Service was great and straight ford he even told me a stain he couldn't get out .Honesty is very…read moreimportant to me .i will use him again and he can use me as a reference

I took some time to really consider whether or not I wanted to write this review. Andrew, the…read moreowner, was very eager and motivated to earn my fiancé's and my business. He initially quoted us $950 for a "deep cleaning" plus carpet cleaning, then later texted and lowered the price to $750. The job was to deep clean a newly purchased home that we were moving into. The house had not been lived in for about 8 months, but it was fairly clean since it had been actively shown. It was not dirty. The entire reason for hiring a deep cleaning service was so I would not have to worry about cleaning ANYTHING before moving in. Andrew arrived with 2-3 other cleaners to clean an almost 2,000 sq ft home and finished in approximately 3-4 hours, including carpet cleaning. In hindsight, that should have been a red flag. During the walkthrough, we pointed out several things that were missed such as dead bugs inside window tracks, dust above cabinets, stair railings and banisters, and cobwebs. Andrew addressed those items on the spot without any issue. However, once we started moving in and unpacking, we quickly realized how much had actually been missed. We were told that a "deep clean" meant EVERYTHING. IT WAS INDEED NOT. The entryway was untouched and full of dust. The master bathroom window and window sills were not cleaned. The master closet shelves were filthy and clearly never wiped down. The storage drawer beneath the stove was disgusting. I used multiple Clorox wipes just to get it clean. Under the bathroom sink was sticky from the previous owner and had not been cleaned at all. None of the tubs even appeared to have been cleaned. My fiancé reached out to Andrew, and he offered to come back two days later. By that point, even more missed areas had surfaced. I ended up cleaning everything myself, which completely defeated the purpose of paying $750 for a deep clean. I couldn't delay unpacking or bathing children just to wait for another visit. My fiancé contacted Andrew again regarding the additional issues, and he issued a partial refund of $250 via Apple Pay. I chose this company because the majority of Yelp reviews were very positive. I did notice some negative reviews but assumed they were outliers. Unfortunately, our experience aligned more with those. This review is not about Andrew personally. He was polite, positive, and had a great attitude. This is about the lack of a true DEEP CLEANING. Overall, I am deeply disappointed that we chose to go with this company.

They did an excellent job cleaning my living room carpet and repaired a spot in my bedroom carpet…read moreto make it look new. Thank you so much!

The carpets look great and the room smells wonderful. Thank you so much. I will definitely use…read morethem again and will recommend them any time.

Amazing job! Took my carpets from dingy to Great! Explained everything and kept me informed along…read morethe way. I highly recommend.

Shawn is the best at what he does! Very reliable and affordable. He was very friendly and did some…read morespill cleanup for our rental property.

Ramiro cleaned and stretched carpets in 4 rooms for me. Did…read morean amazing job, plus he was very conscientious He wore booties, covered my wood floors, and thoroughly cleaned up after the work was done. I'll definitely use him again, and will be recommending RM to friends. Thanks Ramiro, I appreciate you.

I hired Rm cleaning for both carpet and window cleaning, as I am about to list my house for sale…read more The windows are spotless (he even cleaned the tracks) and the carpets look fresh and new. Great experience - would hire again!

I've used Clean to the Maxx for several years and recommend him to any family or friends in need of…read morecarpet or tile cleaning. In my last house, I thought my grout was a whole different color than it was after Shaun cleaned it. After seeing the difference, I was shook. My new house has light grey grout that is so hard to keep clean, but after cleaning and sealing, they look great! Thank you clean to the Maxx for a professional clean, and always the best customer service!

I would not recommend this carpet cleaning company. I specifically explained that my area rug had…read morebeen in storage for 2 years and had cat urine throughout it. The technician assured me they could properly clean and deodorize the rug, which led me to believe it would be treated professionally at their shop. Instead, the rug was cleaned in my driveway in a very basic manner and never taken in for the deep cleaning it clearly needed. The odor was still present afterward, and I feel the service provided did not match what was promised. I wish they had been honest upfront about what they could or could not do instead of giving unrealistic expectations. Very disappointed with the experience.

I came to Visalia to visit my grandma and my uncle scheduled an appointment to have her carpets…read morecleaned one of the days I was visiting. We were scheduled for 11am and Moyses arrived 10 minutes early. We went over what my grandma wanted done and he got to work. Less than 2 hours later he had done 3 rooms, one hallway and her bedroom. Carpet looks brand new - I wish I had a before picture because it was really bad with surface stains and high traffic wear and tear. My grandma is happy with the price and service. Highly recommend!!

There customer service is excellent cleaning wise is perfect professional and they are respectful…read moreon time and organized an excellent company