test techician, was excellent…read morepersonify, and very compassionate, assisting, my husband, due to mobility issues. We were in & out in 5 minutes. 5 stars and more!

This would be zero stars if I could give them a zero customer service is horrible, phone service…read morecustomer service zero. We are looking for a new place to use for our new hire drug tests. If you have a choice stay far away

I just want to say I had an awesome experience on Tuesday my nurse was so caring and courteous . I…read morewould tell everyone I know to come to this location on Hoosick st Troy and ask for Joanna

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

Can you leave zero stars?? The person greeting walk ins and people with appointments told me flat…read moreout that I need a note from a doctor for a full blood panel, or had to order online and come back. I thought you guys took walk ins? Also, extremely rude. Threw my questions right back in my face. Your location on Washington Ave. F-ing sucks donkey D. Terrible. I turned around and walked right out after being there for 5 minutes and spoke to your extremely disrespectful employee for 2 minutes. I'll never go back.

You come in and no receptionist, signs guide you to check in kiosks. It walks you through scanning…read moreyour license, and insurance cards. A few more questions and your done. Someone calls you up to the window and takes your co pay and your on your merry way to get your blood drawn. The phlebotomist was nice, but when he put the needle in it burned like hell. At least it was a one stick episode. He drew 2 tubes and wrapped me up and it was all said and done. The entire process took approx 15 minutes total which was great.

The receptionist is very rude. It was around 10 AM so I'm guessing she couldn't have been having…read moretoo bad a day: but, for whatever reason , her attitude was outrageous and unacceptable. I heard enough and walked out and went elsewhere. No more Labcorp for me. You know if a receptionist, openly, doesn't like dealing with people maybe it's a good idea to look for a non public facing job.

September 22 2025 I went to the Kohl's Plaza location to have my blood drawn, only to find a notice…read moreon the door that the location was closed. I used the QR code to find another location. The next closest was 1365 Washington Ave, so I went there only to find that that location too was closed. The QR code, generated by Trinity Health and posted for patient information is incorrect! I have a bad hip and walk with a cane, the reason for this bloodwork was for a pre-op clearance for a total hip replacement. In this day and age, with the technology of a QR code, a patient portal and the ability to transmit system wide messages, why hadn't I ever received any notification that all but one of the St. Peter's labs were closed? With all the BS written about Trinity Health patient 'care' services - this very elemental level of 'care' is abominable.

If, like myself, you happen to be in the mood for a blood test after seeing a movie at the Spectrum…read moreTheatre, take a walk down the dead-end street of Carroll Terrace and you'll find yourself in the spacious free parking lot behind Bender Labs. Although it's on Hackett Boulevard, there's no signage indicating its presence, making it a very exclusive destination for CBC aficionados. The waiting area is dreary 70's Hospital Moderne, but there's virtually no waiting due to the sequestered location. Leukocytes, platelets and erythrocytes will be expertly drawn by an affable technician, ending with the application of a small bandage that will only slightly tear at your arm hairs upon later removal. All in all, a good experience, and I'll be back once a year or so, because who wants to overdo the luxury?

Fast service. Dr. Rob and the staff were exceptional. It was a Sunday and I was an out of towner…read more They helped me TRY to find an open pharmacy on a Sunday night. Good luck in Latham. Even Walmart was closed. Dr. Rob came through with medication so I didn't need a pharmacy until I fly home. It will be waiting for me! Thank you!

Gave me a hard time about insurance which has never happened in the multiple times i have been this…read moreyear. I recommend Albany Med Urgent Care

The staff at Kohl's blood draw was the Worst experience I have ever had and I've had hundreds of…read moreblood draws I hope I ne er go back there. There is NO empathy, no smiles, no caring. The 2 ladies were clearly unhappy with their jobs or totally burned out. I see so many negatives and yet, St. Peters is doing NOTHING to change this. I hope never to return here. There are so many other blood draws. Dont come here. Ugh. Disgusted with St. Peters and Bender Labs. Shame on you!!!​

I went into the Kohls' location first thing in the morning for a blood draw. There were two…read moreemployees present, a younger woman and an older woman. They were loudly shouting back and forth from one end of the office to another. At first it was just pleasantries. Unprofessional, for sure, but I just wanted to get the blood draw done quickly. The younger employee began complaining about the codes that were listed on my blood draw order. She yelled to the other employee that the codes were incorrect and that "these doctors just don't care." Then she shouted my doctor's name, a well respected member of the medical community, and said "he should know better." I was shocked. The other employee asked her who the doctor was. She shouted his name even louder. The older employee then shouted "He's old. He should retire!" I was appalled at the lack of respect for a member of the medical community and for me, his patient. I had never experienced this type of unprofessionalism in a medical facility. I was going to retrieve the work order and leave when the younger employee called me in and said they were not going to be able to draw my blood because there were incorrect codes on the order. I took the order and quickly left the office. When I got home, I emailed Patient Experience at St. Peter's Partners. Within a half hour I received a response from the coordinator apologizing for what I experienced and assuring me that the incident was being referred to management and to Human Resources. A half hour later, I received a phone call from the woman who supervises all 14 St. Peter's labs. She reviewed the facts with me and then said she was on her way to have a discussion with these two employees. She said that this type of unprofessionalism would not be tolerated. She was appalled at the statement of my doctor being too old and should retire. I am grateful that St. Peter's responded quickly to this incident. Hopefully they will take action to make sure that no customer ever has to endure this type of unprofessionalism again. I appreciate their apologies, but I will never set foot in this lab again. And I had been a steady customer there since they opened. This is how you lose business.