BUYER BEWARE! My daughter bought a vehicle from them recently. They drove it for less than a month…read moreand it started having issues. They brought it back, was told there were no issues found and told if the issues happen again, come back and they will fix/address said issues. The vehicle STOPPED RUNNING completely. When they bought it there was a window tag. On the bottom it stated that it came with a 6 month powertrain warranty from CARS Protection Plus. Now this dealership has changed hands (happened while purchasing vehicle) and they are NO LONGER HONORING THE WARRANTY saying it was something they had to purchase separately or that it was available to purchase. THIS IS NOT WHAT THE WINDOW TAG SAID! It took this dealership SEVERAL attempts to get the paper work correct for the bank when they were financing. They can't seem to get their stuff in order. They don't want to be available to discuss issues with said vehicle. When they brought it into their shop, they cleared ALL of the trouble codes (I know this because I have a scan tool and have the codes saved, and there are clear signs in the tool that the codes were erased). WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!

Just had the brakes done on my car today, the customer service is impeccable and their prices are…read morevery competitive. Highly recommend them!

My husband and I left Rockland ME heading down to Massachusetts when we noticed a thumping noise…read morealmost like a flat tire right outside Wiscasset. We found Greg's auto service and Rick was right on it and after a test drive had the vehicle up on the lift within minutes. That tire was about to fall off! He tightened up the lug nuts which were very loose on that tire and he checked all the others as well. What a great guy and that goes for his partner as well. And you could see the relief in their faces knowing they had averted a disastrous outcome for us. Thank you!!

Purchasing my 2019 Toyota Highlander was a generally positive experience. Unfortunately, my…read moreexperience after the sale has been much different. Less than six months after purchasing the vehicle, and driving fewer than 10,000 miles, my wife and I experienced a catastrophic engine failure. I contacted Thompson's to discuss whether there might be any goodwill assistance or a mutually reasonable solution, but I was informed that the issue was not their responsibility. I understand that they may not have a legal obligation to provide assistance. However, given the relatively short time since purchase and the limited mileage driven, the situation is understandably disappointing. Facing a repair bill of over $7,000 so soon after making a significant vehicle purchase was not something we expected. While I understand their position, I had hoped a business with a strong reputation would be willing to work with us in some capacity under these circumstances. Unfortunately, that was not our experience.

One of the worst buying experiences I've ever had. If you want to get screwed over with a vehicle,…read morehere's your place to go. They failed to tell me that my jeep I bought from them has 15k worth of corrosion on it and after a year of owning it's already been in the shop 3 times. Typical salesman sleazebag bags. After I tried to tell them about this they basically said I'm on my own and it's not their problem. DO NOT BUT FROM HERE!! Douchebags.

I had been looking for vehicle to replace the Mazda3 that I had at the time. With 3 kids, a small…read morecar was just not cutting it, so I was looking for a used SUV with 3 rows. I came across their listing for a 2009 Acura MDX, and reached out to Brian, the manager at the Bangor location, as I know him from church. I could not have asked for better car buying experience. In working with Brian and Rusty, I was able to take the car for an extended test drive to see how would work for my family. I was also able to take it to my preferred mechanic to get it thoroughly checked over without getting any hassle like you may get from other dealerships. The trade-in value that I was offered was excellent, and the final price I paid for the vehicle was more than fair given the superb condition of the SUV. Throughout the entire process, everyone was open and honest about all aspects of the deal. All in all, I would highly recommend Right Way Auto if looking for a high-quality pre-owned vehicle. Could not be happier!

From my initial inquiries all the way through the sale I dealt with Scott and it was the absolute…read morebest experience I have ever had when purchasing a vehicle (new or used). I was skeptical at first because I live in Augusta and thought I would have to eventually visit the dealership. Boy was I wrong. Once we decided on a vehicle - it was brought to home in Augusta for a test drive and then the finance application was done on-line and all paperwork was delivered with the car once we agreed on the price and delivery date. What an awesome experience! We bought the 2016 Buick Enclave and are overjoyed.

Cheerful, helpful and got the repair done quickly for a family of vacationers who were stuck…read more Thanks, Norms!!

No pressure just honest advice and lots of inventory. Car was very clean and ready for the road.read more

prompt, professional repairs at affordable rates and quality used cars serviced and priced right.read more

Rented a Malibu that was filled with the aroma of cigarettes. It was so bad you felt sick if you…read moredrove the car for awhile.

Great folks, local. Good deals, kind, caring and of course local. You can rent, or buy and they…read morehave a nice selection. We have done quite a bit of business I've the years and recommend highly.

Bought a Mercedes from Matt early this month. The process was fair, simple and easy, not typical of…read moremany used car dealers.

Matt is a genuine trustworthy guy. Fortunate to have a business like this in our community. Highly…read morerecommend