Excellent dealership. No pressure, very accommodating, even delivered the vehicle to me an hour awayread more

My second service experience was also excellent. The staff was friendly, and discussed with me…read morecommon parts concern (heat expansion of lug nuts), and alternative options for replacement. considerate of my time, as I was waiting for my vehicle's service to be complete. The pricing was fair, and I plan to return to Hight.

I do enjoy taking my families vehicles to be repaired or maintenance here. The owner/manager is…read morehelpful and runs a tight ship. They are ALWAYS busy so that should tell you something! My Step-Dad always took all his vehicles here and so does my husband's employer. We usually get a nice discount because of this. Their receipts are itemized and that is great so I can keep good records. Prices are very fair and they accept ACIMA CREDIT if you need to pay over time!! Bonus!!

Good honest repair shop. Diagnose and fix it. No upsell. I have had a few repairs done here always…read moreat a decent price.

they fit me in for an inspection same day .. super polite and professional.. my car didn't pass ( i…read morewas lucky)and they gave me a reasonable quote to fix . made the whole thing easy on me when i was stressed .. thanks so much ill be back

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

My husband hit a deer with my 2000 Toyota Celica. My ins. co. had David Mathieu as a preferred Body…read moreShop so that told me they must do great work. The hood and windshield were the parts that needed to be replaced. I was told by the body shop that I would get a used hood but it would be painted. I was told the fenders would be painted to match the hood color. When I went to pick up the car neither fender was painted even though my bill showed that the work was done. I asked why they werent painted as I was told they would be and why the charges for painting them was on my bill. The cost was taken off the bill and I was told that it wasnt necessary to paint the fenders because the color matched the hoods color which was supposedly just painted. If the hood was just painted it didnt make sense that it would match 17 year old paint on the fenders. The hood was used and where there were dings you could see that touch up paint was used and the color did not match the hood color. The car is silver and there was a red spot on the hood. If the hood was freshly painted there shouldnt be a red dot or touch up paint used. It just proved to me that I was being billed for work not done. The car was taken back in to the shop for a long time to have the ding spots and the red spot buffed. I was not impressed by this because it did not change the fact that the hood didnt look freshly painted as I was billed for. I complained to my ins. co. who said they saw the before and after pictures sent to them from the body shop and were happy with the work. I guess the owner of the vehicle being unhappy with the work doesnt matter to either the body shop or the ins co. I informed my ins. co that I am never using that shop again and I will be looking for a new ins co.

Friendly and very helpful, they are always so accommodating with pick up and drop off. I was in…read moreoften for my temperamental car and they were always honest about what was going on with it.

My truck broke down on a backroad in Temple, called these guys up and they picked me up from the…read moremotel within an hour, great service, fair pricing, great salt of the earth family business, highly recommend them.

Very honest, they do work reasonable and he's a veteran. Had tires put on a vehicle very reasonable…read morerates

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

Can't say enough great things about Randy's! We were on vacation in Maine and the rear air…read moresuspension compressor went in my expedition. Stopped into Randy's (highly recommend by the folks at the campground we were staying at) and they immediately got my car in and fixed so we could travel home to VT. Unbelievable service. Thank you Randy's!!​

I had a bunch of stuff done and picked it up this past fri... 4 hrs later my kid is broke down on…read morethe interstate in shitty weather and its getting dark. I called Randy's, told em what happened and they insisted they go get the jeep and my kid, brought him home to me and that was that. It is now Monday, the issue was the axle they put it didn't have grease in it like it was supposed to,not their fault, so they replaced it. I did need tires, didn't realize how bad they were. They gave me an estimate, I called 5 other places and they were all more expensive then Randy's quote. So now my jeep has new sneakers and other new parts. They were great with helping me, always explained stuff if I didn't understand it, and getting my jeep and especially my kid back to me safely. Soo a BIG thumbs up from me!! P.s. loved playing with the pup when I was there!