A pleasant experience from start to finish. In the initial visit we were walked through options…read moreand our questions were answered patiently. Ordering was a simple process and they kept us informed on progress. Crew that came and installed were employees of the store. Efficient, polite and made sure we were happy and gave us information on care of countertops

CounterSync is a wonderful locally owned and operated place to go for your solid surface needs. I…read morefind their prices fair and their way of doing business enjoyable. They hand-craft their work for the customer, one at a time. They come and estimate your jobs on site at your home or business and then you have a choice of many price points. You can match the colors you want and the price you want to pay. They send a wonderful person to you to measure and show you the options. You can also go to the showroom and pick out the colors and designs you want. I wish that I had known about CounterSync and solid surface characteristics twenty years ago. I am sick of tile and grout. I am sick of broken or stained tiles and granite surfaces on countertops and in showers. These surfaces are the easiest to maintain you can choose and they can be repaired or polished and made like new if something bad happens. I use in-home resources all the time, and you cannot do better than CounterSync.

We are renovating a bathroom, and this place has way more tile and flooring selection that the…read moretypical home improvement store. They have tile, hardwood, stone, shower walls, kitchen backsplashes, sinks, and light fixtures. Jonathan was so helpful giving us suggestions and educating us on the maintenance of various stone selections. All I did was show him a picture of our granite and described what I wanted, and poof! He knew 3 times right away that I loved. It was so easy picking out tile and purchasing samples to take back to look at in our space. Great hidden gem! You have to check them out if you're renovating a kitchen or bathroom!

Highly recommend!!!…read more Awesome products and prices!!! I have been in the home industry for years. My wife and I bought a front door and saved a ton of money. Beautiful!!! When my daughter and her husband were remolding their home they purchased windows and doors and saved over $5,000 on them compared to other estimates they had received.

Bad vibes! Super unfriendly- five guys standing around. No eye contact, much less offer of help…read more For the record, we are normally dressed white folks, so it's not racism, just terrible customer service. Filthy floors and counters. Does anyone actually work here, or just stand around looking bro? AVOID.

Tip: since getting to this location can be difficult. Be patient and use the traffic light next to…read morethe Target for easy left and right turns. For returns, ask to do an exchange so you dont lose your 20 percent

BBB is a great place to go if you want to get suckered into spending money you weren't planning on…read moreusing, or like myself don't even have. It's not Bed Bath and Beyond's fault though, unless you can blame them for having super awesome, as seen on TV frying pans that don't scratch with a LIFETIME GUARANTEE. They did bait me with a "20% off my entire purchase" coupon though. So I guess we are both guilty parties here. All jokes aside, I did kind of go in just to look around and left with 2 candles, 6 spoons, and 2 frying pans. The sales associates were officious and constantly trying to upsell items. I don't think they work for commission, but they really could have fooled me. Sofia, the associate helping me, sold the crap out of their frying pans and convinced me to buy 2. To be fair, she didn't really have to twist my arm. I have a soft spot for kitchenware. However, I wanted one that was bigger than the one they had in store. Luckily for me, not really because I have no money, she ordered it online, and let me use my 20% off coupon in store and online. She also waived the shipping, so now I wait for my pans to arrive on November 6! In the mean time, I will enjoy the woodwick candles I purchased for 4$ on clearance. Smoked Vanilla is definitely the way to go!

We had Re-Bath (Janet) come to our home for a master bathroom remodel estimate. She arrived late…read moreand had an off-putting attitude, which didn't inspire confidence from the start. While the consultation eventually picked up, it veered off course when she began talking about her personal life--how she used to have a large home and now her family is adding on. It felt unprofessional and irrelevant. She told us we'd receive a quote by the following week, but added that if she forgot, we should call to remind her. That's not how professional service works--especially when I'm the one looking to spend my hard-earned money. It's now been over two weeks, and we still haven't received anything. First impressions matter, and this one was a red flag. I recommend looking elsewhere.

One word Unprofessional. Called out of work so some lady can give me a estimate. Told me to wait…read moreuntil Monday the latest. And never got back to me. A waste of time do not call these people

I got my countertops done through this place. They were accommodating with scheduling the…read moreappointments around my work schedule. From the time of ordering to installation was a week. Super fast, even during the holidays. I have 2 complaints, which were addressed. The first, I ordered square sinks and the granite was cut round and we only discovered this after the vanity was ripped out. They were accommodating and gave us the vanity for 50% off and we agreed to let them install the round sinks. The 2nd complaint was when they were installing the backsplash in the kitchen they deliberately installed 2 fractured pieces and tried to cover it up. They did come back a week later and replace it, but it was a waste of time when they could have addressed it during installation. Overall I love the new counters.

I have called there 3 different times and all I get is recording to leave name and phone number,…read morethey have never bothered to call me back

Remolding a shower. I did not purchase here because I found exactly what I wanted elsewhere. They…read moredo have tons to choose from in all price ranges. I worked with Shari Roth who was very patient listening to what I had in mind. If I decide to remodel another area of the house I would go back here and definitely work with Shari again.

do not buy here. the staff is incompetent. i received a doa uline ice maker after spending…read more$65,000 in appliances. well actually first they lost one of my ice makers so i had no ice maker. simultaneously also had a broken wall oven door with a repair happening 8 motnhs later as they forgot tp order that piece. we moved in and turned appliances on in march 2023. i have been calling since april of 2023 as the ice maker is full of water and still have no replacement. i was told i needed a repir but the unit is also full of mold for the past two months. i did not get replacement parts which i later refused to accept when tehy didn't come but i also never got the replacement unit i was promised over two months ago now. shari and joel are a total joke. buy elsewhere. you can get better customer service from anywhere and i repeat anywhere else. i have been waiting 7 months for this problem to be rectified. my builder also told me he had a nightmare with one of his own appliances needing repair and that "joel used to be good" go online and save yourself the headache. i did have some damage with an online appliance purchase which was resolved immediately by someone over the phone from another company who actually cared about their customer service. oh yeah and i am yelling in caps. i am furious!

Excellent prices! Found so many nice pieces at significant discounts…read more Employees were super helpful and were quick to hold items for us at the counter! Have lived in the area for over 6 years and always see it when we travel south- this was the first visit. I will always stop now and add more to my collection! Please note that this is an outlet so you might not find the exact color shades you have, but it's not a problem for me as I do a variety of colors

Great sales help and some good deals. Everything I bought was either 40 or 50% off of the lowest…read moreticket price. Not everything is at a discount, but I would say it was worth the trip.

This store is massive. If you want to look at everything make sure you give yourself time. They…read morehave the biggest fake foliage section I've ever seen. They have DIY and pre made items. They have hundreds of pillows to match your style. The have more ribbon than I've ever seen in one place. They always have the cutest holiday decorations, Halloween, Christmas and fall. In the spring and summer they have the spring and summer decor. It's all very cute and they have most thing's separated for each style so you can find a bunch of matching items in one area without wandering too much. They always have affordable glass wear, kitchen utensils, grill utensils, and more. They have a lot of terracotta pots to choose from for fake and real plants. They have other planters as well varying in sizes. They have outdoor furniture and garden accessories like decor, flower pot holders, arches, wind chimes, etc. They always have a bunch of local wine for sale. It's a great staple store that has everything you're looking for in your home.

Love this store! They're always Holiday Themed - the Christmas Trees decorations are so beautiful…read more This is the perfect time to check out the different varieties of wines at great prices. The customer service is always awesome and you're greeted with smiles.