Took the car to get worked on and now it is not even drivable. No torque wrench was used on any…read morebolt they took and impact wrench and hammered on the bolts used a fence post lag bolt in place of the regular bolt. NOTHING BUT BANGING NOISE UNDER driver side after they so called worked on it. Don't recommend for anything not even to run a vacuum on carpet.

he good and cheaper took truck to him no problem at all and he faster will get it done soonerread more

I got a recommendation to try these folks from two other local businesses. I recently relocated to…read morethe area and have 2 vehicles that had not needed any work done since we arrived here. My wife's car got the dreaded, "Check Engine Light" disaster message last week. I gave these folks a call and said to drop off the car the next morning. In researching online, I found out it could be the Purge Valve or Solenoid. Anyway's, the fine folks at Quality Automotive gave me a call about 3.5 hours after I dropped it off. The total bill was well under what I thought I would pay. They told me this error message is fairly common on our type of car. Again the staff was upfront, thorough and did exactly what they said they would do. I highly recommend them for your auto repair needs. They now have me as a loyal customer.

I brought my car in for a condenser replacement, which was ultimately fixed. I'm a bit upset, as…read morethey cracked my radiator removing the old condenser, and I was charged for it, which didn't feel right to me at all. They had my car almost three days for this repair. The front desk worker, Mark, was pleasant.

Our daughter is a student at Frostburg. She's taken her aging and much loved 2012 Subaru to Red…read moreRidge a couple of times. We've been very pleased by the quality of communication and the repairs. Trustworthy - definitely recommend, especially for students away from their "home" repair shop.

Terrible, they charged me an obscene amount of money to fix my brakes, then when I got my car…read morelooked at by my usual mechanic he told me absolutely nothing new was on my brakes and that it appears that they've never been serviced. They robbed me because I was an ignorant college student who trusted them and no one should give them business or have faith in their services

Danny, the owner that was a kid killed on the property line. The family put a picture of their own…read more He takes it. He's a business and to be a Christian family on his neighbor hammer several times screaming yelling and people leave and then overcharge them. Take her car home on the weekend and if you happen to make sure you write down the mail.

I have been taking my cars to Durr's for many years. The work is top notch and always very…read morethorough. I go here for everything from major repairs to oil changes, the latter I especially recommend because they always go above and beyond the basics. I feel especially confident in my vehicles safety knowing that Durr's is taking good care of it.

High quality of workmanship combined with excellent communication skills with customers makes for a…read moregreat experience.

I absolutely love this place, if something needs replaced, they'll tell you or give you your…read moreoptions. A very nice atmosphere and cool lounge area while you wait. I's give them more than 5 stars if I could!!

Terrible customer service, procedures, terrible work, terrible price gouging and lying on pricing…read moreand jumping up cost without any contact. On top of all of it my exhaust still leaks. You'll probably get ripped off here big time. And no you wont get your money back.

i delivered auto parts for awhile and became familiar with all the mechanic/car hospitals in my…read morearea. This one stood out to me because the owner is so genuinely nice. The first time I was there, i saw he was a part of a fundraiser for domestic violence resources and it gave me a lot of respect for him off the bat. Since then, i have had my car looked at a few times and they offer some of the most affordable rates i have found, WITH a years garuntee. for SURE recommend.

Had a transmission issue on my way into work on Sunday morning. Pulled my Jeep into the dealership…read moreparking lot (as it was conveniently on the way) and called a friend to pick me up. While I have mixed feelings about the local dealership, my car WAS in their parking lot, so I figured I'd call them first to see about getting it fixed. Called them first thing Monday morning and they immediately informed me they wouldn't be able to look at it until the following Monday; when I mentioned that it might be a transmission issue, they said they only had one transmission tech, and he wouldn't be able to look at it for three weeks. NOT HAPPENING! So that's how I ended up at Jim's Transmission. To be honest, Jim's looks a little shady wedged in an alley between the two directions of Industrial Boulevard, but the guys working there were nothing but professional. Chances are, when you call you'll have to leave a message because they don't have a dedicated service writer or anyone to answer the phone, but they got back to me within an hour or so. Calling on Monday morning, they were able to have me in on Wednesday morning. By Wednesday afternoon they called me with a diagnosis and a quote, and by early Thursday they had it fixed, for exactly what they quoted. I've been going to dealerships for my service for the past several years and I honestly forgot that this level of no-nonsense mechanic existed. I'm thankful for the work they did and how quickly and affordably they were able to get me back on the road. If you're looking for a mechanic in Cumberland (especially for transmission issues) don't write off Jim's before you talk to them.

Never take your car here. Had to fill out a claim with the better business Bureau. Jacked up the…read moreprice, after he had already gave me an estimate. Then, when it became a problem, he REFUSED to resolve the issue, or answer the phone until I used a friend's phone. The worst experience with a mechanic I've ever had. Very unprofessional, and very dishonest.

I cannot say enough about the help one gets here. They made sure I got a fare shake with the…read moreoriginal dealer, and I received a new transmission from them. it was more important to these guys that I received proper service than just getting my business. If needed....... this is where I'm going. .......... Mark.

From the owner: Transmission repair, transmission rebuilding, transmission services…read more We work on both foreign and domestic cars. We use top quality parts, have great customer service. We have an outstanding reputation for delivering quality work in a timely manor.