I usually give average reviews and never poor ones. But I am so upset with Pete Atlewine and their…read moreemployee, Chris AND service in general. We ordered a hot tub cover that took awhile to get delivered. Could be from Hurricane Helene. That was ok with us. But then we needed a new Hot Tub Lift because ours was rusted out. We bought and paid for a new Hot Tub Cover Lift. The day they were supposed install, they left a phone message saying, it would be delayed. No problem. HOWEVER, Chris called on the 20th of Feb saying he would be there on the 21st at 0800-0900. He showed up at 0830 and said he would be done in 20 minutes. We went out just to see the new lift kit after he left without saying a word, and found that he only replaced one part of it and used the OLD parts of it. Plus he left his trash outside and did not take the old lift. WE PAID FOR A TOTAL NEW LIFT KIT!!!!! We called Pete Atlewine, confirmed it by them that we paid for a new kit.Chris called us back and said the sometimes they use parts from other kits to replace (????). What, was he saying they don't buy new parts and use refurbished ones??? Chris said he would call us back in a few to get it straightened out. Chris did say "well if you want me to replace it I will." We told him we paid for a NEW one WE wanted a NEW one. What was he hiding???? NEVER HEARD back from him. Never hear heard back from Pete Atlewine either even after a phone call. We FINALLY called at 2:00pm to see where we were at and had to leave a message. Service only took messages as they were busy. We are so disappointed in Pete Atlewine's service when it came to this lift kit. Chris came to our house mad to install it the evening, slamming things on top of hot tub cover, with a chip on his chip his shoulder and truly we know this is not the company for us. So disappointed. We have been with Pete Atlewine for years and the service has just flopped. Sad. Then when he was done with everything, replacing lift kit, he said he was sorry, but still left with an attitude, again chip on his shoulder. PLEASE PETE YOU CAN DO BETTER.

We have had several issues over the years with Pete Alewine Pools and especially the Service…read moreManager Charles. His behavior and customer service attitude is by far the worst we have ever delt with. One of the biggest issues with Pete Alewine Pools was in January 2024 when we received a $2,000 water bill. We had previously spoken with the pool technician and gave him permission to add water to pool since it naturally evaporates and cleaning could also drain water. He assured us he would turn the water off when done. When we got the water bill I did research with the water department and they pinpointed the date and time the water was turned on (and turned off). I called Charles and spoke to him about issue as the only people at house would have been the pool technician. Charles of course stated it was not his technician and completely refused to take any responsibility. Since we had no proof, we dropped the issue and worked out an agreement with the water department. It still cost us over $1500. The next issue was when we were told we had to replace our sand filter with the new cartridge type. This would have cost over $3,000. We declined. Next issue was yesterday. Due to us not being home and lack of ability to add water to pool the pool water is below the scupper. I called Charles at Pete Aelwine and he told me the valves had been adjusted to internally circulate the water without going through scupper intake. Due to this and low water, our buyer immediately thought there was a huge leak in the pool. After a leak test it was determined that the pool had no major leaks and there was a very very small leak in a grout line on the decorative tile at top of pool. It was determined this could have been caused by allowing calcium buildup and then scraping with wire pool brush and grout coming out. This issue was not huge and we shrugged it off. However, when the agent and buyer attempted to turn on the pool/spa heater it did not work. I was FaceTimed and asked if water was running through the heater. The agent and buyer could not tell. I called Charles and asked to send someone out to look at it. I was told there would be a service charge. On Wednesday, the technician (Dustin I think) came out to look at it. I do not know what he did, but he told both the agent and buyer that the heater was bad and needed to be replaced. He not only quoted $5,000 he also to the buyer that the heater was obsolete and discontinued. As one could imagine, this created a huge problem with the buyer and could have possibly caused us to lose the sale of our home. (We still do not know if this can be rectified due to the Pete Alewine technician saying the heater was obsolete and discontinued.) Today I spoke with the leak technician and asked about the pool heater. He informed me that he was curious about it himself as the heater was the "MOST POPULAR AND COMMON HEATER AROUND". It was covered by our deck and out of direct sunlight and wind. He took it upon himself to readjust the valves and miraculously the heater came on and started to heat the water. He explained to me that there are flow meters and if the system does not have enough water flowing into it then it will not work. Hence my asking the agent and buyer if they saw water flowing through it. I am now told our heater works completely fine and does not have to be replaced. We are currently not living at house and rely on your help and service to maintain our pool. We believed we could trust Pete Alewine. Unfortunately, it seems our trust may have been unfounded. What is extremely troubling out of all of this is the following: I called Pete Alewine to discuss this last issue with the pool heater. I also had videos of the pool showing white particles on the bottom, which clearly showed the pool had not been cleaned in a while. I used to get text messages or emails telling me when the technician was at the home cleaning the pool and when he left. I no longer receive them. I got in touch with the GA office and spoke with someone there who told me to send an email with the videos and explain what happened. I did exactly what she told me to do. I got a call from Charles a few hours later and he was very upset on the phone. He told me they did not break my heater (no one claimed they did) and that he had spoken with the owner Mr. Alewine and they now have decided to remove me as a customer and no longer service my pool. WOW!!!! Once again Charles's customer service and attitude is below anything we have ever seen from what we thought was a reputable company. Not only will they try to rip you off on your service and repairs, if you catch them at it, they then fire you and no longer want to service your pool. I would never recommend them to anyone.

After frequent moves and living in homes with sprinkler systems that needed work, I can say that…read moreBrett (owner) and his crew were the most competent, punctual, and professional irrigation specialists I've had the fortune to work with. From the prompt reply to my quote request to his on site assessment of what he detected and what was needed, Brett was responsive and shared his experienced recommendations. We had a large front area that needed trenching and new sprinkler installation, and adjustments and sprinkler head replacements in five other zones. He also checked our lake-fed pump. The detailed estimate provided was very reasonable for the scope of work and Brett and his crew arrived punctually and went right to work. He was available throughout the project and it was completed in one day. An outstanding job by a competent and experienced crew.

Although our french drain is very new, we have noticed a difference already. Brett Lynn was easy to…read morework with, and his staff was friendly and hard working. They tied my AC condensation pipes, and down spouts into the french drain with efficiency and speed. He kept close contact with me, letting me know the different steps and what would be happening next. When Brett came out to give me an estimate, I could tell he wasn't out to scalp me. He was reasonable and fair.

We have been in the Augusta area since 1989, and have delt with many area companies. Big Wave Pool…read moreand Patio are by far one of the best! They are professional and very knowledgeable about renovation, design and what one needs for a pool! A family business, we had the pleasure to use for our pool renovation. Abe is a down to earth, matter a fact, very informative, great guy! His daughter Maddie in the office is there for you when you need her. Abe's crew are by far some of the nicest, very hard working guys! If you need any kind of pool ideas, advice, this is the company to use! I wouldn't waste my time looking for any other company. Thanks you so very much, Jack, Brian, Sam, Terrance, Leonard,William, and Antonio! Our pool has never been so beautiful and easy to keep up!

Ideal Landscapes has been one of the most impressive companies I have ever hired. I met with about…read moreten different companies before selecting this company. It was a pretty large project and I'm a pretty picky person, so I wanted to be sure that I was getting the best quality at a fair price. They did a FANTASTIC job! They built a pretty large double tier retaining wall in a steep slope, leveled the top part of the yard to make it usable, graded the entire backyard, brought in sod, ran irrigation, filled the beds with soil for my garden, and pinestrawed a very large area. I was impressed with their attention to detail, their professionalism, and MOST IMPORTANTLY, their communication. The owner went above and beyond to answer every question and thoroughly communicate every step of the way. He also offered several recommendations mid-project that I'm glad he brought up because they really added to the final appearance and functionality. I recommend Ideal Landscapes 100% and will definitely use them again in the future. As an added bonus worth mentioning, they cleaned up the worksite each day and made sure the road and front yard was tidy after working each day. They also repaired every place their equipment drove over in the front yard back to perfect condition.

Quality service and very professional!! I would recommend this company for someone who is looking…read morefor a lawn company that stands behind their work and who produces well.

Jason is the owner of Adam's pools and I must say that he is a very hard working young man. He has…read moreserviced my pool over the weeks and I am so impressed with him. He is doing everything to clear up my pool. It has been out of operation for two years and not covered Which means it went through the hurricane. Still a ways to go, but he stays on top of it. always on time and lets you know when he is on his way. jason tries to keep cost down as much as he can. If you are tied of being taken from other companies then give him a call. i guarantee it.

I'm happy to recommend Adams Pool Maintenance from North Augusta, SC. They closed/opened our pool…read moreas well as regular maintenance for our above ground pool. Jasen was knowledgeable and trustworthy and professional. We enjoyed his expertise while we lived in SC.

Called them on Saturday and they came early Sunday morning. Gates to have them come out on a Sunday…read morebut he did and it solved my issues with a quickness! He even looked at and fixed another issue I hadn't mentioned. Value was pretty good to me being a Sunday. I was glad to see him and very pleased with the quick service and good attitude (like I said it was Sunday). I definitely recommend them if you need sprinkler service in a hurry. Thanks Dixon!

Their young technicians came to work on problems with flooding in some areas and inadequate…read moresprinkling in others. After two hours of checking and re-checking they determined that my whole system needed to be repaired, an expensive undertaking. The owner came today and after less than an hour he told me the problem was taken care of, I did not need the extensive work - and charged me just a minimum service charge. I was so grateful for his honesty, especially because he had come here with two trucks of equipment/supplies prepared work all day on the sprinkler system for a much higher dollar amount. I would give him more than five stars.