I love movies and I had a pleasant time at the Avalon Theater. I bought my tickets on line and…read morethere was no waiting when I got there. I was immediately seated after showing my pass. Lots of selection for snacks. I was saddened that the theater did not had the newer seats with tilt and comfort options. At least in the theater I was in. I will check with them to see if any do for future visits. More movie times should be available for mornings during the week not just on weekends. Lots of older people would use earlier times if advertised to them.

The seats are broken. I reserved two seats (together) online. When we sat down, we discovered…read morethat the backs of both seats were broken. I was directed to the concession to get different seats, which I did. I was offered two seats, in another row and not side by side. Eventually, the cashier found two seats together that were okay. I wonder what would have happened had the theatre been fully reserved? The cashier advised me that the seats were old and they have no way of knowing which ones are in working order. While waiting for the seat re-assignment process, I noticed the area behind the counter wasn't very clean and decided to cancel my plans to buy popcorn and a pop. Very unappetizing. The movie was good, but I hesitate to return to this theatre. A theatre with broken seats and a dubious approach to facility cleanliness doesn't make for a great entertainment attraction. They should do better.

Intimate venue in downtown Nanaimo. A great spot to listen…read moreto music (I was there to hear David Francey) and hang out with friends. Sound, lighting, atmosphere are superb!

This place has no regard for their customers. I had a crazy lady shouting in my face because I…read moreasked her to move from my reserved seats. No ushers around to keep people orderly, no reminders to sit in your reserved seats, barely any seat numbers to even find your seats. This was the second night of the Minecraft movie, a nearly sold out showing of mostly kids and teens and nobody was there to monitor at all right before the movie started. This same lady proceeded to try to steal several other guest's seats so it wasn't just me having my experience soured. When I wrote the theater a detailed account of my experience after they said the manager would get in touch with me they just sent a generic apology letter essentially ignoring me and the entire situation. I don't recommend this place whatsoever and I certainly won't be returning.

Beautiful quaint little theatre. Visited a few times while here on a little gateway…read more Helpful staff. Highly recommend.

Small local movie house with a decent sound system, and comfortable seating. Retro atmosphere…read more Buttered popcorn was very good - the server prepared it carefully, filling the bag halfway, adding butter, filling with popcorn to the top, and then finishing with more butter.

This theater is a historical experience. We had a nice experience at this theater and took some…read morephotos being there. I loved the rainbow crosswalk outside. The staff was definitely friendly and we had good service. The concessions are limited. This is an old school, humbling experience and priceless in my opinion.

Best theatre experience ever. A mix of days gone by with contemporary technology. If you're…read moreever in Powell River, make this a must to do. What ever you watch will stay with you for a long time. Don't miss out!

Terrible service…read more There are two ticket machines out side of door but one of them's transaction machine was not working. I was almost late for movie time and there were long lineup after me. I was sure everyone were so frustrated not to catch the movie on time. I talked to the receptionist/cast member but she was busy for dealing her smart phone (don't bring it at workplace especially while you are talking to the customer) Three hours later, after I watched the movie, the transaction machine still had no sign like out of order. Even they haven't opened physical ticket booth. One other cast member was just walking around telling "Thank you for coming". It doesn't make any sense and no help at all. They pretend they were doing best without any effort.

i actually kinda like this theatre for what it is, low key, never too crowded, and just chill. the…read moreseats are comfy enough, they gently rock back, but don't expect footrests or full on recliners with swivel trays, it's not vip. the a/c hits that balance, cool enough to keep you comfortable without needing a cardigan. tucked inside tinseltown (aka international village mall), this place feels like a bit of a throwback, the mall is dated and rarely busy. it means shorter lines, easy parking, and a calmer vibe overall. with nine theatres and a decent sound system, you're still getting a proper moviegoing experience without the frills. plus, it's close to chinatown, t&t, and a food court if you're craving something other than popcorn. but if you are in a popcorn mood (mandatory at movies for me, regardless of how full i am) theirs is solid (but can be a hit or miss). on this visit, the popcorn was warm, freshly popped, and not too greasy. washrooms were clean, no long line ups, and yes, free underground parking with your movie ticket stub. the movie lineup is diverse, from big studio hollywood blockbusters to indie releases and foreign films. not fancy, nor flashy, but dependable, comfortable, and a great spot to catch a movie.