This is the place you send your grandmother, mother and anyone that you know needs service with…read morehonesty and integrity. I have had all my vehicles serviced and worked on at New Paris Auto for 24 years and again just this week. As a business you don't stick around for 24 years if you are doing something wrong. The owner Larry actually has a heart and is conscious of what his customers are needing, not more or oversell you but to make sure your vehicle is safe and your business is appreciated, we all have a choice where we spend our hard earned money. A good business with great results now means you just don't stroll in and say oil change please, Larry is like a doctor, not an emergency room so you will need to make an appointment, possible you might get an emergency repair so plan your service. Let his work and his other mechanics work speak for itself and take away your angst on knowing who you can trust. Loyal customer for 24 years and will be until I can't drive .

Came in for an oil change, left with $5000 in quotes for services that weren't required. Struts…read morewere needing changed, I have a warranty so asked if it would if that would be covered. Larry simply said "no, most warranties don't cover electrical"? Brought my warranty in and showed that it did cover electrical and asked if it would cover it and he said "No because there is nothing wrong with your struts" 0 out of 5 stars​

I had a coupon directly from Eby for "The Works" oil change for $49.95, they charged me $110. They…read moresaid my vehicle uses a different oil. They had my car from 8 a.m. until when they called at 5:20 p,m, they never called to tell me about the difference in price. I have also used the same coupon, for the same vehicle, and didn't have a problem.

The service staff at EBY has always been knowledgeable and friendly. Today I was Experiencing a…read morenoise in the front of my truck. Zach the technician said my 4x4 hubs were not disengaging. He immediately repaired the problem, serviced the truck, and got me on my way. I need My truck to earn a living and the service staff at EBY keep me rolling. If you drive a Ford you need EBY. 11/13 I just Had my truck serviced. I asked Ryan to check my belts and batteries as I was Having electrical issues. Belts OK batts not good. It is a relief to know that EBY employ professional technicians that take pride in their work and try to catch issues BEFORE they become a problem. Thank My tires were slipping in the snow and ice, my oil needed changing, a headlight was out, light on the dash said I had a problem with my exhaust system, and I was out of windshield washer fluid. Ernesto and Damon jumped onto my repairs and found my brakes were worn and my front right drive hub was seized in gear--no wonder my mileage was declining. All was repaired and tires replaced. My next service is FREE and I get $200 off the price of my tires. Thank you, gentlemen. 05/04/23 Thank you gentleman! Each time I come In for a service yall treat me like royalty. My truck needs are attended to and I can Partake in the best GIANT coffee machine I have Seen and fresh popcorn is almost always available. The staff is friendly and helpful. Troy the service manager solves any problems before they occur. I repeat--Thank you, gentlemen! 07/07/23 My oil pan was dripping and blowing oil underneath my truck--a DOT no no. I worked With the service Dept to find a time that they could perform the repairs to my oil pan. I was Told it would take 2-3 days and I needed Transportation. EBY arranged with Enterprise rental for a car at a discounted rate on Wednesday. Today is Friday and my truck is finished! EBY service always steps up to give excellent service and the staff is friendly and courteous. The sales department makes you happy but the Service department keeps you on the road.

Received same-day service for a small issue with my car and was in and out within 45 minutes. Was…read morealready impressed with the efficiency and willingness to service even more so impressed by reasonable price! Would definitely recommend.

Recently when to Chojnacki Automotive Repair and was very impressed with the shop. It was very…read moreclean and the people there were very professional and did the work for a great and reasonable price. I would totally recommend Mr. Chojnacki to anyone that needs their vehicle worked on. Great to have a local business that you can trust. Wish more businesses were like that. Thank You!

Man, I love this shop so much. I grew up with cars and when they took it I wasn't expecting them to…read moreget it in and out that quick. My car hasn't stopped working/running since I got my car fixed. I don't know how they do it but it's truly impressive. I loved the customer service everyone was so nice they didn't pressure me into buying anything that I didn't need to buy. They told me something that needed to be serviced but didn't pressure me into buying that thing.. I love this shop so much!!!!!

I'm going to miss these guys when we move to Tennessee.. And my daughter, who lives in Kentucky,…read morestill comes up here to have the guys at Byron's work on her cars.. Finding a great mechanic is one thing, but finding a group of people that always go the extra mile to make sure that you are taken care of is priceless.. We bring all of our vehicles here for service work and repairs, and they get my dually at least once a year to go through it before we head up to the great white north of Canada for our annual fishing trip.. If you are anywhere near Goshen, this is the place to bring your car or truck when you need service.

I took my car and have my brakes , looked at I was not having any problems with them , no squeaking…read more, no rubbing , nothing I was just trying to be proactive , the mechanic came out and said you need to change the back pads and rotors. I asked about the rotors because I said there has been no issue with the brakes.Well, we just replaced the rotors.When we replaced the brake shoes. I took the car to another mechanic who took the tire off and told me my rotors , look like brand new and there was no reason whatsoever to replace those this really upset me because I had been a long time customer and I felt like I was being taken advantage of. I guess this is why it's always important to get a second opinion

Customer service is top notch!…read more Mike was very good to deal with and the place has a great feel to it! Definitely a positive experience!

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith

Went in because I had a leaking tire. They found the problem. The replaced the tire. My husband…read morethought we needed one more tire and they let him know there was plenty of life left on those other 3 tires we had!!! We have had nothing but great service from this repair shop!!!! They balanced the tires and rotated them on my other vehicle for a good price. They also did some Transmission work on my son's truck. This service department rocks!!! They are Good guys with great service.

Make a phone call to them they answer put me on hold for 20 minutes comes back hangs up. I call…read moreback and they hang up again. Both my cars needed four tires and one needs a tuneup. I lost my business. For good thanks anyways

I've been a customer for 5 years and have been very pleased with the service I've received. They…read morenever try to sell you any more than you need. The brake pads I bought had a lifetime warranty and they keep those records so on my next brake job the pads were free. I also save a lot by joining their car club.

Driving back from Chicago and the linkage on my Wrangler broke--while in the car wash bin! I am big…read moreon reviews and Dexter's had 350+ with a 4.9 rating. I called and Dexter said he would take a look at it. I had it towed from Three Oaks and I was so happy I went the extra 8 miles (insurance would not cover the full 19 miles) Dexter and CJ were the best. CJ fixed the linkage and I was on my way within an hour. My only problem, why couldn't you be closer to Three Rivers!!! I would love for you guys to work on all 5 of our cars!!!! Thank you so much Dexter and CJ! Judi