"Dr. Degraff is wonderful! I highly recommend him for counseling/therapy for anyone who needs help…read more He's compassionate, calming, and has incredible insight. The office is centrally located and easy to find. He has given me such great advice and helped me understand so much. I continue to see him every two weeks."

I've been to a few other Psychologists and Dr. DeGraff listens well and does not judge you…read more Whenever I leave his office I feel like my issue was insignificant and I feel much better.

I was very disappointed with my interactions with this clinic! When I first was referred I spoke to…read morea man named Greg and he was very nice and helpful. I filled out the exhaustive online forms you need when you're going to a doc for the first time. I had my appointment for my first ketamine infusion for 7/14. Last Sunday afternoon 7/9 I get a call cancelling the appointment. When I asked the lady the reason why she had no answer for me whatsoever...annoying! On Monday Greg called to reschedule but when I told him I was upset over the cancellation with no reason to be had he literally cut me off shut me down, and hung up on me. Wow did he change from the first calls I had with him. No apology/No explanation! Zero. Zero. Stars The good news is I'm going for my fist ketamine infusion this week! And the place is 5 minutes away from my home! Just a FYI for my readers, I've suffered with terrible back pain for 13 years and hoping this will help. From my exhaustive research I've learned that the pain signal in the brain can get a ketamine reset from that constant signal. I'll be updating you all on my outcome! I'm responding to the comment left below 'my perception" is unfair because my reviews are completely Honest and completely True!! It's sad when a biz cannot acknowledge their mistake (mistakes)

I started my ketamine journey exactly one year ago with Radiance. I went into it probably like most…read morepeople. I had no idea what to expect or what I would get out of it. All I knew was conventional talk therapy and medication was not working for my medication resistant depression and Major Depressive Disorder. I was literally paralyzed for a year of my life! It took everything I had to get out of bed to just do the smallest things in my life. I finally reached out to my psychiatrist and told them my current talk therapy was just not working for me. I needed something different with a new approach. Mind, body, soul. He directed me to ketamine therapy for my depression. I reached out to Radiance and made an appointment. I had a two hour appointment with the doctor before any of my ketamine treatment started. He explained the entire process to me from start to finish. I felt comfortable to ask questions and did so as I needed to. My first session was an amazing experience, and I felt supported through the entire process, from start to finish. I felt well taken care of. By my next therapy, I had already started feeling the positive effects from ketamine treatments. I walked in for my second treatment and everybody knew my name! I had already started to form a relationship with all of these wonderful staff members! The process was so fluid and never felt clinical in any way. As the weeks went on, I began to open up and feel more and more comfortable shared the struggles I was having in my life. As more time went by, I was starting to figure out how to use the environment and communication with the staff to further enhanced my ketamine journey. I started keeping a journal, processed my feelings before, and after my session, doing breath, work, guided meditation, or just plain crying. No matter my state, I felt genuinely safe and supported. I always knew when I pushed my call button, someone would be in my room right away. I was welcomed every time I walked in the door. As the sessions progressed, I made huge strides. My depression started to lift, the anxiety didn't feel like it was wrapping around my neck like a noose. Between the staff and the medicine, I started noticing my mind becoming less noisy with my horrible self talk I've struggled with my entire life. With the help of the staff I started noticing the following: Reduced toxic self talk Healing some past traumas Getting proper rest More dedicated to daily meditation Letting go of attachments that didn't serve me Pain and nerve relief from lupus and fibromyalgia Decrease anxiety Decrease depression Today, the entire staff celebrated my 49th birthday with me. The level of care at this clinic is second to none by a long shot. This place saved me from myself....and I will be forever grateful

My first adventure trying Ketamine and I did not do enough research on my part…read more Initial consult over phone w/Katherine was pleasant as I really liked her on phone and in person as she's genuinely sweet and listens. First consult w/Dr Watson for 30 min was informative on background of drug but didn't really get into 'why' I'm trying it. I did 3 session and each one was worse than the last as Tara the nurse, ie Dr Watson wife, used the needle for IVs as a weapon! 1st session: after treatment she helped me out of chair as said I could be dizzy and was nice and provided water 2nd session: I ended my 'journey' and heard nurse talking loudly even thru headphones and sat alone for 15 min; i pressed 'help' button and asked if possibly she'd forgotten about me and was met w/a snarky comment 'I was with another patient' to which I did hear her talking w/her and after that comment she just let me sit there alone for 10 min alone w/o saying anything so I went to bathroom and front desk asking for water. I asked to speak w/Dr ( for questions re something else) and Tara came out being really sweet, rubbing my back as she must of thought I was gonna complain. 3rd: Nurse Wratchet used same arm for IV as 2-days ago and I asked 'shouldn't you use other arm' she was curt and said 'no'. She couldn't find a vein she claims and jabbed needle into OUTSIDE of elbow and hurt like a mutha!!!Ended up using other arm and my arm was sore for a week as think she hit a ligament or something! End of session she again just opened door, turned on light w/o saying a word, no water offered and left me to sit and never after all the sessions did anyone ever come to ask how I was doing, take vitals or anything. I just walked out into parking lot. As far as they knew I could've been driving home! Overall, since then I've interviewed other clinics in town and they do provide vitals thruout session and chat w/you afterwards and ask you questions and have counselors in staff. I guess this clinic is basically a small, very small 3 staff operation family run business. I might add Nurse Wratchet used a cheap wrist BP cuff which always read high and when I told her my BP is always much lower she scoffed! No vitals during or after treatment. I do not recommend this clinic even tho Katherine is great as is the setup, but the nurse who you must deal with is not fit to be an undertaker in my opinion!

Amazing treatment plan with lovely staff and care. This experience was transformative and…read morerevelatory. Can't recommend enough. Such gratitude for the work they do here.

I saw this person and 2 minutes into the 1st visit she pretty much attacked me as I entered her…read moreoffice and chose to label me with a quick diagnosis without even knowing my history, then cut me off at every word in my trying to explain my unique stress , and she cut me off and never got my history, so she could direct the diagnosis to make her right . I truthfully felt maybe I was not the patient she was to be seeing as if I had issues she wanted me to have which were blatantly wrong. Her way of treatment was to agree with her completely or else her ultimatum was cold turkey off meds or hospitalization of which made no sense since I was just there for med refills. I have successfully taken the same medication for 25 yrs and just needed refills. But she was the most ŕude, and dangerous Dr I have ever met. PTSD is not what to have when seeing her attack me the 1st 2 minutes in my face as she leans into my wheelchair when being wheeled into the door. I know diagnosing without my history is dangerous and stopping my meds abruptly can be dangerous when stopped abruptly especially being on them for over 20 yrs is very dangerous. She has the worst bedside manner of any doctor and I would not recommend her for anyone that wants help. She gave me an ultimatum, she will hospitalized me or No meds. I have been in therapy for PTSD since 1979 when my son was born as the 31st patient with a very rare terminal liver disease, which I wasn't going to let him die, so I gave up my life to keep him alive, and suffer anxiety, PTSD, and have worked with the most renowned doctors in the country, from Colorado, MD, and DC , and NEVER HAVE I HAD SUCH A STRESSFUL, ATTACK FROM THE DR WHO WAS SUPPOSED TO HELP WITH MY ALREADY DIAGNOSED MICROMANAGED MEDICINE REGIME BY MY DR AGRE WHO WE MET MONTHLY FOR 16 YRS UNTIL HE RETIRED. MY MEDS WERE WORKING WELL, BUT THIS CRAZY DR NEVER ASKED ME ANYTHING ABOUT MY CONDITION WHICH WAS FOR SEVERE PANIC DISORDER SINCE I HAD GOTTEN COVID, DELTA, AND OMICRON, AND SHE INSISTED I HAD SOMETHING THAT WAS RULED OUT MANY TIMES IN THE PAST 40 YRS. SHE WOULD NOT ALLOW ME TO SAY ANYTHING JUST SO SHE COULD DRIVE HOME HER DIAGNOSIS , And then making up things in her notes in the chart and found that BY BELITTLING MY CLOTHES,MY SHARING MY JEWELRY MAKING WAS IN HER HEAD, THAT I WAS GRANDIOSE BECAUSE I TOOTED MY OWN HORN ON MY DESIGNS OF WHICH I AM OF TALENT, AND WHEN MY HUSBAND WHEELED ME INTO HER CRAMPED OFFICE, SHE GETS DIRECTLY IN MY FACE AND SAYS EITHER I DO THINGS HER WAY, OR ELSE.? A DANGEROUS SOLUTION SHE HAD, NOW HAS ME IN THE FETAL POSITION WITH MY MEDS CUT OFF INSTANTLY AFTER 20 PLUS YEARS. SHE SHOWED ME THE DOOR WITHOUT MY MEDS AND MY HEALTH IS NEARLY OVER BECAUSE OF HER. So my advise is, if you don't want care, go to her, she will give you a botched diagnosis, and thinks she knows it all without any background to go on. She never let me speak which,is hard as it is with not being able to speak due to a severe dry mouth., BUT gets her kicks in brow beating me to make her irresponsible care the very worst she could have done in the history of my Healthcare. My issue in seeing her was due to my Dr leaving and she was who they set me up with. She admits no history was in her possession, but finding her notes on my cloths, her wrong diagnosis,and the fact she cuts you off when she sees things not going her abrupt way. Then she lies in her notes saying my husband agreed with her, made my husband furious, and he did no such thing. I was just there for my med refills, nothing else, and she took them away even though they were working, and she leaves me with threats like I was going To be hospitalized , or don't do it her way which has left me without, and the meds needed , and were given to me for migraines, fybromyalgia and PTSD, and panic disorder from stress which has my body worn out. Gee with Dr's like her, who needs good health. I wish I had the head of her office so I can share this nightmare with them.

I'm beyond upset with Dr. Assad. I was his patient for 8 plus years. And he just dropped us, no…read morereferral no nothing. I was told he was coming back, only to read he retired. He had a lot of patients, and I'm sure like me had no where to go. The number they gave me, wasn't an actual referral. They dealt with something else. I read all the complaints about him, now I'm wondering did he lose his licence? Shouldn't be still made sure his current patients got continued care! Bullshit, I'm so upset. How can a doctor do this??? If he does come back, beware. This is so messed up. I know you read these Dr. Assad, how could you do this to patients that have been loyal?

My psychiatrist, Dr. Assad broke my trust by having his staff lie about him. I'd was a patient of…read morehis for eight years. Up until late September, his care was fine. After what he and his staff pulled on October 20th, there was zero care quality. In fact, he did harm. It was the office that lied to myself and all of his patients so the office experience was poor. He went out for surgery, and we scheduled an appointment for six weeks out. I called Monday before my Wednesday appointment and was told that a provider was covering for him but that she was only in the clinic on Mondays. I left work in Carson City and hurried up to Reno. I was out of my medications that day. She was a nurse practitioner and seemed to know what she was talking about. Four weeks later on Monday, October 27th, I was to see either her or Dr. Assad. On Monday, the 20th, I got a call from his office. They were canceling my appointment because the provider had quit. When I asked when Dr. Assad would be back in the office, they told me he retired. They referred that was taking his patients. I asked Jasmine if they were accepting new patients. She assured me they were and gave me their phone number. When I called, I got voicemail. They returned my call and told me that there wasn't a doctor in the clinic that Monday; that they hadn't been told about any client referrals from Assad's office; and they didn't even know who he was. They said that their website crashed due to all the traffic from Assad's patients; told me to fill out a form and email it back to them which I did. Turns out they're an alcohol and addiction recovery clinic and only do video calls. You can't refill my medications my medications on a video call. It must be done in person. I hope he never practices again. He's done irreparable harm to his patients. Most had to go to ERs to get refills that day. That's expensive and, generally, they don't give full refills. I found an urgent care that would do so but when I told them the medication, they would only dispense three of my 28 pills normally given. M I've never had a doctor betray my trust like this. If he had a conscience, this would bother him. I don't know if there's anything that can be done other than posting this. I'm pursuing all avenues.

Dr. Charles is a very caring provider who really cares about his patients well being. He helped me…read morework through my depression not only with the help of medications but also helped me work on the issues in my life that were contributing to my depression.

From the owner: Alexander Brooks, DO, Psychiatrist Christopher Charles, MD,…read morePsychiatrist Kimberlee Charles, MD, Psychiatrist We specialize in the diagnosis and treatment of psychiatric/mental illness.

The lobby was clean and quiet. The room was comfortable. Tiffany, my counselor was friendly and…read moreprofessional. She aways makes me feel at ease. I highly recommend this psychology practice.

I saw my therapist Morgan here and she was awesome but the place itself is predatory and parasitic…read more Before I even became a patient I saw reviews saying they were all about the money and didn't really care about the people and I should have listened. The first red flag was the $100 credit card fee just to register. You have to keep a card on file and they threaten to charge you if you cancel less than 24 hours in advance, and weekends and holidays don't even count. When I asked about it they swore it was only for people who constantly miss appointments and that they totally understand if you get sick or something unexpected happens. I was told not to worry. A few visits in, my therapist scheduled me out several weeks so I always had a regular spot. What I didn't know was that the office also booked me separately without telling me, so I got double booked. I went to my normal appointment but apparently missed another one I never made. When I called, they said it was fine, not my fault, no charges. Then it happened again. I called again, got the same reassurance, and was told everything was taken care of. A week later my therapist told me my appointments were being canceled because I supposedly owed $300. She didn't even know what it was for. She confirmed it wasn't for missed appointments. So what the hell was it? When I tried to talk to someone I wasn't allowed to speak to anyone except a woman named Kate who is a complete tw[at]... there really isn't another word in English language that's more mild that could adequately describe her... rude, gaslighting, abusive, and completely unprofessional. She lied, twisted my words, and talked to me like garbage. After digging around I found out I wasn't the only one. Kate allegedly has a history of verbally abusing patients and crossing lines she shouldn't. Look it up for yourself. This place is a scam. They don't communicate, they don't care, and they will absolutely fuck your life over while pretending to help you. They steal from people, they gaslight you when you question it, and they hide behind fake policies. I later found multiple complaints filed against them with the Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors for misconduct and unethical behavior. It's all public record. In fact, Kate is such a gaslighting narcissist. I would bet money that they respond to this with some more gaslighting. 100% Were there smoke there's fire... and there's actual fire here.

great service not seen much nowadays iteem delivered to…read moremy door asap beyound my expactaions

Good Stuffs, Warm Welcome. Great Dr…read more Recommend! Dr. is willing to help you and answer all your questions. Stuff is explaining things clearly and good service.