UPDATE: This fake Christian dumbass owner, Ken at Roxy Music cannot stop lying if he tried. You…read moreguessed it, including making more inconsistent offerings that are yet reneged when viewing how much it would cost him for THEIR ADMITTED MISTAKE! That's right, they screwed up admittedly to messing up my guitar and in communications about what was supposed to be worked on. Let's get the story straight, I insisted Ken fix my guitar, he did not offer shit initially. Interestingly Ken brings up a full refret now as if he knows something I don't. A full refret was never spoken of until he had a meeting with his "luthier". You must know it needs a full refret bud. Check out this guys behavior. He offers up to a full refret at the shop of my choice and then renegs because he "read something wrong" on the website about the price. I'll break it down for you. Ken misreads somehow $300 for a full refret which is actually $550 and offers me a full refret up to $300. One fret replaced starts at $330. I bring this up and Ken says I'm right but he can't cover the full refret at $550 that he will only cover 3 frets. As soon as he saw that price of $550 he reneged. How shitty is that? So I would then have to foot the bill for something this guy just said he would cover. He bailed on me like a true slime ball. Then all of a sudden he offers only to fix 3 frets as this would be the cheaper route for him to go. Figures. That's exactly why this store is ran this way and I ran into all of these issues because the owner is a fraud and can't keep a consistent offering. You're guaranteed to have this guy change his entire deal mid conversation without warning, it's pretty bizarre. This behavior spills over into the staff heavily and Integrity is completely lost at this place. Imagine being me and going through this and STILL not having a fixed guitar because they fucked it up! Ken wants to talk about his vintage instruments and how perfect they are while my instrument is ruined because of your trash-bin "luthier". Imagine this as well, having the title "Christian" attached to your name and your background but then doing this to a customer. Dishonor upon your head, you read something wrong, so own up to it and keep your word. If you know you errored, man up and say I'll pay the price for the full refret. You just got done agreeing to pay $300 because that's what you believed was the price for a full refret. You'd adjust and pay the $550 if you actually had integrity. It's not my problem you cannot read. You're just a wishy washy dude and that's as slimy as it gets. The next time you preach a message you go ahead and think about how you screwed me over and put that fake smile on having others believe you're a good guy. You're unfit and unworthy of owning a guitar shop and being behind any pulpit with the way you mislead customers. Do the people you preach to know your business practices? I think they'd find you better off on mute if they knew, bud. Notice in our text messages I never accepted or denied your offer, you made the decision on your own to remove it. You're a phony and you ruined my guitar! Thanks a lot, asshole! Notice this clown says in response to my review that the communication became no longer "constructive". No, what happened was I called you out for being a fraud and reneging and it became inconvenient for you so you bailed. Ken, you didn't offer anything past the original work, you reneged to 3 frets after offering a full refret because you're a cheap bastard. You literally cannot stop lying, dude. You're scummy. Your customers will become 0 customers in no time. The original owner of this place is tossing and turning in the ground watching Ken destroy this business. You see Ken's lies in real time, people who read this review. Ken refunded me $60 for the "work" they did aka fucking up my guitar and now it's going to cost me hundreds because of this asshole. Refunding me my original payment doesn't fix the damaged you caused, you little punk bitch.

These guys are great. Some of the best customer service and commitment to quality care I have…read moreexperienced. I bought a Gretsch from them and love it. They helped me set it up and responded to my concerns. Would recommend these guys over online stores and the big "box" stores. Drove from south bend to check them out. Thanks.

I studied with Eddie many years ago in Indianapolis, Indiana. At that time, in the late 50's, Eddie…read morewould travel from South Bend down to Indy to teach at his studio on Meridian ave. for one or two days a week. Eddie is a great teacher, a mild mannered gentleman and a terrific technician. He taught me the basic 13, then 26 and eventually about 100 rudiments and their variations. I am to this day a very decent drummer with a strong foundation to which I credit Eddie's thorough, fun and interesting style of instruction. He also prepared me for the Indiana State Music contest way back then and I took home a second place medal. Another student of his that year, a much better reader and technician than me, took home the first place medal. I went on to play professionally for years, had a Pearl Drum Endorsement in the early 70's and even did a stint on Broadway, in NYC in the pit orchestra doing 7 Brides for 7 Brothers, starring Debbie Boone, following the national tour. I still play occasionally, at 74, here in Las Vegas, Nevada in a big band. I credit much of my career and ability to the best drum teacher in the business, Mr. Eddie Knight. Duke Barrett Henderson, NV

Eddie is an awesome person. Reasonable rates on lessons.read more

What an incredible factory! Many of the parts are hand-made; it's no surprise that they produce…read moreperhaps the best brass instruments in the world. Conn-Selmer, the parent company of Bach, is working with tubist Chuck Daellenbach of Canadian Brass on a new tuba design that I got a peak at while visiting the factory. The staff is extremely passionate and proud of the products they produce, and are super helpful when it come to picking an instrument. I was here with Canadian Brass choosing an entire arsenal of Bach instruments: C trumpet, Bb trumpet, cornet, Eb trumpet, piccolo, and flugel (I chose a Conn flugel). Bach is famous for their beautiful sounding hand-hammered bells. The quality of every instrument I played was consistently high, yet each had unique qualities that made choosing the right one a true joy. I came away with 6 incredible instruments and a handful of great memories hanging out with the great people at the Bach factory of Conn-Selmer!

I love American Way Marketing. Super friendly customer service, very knowledgeable about the…read moreproducts they sell. A very solid wholesale supplier of woodwind, brass, string, and repair technician supplies.

I just inherited a piano, which I know nothing about, so I reached out to several sources I found…read moreonline. Tim from Chupp's was the only one to get back to me, and he spent a good 40 minutes educating me on what I have and what my options are with it. So knowledgeable, and so nice; you can't go wrong working with these people.

My husband was dying of cancer. His last wish was to see his favorite band. He was on oxygen and…read morecould not stand in line and needed to sit down. I asked Julie for him to be able to sit in a chair in the back before I purchased tickets for us. She said no, no exceptions. My husband passed away shortly after. We were long time customers there and did not expect the cold hearted treatment we received.

Ignition is a really cool place, and their selection is one of the best in the Michiana area…read more The shop is clean, well-lit, and very organized. They are knowledgeable about not only the music they sell, but also about parts for turntables and speakers. The owners and employees are super friendly and engaging, which is what you would expect out of a shop in downtown Goshen. The prices, however. Yeesh. So much of their used vinyl is marked up way higher than it should be. It's become a fun "window shopping" record store for me, but it's very difficult to justify the cost when they are often charging 40-50% more than most other places for vinyl in similar condition.

I shopped through their online eBay store, and had a great experience! One of the workers Dillon,…read morewas able to give me a good deal on buying an instrument through the store and clearly communicating how all of the shipping and stuff was gonna work. I defiantly recommend shopping through them online!

Unfortunately videos and photography aren't allowed in the store, but honestly there wasn't a bunch…read moreto show. They mostly had tools and items I personal didn't need but I did see a small dvd rack while I waited on my husband. He had wanted to come in here because he had seen them featured on a pawn show. They have a 2nd location in South Bend but I have only been to this location so far. The person manning the counter was friendly enough but not much for chit chat. The only thing in here besides the dvds I wanted was the violin I saw. There were 2 and my husband and I were debating if one was a viola but we never found out because the lady just smiled at us. Might come back but we'll probably check out the other location before coming back to this one.

A wonderful teacher who takes the time with each student. She makes them excited to learn and…read moreperform.

Our son began lessons in the spring and he has progressed rapidly under Anna's guidance. He looks…read moreforward to his lessons with her. She is very patient, but also challenges him. My husband and I are very pleased with her methods. We strongly recommend her.