Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

Very Professional And I loved the finished job so much . Thank you for eveything Martin …read more I would recommend him to anyone who wants their floor to look perfect

From the owner: What makes my business unique and special, is that day in and day out i get to provide my unique…read moreand special work ethic & skills to people who need work done but need it done good but thats the special part good is not enough i provide perfection. My job is not done at good but only at perfection which is important to me . Perfection is the key to my Unique and special Business..

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

Excelent company! Very honest, trustworthy and they do a fantastic job. We have used Villa many…read moretimes for carpet and now our new kitchen flooring. It's nice to know there are still reputable companies that you can rely upon without hesitation.

You won't find better people than Dan and Carol! My mom was their biggest fan, so we chose to go…read moreto this place based on previous experiences. PLUS let's all support local family owned businesses. Our situation was difficult with an elderly father, and Carol was immediately understanding and so helpful. Dan is so pleasant and understanding it too, totally helped our situation. It was like working with family who cared. From moving furniture, to install of carpet, we certainly couldn't have asked for better quality, consideration or service. While we had one small hiccup on original installation date- the date was changed-upon newly scheduled date - everything went smoothly and the installation was perfect. Many of us struggle trying to update elderly parents homes, or maybe just freshen up your own place. I promise this is the place for you. It really is a MUST place to use for services needed. Thank you Villa Carpet you exceeded our expectations!

Absolute Disaster!!!…read more I hired this person for hardwood floor grinding and refinishing. Pictures tell the story. If you are looking for someone to turn a simple job into an electrical adventure, leave a mess behind, and create new problems you didn't have before -- this may be the person for you. On top of the poor workmanship, he was extremely rude and disrespectful. He attempted to connect his machine directly to a live electrical line, which resulted in damage to the electrical panel and an expensive oven showing a "Bad Line" error. Apparently, quality control and safety procedures were optional. Blamed the panel. The job was left with trash scattered around, and somehow the priority became demanding payment before the work was completed. Asked for additional $150 to "dispose" of the trash that he left behind. To add to the experience, machines were left sitting on carpet, creating another potential mess. We ended up contacting the local police. A reminder for anyone considering hiring him: do not release payment until you have personally inspected every detail of the work. Before making the deal demand full clean-up and disposal of trash. Take before pictures. Check your appliances, check your electrical system, and check that your property is actually left in better condition than when he arrived. Unfortunately, the experience was not the kind anyone wants.

Recently, I decided to sell the house that had been rented out for 12 years. The red oak wood floor…read morewas in rough shape, so I requested several quotes and initially selected one for restoration. Then Nathan reached out and provided a quote that was slightly higher than the one I had chosen, but his estimate stood out for its professionalism and detailed breakdown -- including shoe molding removal and replacement of damaged boards. I decided to go with him, and I'm so glad I did. Nathan communicated promptly and understood exactly what we needed. He and his coworker Leeland clearly knew their craft and did a fantastic job. They paid close attention to every detail, working carefully around the corners, closets, and especially the badly worn kitchen area. The floor now looks brand new and will surely impress potential buyers. I highly recommend their work!

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

I have had 4 floors put in by this company. The problem starts with I can't get a hold of anyone in…read morethe repair dept. My one plank, the top flooring has ripped off. I have emailed them 3 times & gotten responses back once from an AI. I called the company & was rudely told they don't handle repairs, corporate office does. I asked for the corporate office's telephone number & he wouldn't give to me. I'm fed up with this company & am close to contacting the BBB.

I have a warranty on my kitchen floor been trying to get help since sept 2025. The flooring is…read morecoming up.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation