I've being coming here for over 5 years, they do a great job and take good care of my clothing. I…read morefeel they are a bit pricey but the location is convenient and they render a good service. They open on weekends which is a plus for most people!

I just went in for a pick up at 2:36 pm on a Wed (day off) and a client who had a sailors canvas…read morebag filled with shirts was getting checked in and the clerk was literally turning the shirt sleeves right side out, after over 20 shirts, I asked if I could just pick up so she could take her time going thru such a large pile and continue her chat with the customer. Well, to my surprise the clerk(she) looked at me as if I was being rude to request to get checked out because I was just a pick up...her explanation to me was that there was only 1 computer to check in & check out. This I understand, what I don't understand was if she was talking up a storm, fixing the shirts in reverse and still sorting, why couldn't she just check me out which is a minimum of 3 mins. Mr.Alex, your prices are not that low that customers can't get even at least a hello or thank you or "could you please give me a few moments and I'll be right with you" acknowledgement, but rather you are not even looked at, wait and then when you muster up the courage to request a logical option, your given this B*lls*it story as an excuse. Shame on your clerk...

Disgusting attitude from the front desk OWNER. I was greeted with nothing but disrespect from the…read moremoment I walked in. I was questioning their $64 comforter cleaning price tag and the worker told me to "use common sense" on a comforters weight. My education on comforters is not as vast as his clearly. Horrible service and employees are extremely rude. All the owner had to do was weigh my comforter. I didn't say I didn't believe him I simply asked for a breakdown on the cost. I wish I didn't pay anything to this establishment and left my comforter there. I've never been spoken to like that from a business owner working for a service I am paying for. I asked for someone else to work with during check out and he said there was no else to help me.

One time they burnt and ruined two blouses, I let it slide. Another time I missed an item and had…read moreto come back for it. It took them a long time to find it. Lastly, I had 2 jeans fixed, I picked up and paid for both. I trusted they were done because it was an inside stitching that I wanted around existing torns from the jeans knee area that I wanted to prevent from getting worse. After a few weeks realized one of the jeans was fixed and the other wasn't even touched even though I paid for both Jean repairs. Also, the only one that did get fixed was also coming apart so I decided to bring them both again for the help. Not only did they denied that they had even worked on them (in a way just flat out calling me a liar) They insisted in charging me everything all over again. When I obviously refused but even met half way by asking for at least a discount, they totally denied helping me completely. The manager was simply the rudest asking me to leave without wanting to listen to what I had to say. He basically said, nothing will be done, you can go. Not once was I rude, or raised my voice. At all times I was cordial, just asking for some type of consideration and trust. I would never lie. It's a jean repair for gods sake! I Even asked them to check on their records from the past so they will see that the job was done on their location.. They obviously denied because they have no system and no way of checking anything from before. This will be my first bad review I ever post in my life. I believe that if you have nothing nice to say, it's better to not say anything at all... But honestly I was humiliated and called a liar... by some irresponsible and dishonest people and I won't take it. Mostly to prevent other people to go thru what I just had to experience. I do not recommend this place at all!!!! Worst dry cleaners ever! What a shame they have to be part of Coconut Grove. Not even trying to give me the slightest solution. I guess one star is the minimum.. I would even score them with even less than that.

From entering the location and seeing the friendly customer service and clean business, good…read moreprices, great quality. I was very happy with the service.

Gone a few times and did a great job. The service is top-class. The value of the time was goid.read more

I brought in this shirt for ironing. When picking up, it was all covered with yellow stains. They…read moresaid they were going to fix that. At the second try, they completely ruined it (see picture) and they did not assume any responsability. The guy in the picture said "I can't guess this would happen when ironing", so, on top of everything he gave me attitude. I gave them a perfectly fine shirt and came back with nothing.

Very Convenient & Great Customer Service. Needed a Next Day Service & they accommodated me with no…read moreproblems!

Called was very rude and disrespectful didn't even let me ask about anything essentially because I…read morewould be a new customer he didn't want to even talk to me!

Good customer. Service price is good. And when they tell you to going to be ready, it will be ready…read morethat day they tell you.

Overall, good quality dry cleaning at reasonable prices. It's not the cheapest but the quality of…read morework is worth the price.

If I could give this place a half a star I would. I came here 2 times to drop off uniforms for…read moremilitary press. The first time they charged me $33. The next time for the exact same pieces, they charged me $36. I called them after I realized to ask why it was more expensive (because the first time I asked for express service and the second time I didn't). The man on the phone couldn't answer my question. And then he hung up on me when I asked how much each piece cost. After that they wouldn't answer my calls. Do not come here. This place is clearly in business of scamming people.

I've known the owner, Gino, and used his services for over 15 years. He understands customer…read moreservice and uses the latest technology. The location is convenient and there is available parking. His employees (Rafael, Naheed, Alan and seamstress Huma) are really wonderful and have been with him there for a long time - a testament to Gino and the work enviornment that they have. They do a great job, are very reliable, and will keep you up to date with texts. Raj

Excellent work and service. There's a reason why they have been in business for so long. Traffic…read morearound the location is a nightmare but it is what it is.

It was Bash/Prom time and my daughter's dress arrived an eight (8) days before the event. I walked…read morein on Tuesday and was greeted. The seamstress had my daughter try on the dress. She asked my daughter what she wanted done (take it in around the stomach and chest area, make it a little shorter so that she could walk in it, and keep the mermaid flow). She marked and put pins init of. We paid (comparable price), she told us that we will receive a text when the dress is ready, and we left. Tuesday afternoon came and we received the text. We prayed that it was done correctly AND IT WAS!!!! She tried it on and it was perfect!!! I will DEFINITELY go back here again.

My friend Noor recommended this spot ad honestly i have nothing but great things to say. From…read morealterations, to dry cleaning they get the job done in a timely and efficient matter. the staff there is usually so friendly, and welcoming. They always have a smile on their face and are willing to work with you even on a tight timeline. As for the pricing, I think its very reasonable and for the overall experience it's solid. Highly recommend!