On my first visit with the CTBH outpatient therapist, she spent the majority our session with her…read moreback to me firing off formulaic questions and entering my answers into a computer. My attempts to get her to interact with me on a more personal level were thwarted. I left feeling alienated and unseen. When I subsequently complained to CTBH, I was told that I "should have expected" this, since the first session is an assessment, not therapy. (They did not mention this when I made the appointment). They also claimed that "all mental health providers do this." I've been through enough counseling over the years to know that it is not normal for a therapist to treat you as if you are not human. I don't doubt that other counselors I've seen did an assessment, however they did it WHILE doing therapy, not INSTEAD OF therapy. I believe it is possible to do both. The charge for this "assessment" visit was almost $700, which insurance refuses to pay even though the facility is in-network. The CTBH billing dept has been completely unhelpful even while admitting that they have a known ongoing issue with their State of NV insurance contract. They have referred the issue to "billing review" which I was initially told would take two weeks. When I checked back after that time, I was rudely informed that they hadn't gotten to it yet, and there was "no timeline" for how long it might take. The appointment was over five months ago and this unresolved bill hanging over my head is just causing me more stress and adding to my mental health burden. At this point, I feel disappointed and discouraged from seeking any therapy at all.

This place is sent from the gods and amazing. Don't believe any of the hater reviews (those come…read morewith emotionally unhappy people). I was locked in a heroin addiction with really no options. They got me Medicaid on the spot and took me into triage that same night. I spent 5 days detoxing and ended up staying for the program a full 21 days on C wing. The nurses are caring, beautiful, smart and definitely under appreciated to some people I see here. They are all each one wonderful personalities and interesting. The two docs come every morning and the food is x2 (lol) super bomb. Rooms are clean and there is a view of the mountains. There was a nurse who was very important to me and motivated me to go to a wrap up group one night when I was still sore and sick feeling and within days, once I felt better, I was elected to run the morning goal meeting and night time wrap up groups. Which I took very seriously. She gave me the positive energy to channel the program and complete it. Brown skin, long hair, a boss of an RN for such a small gymnast built of a woman. She inspired me... I won't mention names on here besides my own. I'm just that way. Secretive selective Scorpio lol. Anyway Along this journey I formed many friendships and even got a Lemurian Seed Crystal from my rock ceremony when you leave from an ancient healing medicine man aka buddha in blue. I could go on and on about the wonderful people and the arts crafts events jeopardy trivia games protein shakes amd meditation groups. But I think you get my drift. These people are amazing with that Tahoe vibe. I'm very thankful to this place. I have been on this earth thousands of years and was an ancient scribe in predynastic times. As an ancient x3 reincarnated 38 year old Polymath dreamwalker I approve this place. If you need help seek it now. And I leave you with a Rumi quote. "You've seen my descent, now watch my rising" Now a moment of silence for the suffering addicts out there now. Ancient Scribe Justin L

"Dr. Degraff is wonderful! I highly recommend him for counseling/therapy for anyone who needs help…read more He's compassionate, calming, and has incredible insight. The office is centrally located and easy to find. He has given me such great advice and helped me understand so much. I continue to see him every two weeks."

I've been to a few other Psychologists and Dr. DeGraff listens well and does not judge you…read more Whenever I leave his office I feel like my issue was insignificant and I feel much better.

Dr. Crenshaw continues to amaze. She takes the time to listen, care and make you feel special…read more I have been going to her for three years now and each time my experience has been great. It is nice to see someone who cares about their profession and loves their job.

there is no words to describe my experience with Dr. Crenshaw . I changed old doctor and moved with…read moreher. she is really great and very experienced . I really had bad experience with my old doctor but when I decided to go with her It was just a relief. anything I complained from during pregnancy she explained it to me. if I was worried from anything she did all the test that would assure me . she is a great Doctor . and blessed one. if you are really did not decided whom to go with , take my word do with her. Rawan Haddadin

I have been seeing Dr. Sutton since 2009 and he is a good doctor. Has always treated me with…read morekindness and spends time with his patients to go over everything for any updates/changes since my last visit. His office reminds me of the way they use to be, cozy and welcoming. Is always nice to chat with Liz as well. I recommend him, you won't be sorry.

Stay as far away from these hacks as you can. Friend went in for chronic pain. Dr. Sutton spent the…read moreentire time running her down and even caused her to cry which he didn't even respond to. When she told her of the pain his reply was to "Buck Up". Office was dirty with religious crap everywhere. In the end nothing was even suggested regarding her pain.

Diana helped me today and she was amazing and the rest of the staff. My dress ripped and she took…read morethe time out of her day to sew a piece of a broken zipper. Amazing care

My granddaughter went to Urgent Care yesterday and received some pain meds which was good BUT SINCE…read moreTHEN she has been waiting for 4 1/2 hours for a PICK TEAM to come to her room and put in a new IV so she can have pain meds again. NO ONE IN THE HOSPITAL SHOULD HAVE TO WAIT OVER 4 1/2 HOURS TO RECEIVE A IV SO THAT SHE CAN PAIN MEDS!!!! A person goes to a hospital to get out of pain, not stay in pain once admitted especially in the ICU or observation areas. That is ridiculous!!! This is disgraceful!

Nurse Tilda Martin was very helpful and extremely knowledgeable when it came to every appointment…read more I had a bad interaction with another medical professional at a different facility. But she got me in quickly, addressed my needs, and she has been outstanding with her listening and customer service. She gets 6 stars. Thank you Tilda!

Amazing !! Nurse practitioner Timothy O'Neill ,is outstanding , professional , and extremely…read morepatient ! I would recommend nurse practitioner Timothy O'Neill for being a qualified and kindly respectable, compassionate, caring person. Thank you for your time and your Care. I appreciate it. I've had a hard time finding a person I can trust. I trust you, Timothy O'Neill God bless you have a beautiful day and a beautiful life Thank you again.

Nancy is a miracle worker. I was suffering from chronic pain due to multiple orthopedic issues…read morecaused by a lifetime of sports. I also was depressed due to my inability to exercise and was gaining weight due to the depression. Working with Nancy has addressed all these issues and given my life back to me. She has this incredible ability to get you into a deeply relaxed state where you can contact your subconscious and teach it to help your issues. I enthusiastically recommend her if you want to improve your life.

The best few hours I have ever spent in Therapy…read more After years of trying to come to terms with difficult sibling relationships AND having talked and talked through regular talk therapy with nothing ever being resolved, I was happy to try hypnotherapy...and it worked! After submitting a written summary of my situation, I attended a private session with Nancy. She was able to help me, using hypnotherapy, to finally be able to come to terms with my childhood family and push over to the side many feelings and actions that have been bothering me for decades. The calming, low-level hypnosis helped me to make peace with my past. I did not have to forget what had happened, but I could put the memories in a proper place and move on with my life. Now, I am not overwhelmed with regret and bitterness when I think of my childhood and these people. I can FINALLY move ahead with my life and LET IT GO. Thank goodness, and thank you, Nancy.

Yelp for a medical review?!…read more I read the previous reviews about this doctor on yelp as well as health grades and she was given 5 stars. I felt skeptical getting a review for a medical doctor off of yelp but I still called. I went to my appointment and the front desk ladies seemed nice (I didn't have a problem with them) The nurse called me back and started my exam and she was very informative and was very nice and made things seem more comfortable. She made me feel more at ease and comfortable when I explained my previous concerns and how I was treated at another office in Reno. Dr Koch came in and was also very informative and didn't rush the appointment and made me feel like she had the best interest in me. Finding a doctor who is caring, gentle and seems like they have the best interest in you is hard but I truly didn't feel bad about myself when I left their office like I did with a previous gyne. I would recommend her for sure!

Dr. Koch is amazing. She has a wonderful demeanor with her patients. Her visits are never rushed…read moreand she takes the time to listen to what the patient says. I have only been seeing her for the past couple of months, but as a patient she makes me feel comfortable and safe. I would recommend her to anyone.