Gaisano Grand in Carcar Cebu is the worst mall in the entire world. Zero customer service. Zero management service. Worst environment to shop. Why zero customer service: Based on our experiences during our shopping here their cashier checkout is always the nightmare. This morning only 2 cashiers were open and our cashier got stocked because she didn't have enough change to give to her customer. She let us wait there for an hour. She said all of her co-cashiers are in the meeting upstairs so we were waiting. We asked her if she could just cancel the transaction and continue with the rest of the customers in line. She did not cancel the transaction instead she was also just sitting down. When the rest of the cashiers came after their meeting I moved to the next cashier and there the previous cashier opened up the line because she finally decided to cancel the stocked transaction. That pissed everyone off. That shows how lazy and damn that cashier is. She needs to be fired. Management has to look over your employees. You are over employed but very poor performance. read more
