I am appalled by Jennifer's customer service. Based on the positive reviews, I booked her and she…read morehad deep cleaned our tenants home. Up until this, my interaction with her have been pleasant. We also needed our grout cleaned and she said she can do it, so I scheduled with her for today at 3pm. She originally said she can't because she's throwing a party for her family. Unfortunately my tenants (4 different students) schedules are very hard to manage, and they were not free at other times, so I told Jennifer of this. She said it's fine and that she'll be there by 3pm, she confirmed this. Now I get a text this morning saying she won't make it because of the party, and she doesn't even apologize. She couldn't have told me this when I scheduled it? I'm not sure why she confirmed the time for today when she clearly couldn't. I informed her of my great dissatisfaction with her service and she continued to accuse me of being "rude" and a "cheap ass". How do you treat your customers like this? When she originally quoted me her price, her words were "uhm it's like $200". It sounded like she was just making up numbers, not a set price she had for each of her service. So I asked if she can do 150 and she said yes. If she wasn't happy with me trying to haggle, she could have said that she cannot lower it and I would have been fine. I will never be using her service or recommend her to anyone for her unprofessionalism.

Recovery Home Services has a fantastic reputation and goes above and beyond what I've seen in this…read morebusiness. Thank you for being so committed to excellence. Please keep doing what you're doing, everyone I refer you to has said the same thing. Much needed, thank you.

Finding the right cleaner can be challenging to say the least. After a false start with another…read morecleaner, we are delighted that we found A Clean Team. Our house is always spotless after their visit. They are completely reliable and treat the house like their own, which means they notice the little extras and do them without having to be asked. We are absolutely delighted with A Clean Team and would highly recommend them to anyone. ANGELINA from A Clean Team checks in with us regularly to make sure all is okay. The service couldn't have been better. I regularly recommend A Clean Team to friends who are looking for find a cleaner.

Ana, Professional Promt so easy to work with. Highly recommend Ana. You won't have a…read moredisappointment with Moreno House Cleaning. I would hire Ana again in a heart beat. Thank you Ana!

Ana is an absolute dream to work with! Your home will be in GREAT hands with her! We just started…read moreAirbnb-ing our place, and we were very nervous about finding someone who would do a great job turning the place over in-between guests, even if we didn't have time to stop home to set things up. Ana has gone above and beyond what I expected in every way! Not only is the cleaning stellar, but she has helped give me peace of mind when we're away from home! She is also quick to answer texts and calls. If you choose Moreno House Cleaning, you'll be glad you did!

Poor customer service. I requested a quote from Michelle who met me at my house to go through…read moreexpectations. She promised to email a quote by the end of the week. I waited for a week and had no response. I called and left a message for Michelle with no response. I called back a 3rd time and finally got Michelle on the phone with her response saying that she could not find my contact.

Highly recommend! Savannah got us all dialed in for a cleaning with only 2 days notice, amazing…read more Erin, the gal who came to our cabin, was amazing too! She was organized, efficient, cheerful, and a pleasure to hang with while I was doing yard work. The cabin has honestly never looked this great:)

HORRIBLE DO NOT USE- Drunk I own a cabin and was renting it…read moreout for the weekend to my in laws which of course we wanted the cabin to look nice. I set a tume for them to come 2 weeks In advance. They showed up 2 hours late. I was already kind of disappointed with their tardiness but I understand stuff happens and sometimes people are delayed. after they showed up I left to run some errands and said I'll be back in 3 hours. I finished early and went back to the cabin where I was appalled. When I walked in the door I heard some scrambling in the kitchen and cabinets being closed which they'd have no reason to open. I caught her red handed using my alcohol to make mixed drinks on the job. immediately asked them to leave and had to finish the job on my own. can't believe this.

I find Latasha to be very responsive, dependable and hard worker. As soon as I called her, she…read moreimmediately arranged a time to go and see my cabin. My cabin was in very bad shape and very dirty, since some men moved out after a long term stay. She did a deep cleaning and detailed every thing. I'm very happy with her work and I highly recommend her. I plan to use her again. Fran

Busy Bee Cleaning staff is great. They are quick and…read moreefficient I would highly recommend them

At first I was very excited to choose this smaller business to do my move out clean in 29 palms…read moreCalifornia. I requested a move out clean to include windows, blinds and baseboards. The FB page owner quickly responding asking how big the house was, how many rooms and when needed. I provided all info as requested. I was given a quote of $450.00. I had gotten several other quotes, some higher, some lower and some the same. I chose Busy Bee based on communication and prompt responses. I had no idea how much I was going to regret this decision. The day of my move out clean May 7th, Friday, scheduled for 9 am, no one arrived. At 9:50 am, I contacted the Fb page owner through FB messenger, the only way we had been communicating and was told Megan was running late. I was not told until I asked. I was told she had to stop for gas and oven cleaner. Megan arrived over an hour after my schedule cleaning time. She also arrived with a child and her cousin. She promptly explained she was the owners cousin and did this on the side. Immediately I should have requested a different company, but chose to give them a chance. They did not bring a vacuum. They only had a hand broom. This was concerning. Halfway through the cleaning, things looked great, and then I heard their conversations and suddenly the quality of work changed. Now it was a rushed job. They told us they were done at 4:00. We explained that our rental company would be reaching out if anything was not up to THEIR standards. Megan understood. I requested a receipt for the services from the owner before the services were performed to ensure I could give the receipt to the rental company. Yet again ensuring it was up to the rental companies satisfaction. She said Megan would have one. My assumption that it may have been from a "business" was wrong. I asked the owner how are we able to pay for services, expecting some kind of website or email to respond to, and was told, just Venmo or cash to Megan. A handwritten receipt for "move out clean" was given for the amount paid. We had to Venmo the cleaner as such was still stating we are giving this to our rental company for their final approval. IF ANYTHING IS NOT TO THEIR STANDARDS, you will need to come back. They still claimed their job was satisfactory enough for them to leave. Here is what was not done. Blinds not done, carpets not vacuumed, light fixtures not cleaned, windows not cleaned, baseboards not cleaned. We had told them the carpet cleaners were coming the next day, and was told the baseboards will need to be done afterwards anyway so they were not going to do them because the paint would rub off. Not ok. Also, the heaters were not cleaned, nor the tops of the heaters wiped off. I recieved communication from our Rental Company on 5/29. She stated she cannot get ahold of the cleaning company. Interesting. I reached out and said hey, our rental company is not satisfied with the cleaning job. She responded with "you paid for your clean which means you approved of the cleaning job". We responded with some communication as well as reaching out to the cleaner who said, I will forward this info to Diana. Interesting. Now, we OVERPAID for a half assed cleaning job. She showed up with a minor to clean our house which is illegal under California state law, and proceeded to say all of her cleaners are independent contractors. I have gone back and forth with this company. She will not honor her word of doing the requested services. She claimed to have 3 times the man hours in our cleaning job and claimed to have made no money on our job. That is not the case. If you're going to claim a minor be prepared to pay them. The minor is not of legal California working age. And the company and cleaner are not going to come back and complete the move out clean. I do not recommend Diana DeMartino-Shelby, Megan Donato or Busy Bee cleaning to anyone. If I could choose zero stars I would.

Ashlee has been my housekeeper for 7 years and she's amazing! She cleans our cabins and always does…read morea great job. Super reliable, has never missed a cleaning, and always shows up. Highly recommend!

Lopez Household Helpers "no showed" at our agreed upon time. Noticing they were late, I texted…read morethem asking if they were coming. I got no response, so I sent another text asking if they were going to show up. Then I realized that I was being ghosted because my phone showed that they had received and read my texts, they just didn't have the decency to respond. They NEVER did respond to any of my texts to tell me why they didn't show up for our appointment. VERY RUDE AND UNPROFESSIONAL!!!

She has been with us for many, many years, and we are consistently pleased with the quality of her…read morework, with her trustworthiness, and with how good she is to our sensitive and ailing puppy ( the ultimate criterion in our lives for all things and people!).

My parents' house was a HOT mess and Kaylen and her crew made it BEAUTIFUL. She did a deep clean…read moreand she cleaned up years of filth. Now we are ready to sell. I am so grateful for her service and I think anyone who has anything negative to say about her is full of balogna.